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“Howard Johnson Regal Plaza Hotel”

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Regal Court Hotel Beijing
Ranked #2,739 of 6,516 Hotels in Beijing
Canberra, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Howard Johnson Regal Plaza Hotel”
Reviewed March 1, 2012

We stayed at this hotel for 11 nights. Although it is not the perfect location it is still good to have a good walk around and see local way of living and there are some reasonable restaurants accross the road and within walking distance. Taxi's are really cheap and as long as you get someone to write down in Chinese where you want to go it is easy to catch a cab out the front of the motel. The rooms were classed as 5 star. The motel had everything you would need including pool, gym and restaurant but I wouldnt class this as 5 star. More like 3 star. In its hey day it would have been 5 star but the rooms are now quite old but still reasonably clean. The bed was clean that was the main thing. The motel has numerous fountains but as our stay was in winter they were not working and I guess this was due to the fact they would most probably freeze as it is so cold. The motel has very few English speaking people but we found the lady in the business centre a very good communicator and very helpful. We got a good deal on Agoda for $63 per night for a duplex suite so we think we got what we paid for.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dawn h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Ulaanbaatar, Mongolia
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 10, 2011

We stayed there for transit one night. The site said it was close to Silk Market and town. It's NOT. Especially in winter it's much to cold to walk anywhere. The closest train station is at least 20 mins walk and the taxis do not frequent the hotel. The concierge wouldn't help us to find a taxi, luckily one of the ladies from the reception desk did come out and help us. The silk market is a good 15 min taxi ride away and public transport for a visitor from this area is hard.

The hotel is clean and nice enough but not as royal as it looks in the photos.

Overall it's a OK hotel but overpriced considering the location, the decor and the staff. No wifi internet was also a bit annoying.

I won't be staying there again.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jfafrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Beijing hotels

Hamburg, Germany
Level 6 Contributor
61 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed August 13, 2010

I don't know if I am overly sensitive when it comes to smells, but the HJ is a typical example of Hotels where you find this feculent smell. Even in the rooms. AC i guess. The hotel is connected with a huge housing area, a little park in the middle and some shops inside. Arrinving you will see 8 golden horses in the middle of a pond with no water, greeting you. It has something of Gothham City. They tried to immitate western style, put golden ionic capitals on edgy columns and wipe a red chinese banners around. The picture behind the reception is a classical hunting scene from 19th centurey (3x4 meters). Allover atmosphere is dark and depressing. Western styled armchairs in the restaurant are greasy, staff looks at you with a forced smile.... OK, that's the impression i got.
BUT
All facilities are ok, internet works, breakfast is really good! Awesome chinese breaksfast variations and lots of fruits, soups, Dim Som, veggies, noodles, bacon, sausages, that is really good and helps you over 3 quarter of the day! Staff is kind and brings you an ironing board within minutes etc. It is definitely not the kind of Hotel you are angry to pay for. I would still prefer to go to another Hotel next time.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Salamano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 4, 2009

This was hugely disappointing to the point of being a disgrace. Although they present themselves as being an international standard and European style resort hotel, not one staff member had an adequate level of English for smooth communication.
The hotel had an impressive exterior which was destroyed by the phenomenally tacky statue gracing the front.
We stayed in what was a fully equipped apartment. Even the signs in the elevators boasted of the complete kitchens and service that was their standard. The door to the kitchen was locked and when we requested access we were told that because we were only staying 3 nights/4days we could not have access. The refrigerator was in the living room and there was no access to cooking facilities, dining equipment or washing machine as these were all in the kitchen. We paid for this apartment so that we could use these facilities. We asked to be relocated from the apartments to the hotel. We were told that this could not be done. No explanation just ‘no’.
Were my mother not so exhausted we would have left then and there.
The deposit was 3000RMB, again elong had assured me there was no room guarantee/deposit required.
The restaurant in the hotel was a joke. The egg chef (yes there was a specific person to cook eggs) did not know what poaching was, he could only fry or scramble eggs; the bacon was one shade off being black while the sausages were raw.
When we went to pay for the breakfast they had no change so a waiter went to get some. He came back 5RMB short. We had already tipped so we asked for the rest of our change. He returned with 4RMB. Although this is the equivalent of 20 Australian cents, by this stage we were not happy! We made him go and get the 1RMB as a matter of principle. We did not go back to the restaurant.
The one redeeming feature of this entire hotel was the hot pot restaurant tucked away in a corner of the ground level facade. Named 100 degrees C, the staff were brilliant, the food was excellent, the price was perfect – an excellent experience.
I would never return to this hotel. They refused point blank to give us what we had paid for; access to the kitchen and laundry facilities in the apartment. They are not of an international standard and have much work to do if they ever wish to get there.

  • Stayed July 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank madamecaptain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
concord, ca
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 25, 2008

I recently stayed at this place with my father. From the outside the hotel looks great it's old, it's big, it has a beatiful chariot on a fountain in front, but once you get inside it's a whole other story. The rooms really aren't bad, the fact that their refrigerators don't work and they don't have extra soap or toilet paper were mere inconveniences. Considering we paid $1000 a night, a hotel that steals (housekeeping took my key and kept it) your key card when you leave it in the key system to keep the air conditiong running while your eating breakfast is going beyond frugal, especially when they threatan to charge you $20 for the missing card. The main gripe I have about this hotel is it tries to act like its a 5 star hotel, but it comes nowhere close. It charges the rates of a 5 star, but half the staff has no clue what they are doing 90% of the time, a simple ordeal of trying to get ice can take a half hour. The store in the lobby is insulting to anyone who got ripped off staying at this place, they charged 30 yuan, about $4-5 for a bottle of water, when you walk into the store next to the hotel they charge 3 yaun for the same bottle. The hotel lied abuot the location claiming they were close to Tianamen square the hotel is about 20 km form the square. If you speak English for the love of god never go into the hotel restaurant, Dynasty.

  • Liked — It looked nice from the outside
  • Disliked — They stole my Key to save money on electricity
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ihavebeeneverywhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eaf67
2 reviews
Reviewed August 24, 2008

We spent 1 week during the Olympics at this hotel. The room had dirty carpet, and were very worn and old. The whole hotel is worn and old. The pool is a shared community swimming pool, not a hotel pool. The pool, while large, has lane markers for lap swimming. It was not good for our children who like to jump off the side, and play games in the hotel pools. Do NOT get your laundry done through the hotel. I was charged $80 for 5 shirts, 1 men's shirt and some smaller items. Of course we were overcharged for everything...I hope that was only because it was the Olympics. If you need to be the area, definately try the JW Marriott over the Royale Plaza The staff was friendly and tried hard. The facilites were in no way 5 star..more of 3 star.

Stayed August 2008
Helpful?
Thank eaf67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winston Salem, North Carolina
Level 6 Contributor
144 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 509 helpful votes
Reviewed November 22, 2007

We just got back from a week vacation in Beijing. We stayed at the Plaza Royale in Beijing. It was maybe a 25-30 minute drive from the airport. First the hotels appearance is awesome. Very classy. Has a definite European touch. It was very clean and business like. They have a morning breakfast buffet that has western items but mostly their cultural choices. For breakfast you get rice, noodles, congee, beans, broccoli, sugar peas, corn..I mean like a lot of thing that Americans would eat for dinner. Now there were some eggs/omelet station, bacon and some days either french toast or pancakes.....that was pretty much it for breakfast choices. I didnt get to go out on the town and walk around outside the hotel because all of our days we had some type of tours booked. There is a WalMart directly behind the hotel. you have to walk all the way around the block to get to it. BUT - I DO NOT RECCOMMEND WALKING IN BEIJING. It is 5x's worse than New York City traffic. There is another grocery store 2 blocks down in the opposite direction, but again, you'd have to walk to get there. Our tour guide told us several times to please be very careful. Look several times before crossing the street , then look some more times then run. He was serious! Pedestrians have no rights.
The hotel has room service and dry cleaning services. Please note that several websites said they have a laundry facility. They dont! After two days of searching for it we used the hotel laundry service (which I do not recommend) After they returned our clothes to us they still didnt smell fresh. There is however a laundry center about 5 minutes from the hotel. They will come get the clothes and bring them back. The clothes had a great Downy scent and it was 75% cheaper than the hotel's laundry service.
The main problem we had at the hotel was communication. To be such a grand hotel no one spoke english after 5pm. NO ONE. They spoke a little here and there but not enough to communicate. One night the weather change caused our room to be freezing cold. We attempted to work the heater in the room but had no luck. We call to the front desk they didnt understand what we were asking for. They sent someone up and they didnt understand either. We pointed to the heater, made cold gestures, the employee just smiled. They came back with blankets. The second night the same problem. This time someone spoke a little better english and told us that they dont cut the heat on until November??? About 20 minutes later someone brought us up a portable heater. Same issue with laundry. Several websites said the hotel had laundry facility, when questioning the front desk one night the lady said no, they only have laundry service. The next night I went down the front desk. The attendant didnt speak english so I pointed to the laundry bag that was also written in Chinese. The attendant said they had a laundry facility downstairs. I go down stairs and there is an attendant by the pool. I point to the laundry bag and she shook her head no and pointed upstairs. I tried to inform her that the upstairs attendant sent me downstairs. She just smiled, bowed, then said she didnt understand...sorry. It got to the point our tour director did all the communications for us. He didnt stay in the hotel though so it was a bit frustrating. -Only frustrating though-. I really cant complain. I am in their country ..ya know what I mean....so that’s it all in all. On a scale of 1-10. they get an 8. The only reason for them not getting a 10 is the language/communication issue. I hope this helps you. I uploaded some pictures also of our room and the front of the hotel.

  • Liked — The rooms were excellent and very clean!!
  • Disliked — The communication problem and lack of english communication with the staff after 5:00pm
  • Stayed October 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank LAFRAGIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Regal Court Hotel Beijing

Property: Regal Court Hotel Beijing
Address: No.23 West Dawang Road, Chaoyang District, Beijing 100022, China (Formerly Howard Johnson Plaza Royale)
Location: China > Beijing > Jinsong
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#342 Luxury Hotel in Beijing
Hotel Class:5 star — Regal Court Hotel Beijing 5*
Number of rooms: 187
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Also Known As:
Howard Johnson Beijing
Beijing Howard Johnson
Howard Johnson Hotel Beijing

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