-Good location – close to the tube station and airport express to go to Beijing International Airport.
-Fair variety of breakfast menu
-Bad smell in the room – they must have some sewage/waste pipe problem – once we have entered the room the smell was horrendous and unbearable. It comes from sink and toilet in the bathroom as well as he sink in the kitchen
-Hotel staff does not speak English at all and they provide very slow reception service serving local people before foreigners. They let us wait for about 40mins to check out while other local people had been served before us even if they arrived to the reception area long time after we ask for the check out.
-In the middle of the night at 2.15am group of people entered our room and started checking some ventilation pipes in our ceiling. They could not explain why they were doing it and ask somebody who was not member of the staff to tell us that they have been trying to establish some noise coming from the air con unit reported by somebody earlier on. We found it unreasonable and unacceptable as it was not an emergency that had to be dealt with immediately. We also tried to stop them from coming to the room as none of the people were displaying any id so we could verify they were working in the hotel.
-Low cleaning standard – especially dirty carpets and dust in the room
Overall, the hotel is not too bad considering the price we have paid (£25) but need some serious renovation works and staff should be trained to behave more professionally when working with international guests. I can only recommend it for very short stay where you can hold on waiting for connection flight/train ect.
The staff gives bad impression being not polite, not saying hello, please and thank you and also not using their common sense when dealing with their guests.
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- Also Known As:
- Qianyuan International Business Beijing