An absolutely superbly located hotel - in reality, there are many hotels in the same area but what makes this one outstanding is the staff and service.
We don't speak a word of Chinese and were a little apprehensive of getting around Beijing (where the locals dont speak English) or making ourselves understood.
However, the Front Office Manager (Chadi Chemaly), the Concierge (David), the Raffles Ambassador (John Spooner) and every one of the staff went out of their way to make our stay truly memorable, stress free and throughly enjoyable.
John was an absolute Godsend and had a wonderful way of putting us at ease - he was able to give us the guidance and confidence we needed to explore Beijing, safe in the knowledge that if we ran into trouble, the Raffles would be there for us.
Yes, there are issues with the finishing in the hotel but that's China! Finishing is not of great importance in China and we found this at a number of the other hotels we visited whilst we were there.
The room was spacious, thoughtfully laid out (albeit, a bit on the dim side as far as lighting is concerned) and whilst our room was facing the street and we are both light sleepers, we did not have a problem with noise. Highly recommended and a fantastic, elegant hotel with exceptional service.
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- Also Known As:
- Raffles Hotel Beijing
- Beijing Raffles Hotel
- Raffles Beijing