We stayed in the Raffles because of the great location and great reviews. Our stay in this hotel did not start on a great note, but was made up for by tremendous service. As other reviewers have mentioned, you really need to see what room they are going to put you in before you accept it. We got put in a room to start that was very warm and in second building of the hotel. There was no way to control the temperature and the room seemed like it needed a renovation. After a discussion with the manager, she moved us to a suite which was top notch. The rooms were night and day. The suite had the traditional "Raffles" feel. The first room we saw did not. I have to still give the hotel five stars based on our experience and the great service from management, however, I could see how many people will not rate this hotel 5 stars going forward depending upon what part of the hotel they stay in and what room they stay in.
The location of the hotel is simply the best in Beijing. You turn one direction and you are in front of the Forbidden City. You turn the other direction, you are on Wangfujing street, which is notorious for it crazy night market full of exotic foods. Also, there is great shopping and great food in that area. The metro is a 3 minute walk. The location is impossible to beat.
Of all the hotels we stayed in China, the service at Raffles was the best. The language barrier was a non issue. The Raffles Ambassador John was super helpful and friendly. He helped my wife with questions about where to find medication, etc. The concierge set up a lovely trip for us to the Great Wall. Really tremendous service.
The breakfast was top notch and the food in the Writer's lounge was tasty.
This is a five star property without doubt, but make sure to get a room that you will like and will not detract from the stay.
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- Also Known As:
- Raffles Hotel Beijing
- Beijing Raffles Hotel
- Raffles Beijing