Having already stayed in Park Plaza Westminster London we kind of knew the standards to expect as it is such a huge chain.
We got off to a bad start at check in as we used a Debit Card not a Credit Card. The lady behind the counter did not pay much attention to what card was handed to her. We unfortunately were charged the full amount at check in and at check out with the lady behind the counter again not pay attention to our earlier situation, so in total we were charged twice.
We were reimbursed with complimentary breakfast for the duration of our stay but we were very disappointed with the level of attention which the staff should have been paying.
The plus point to this would be the location of the hotel, with it being very close to a metro station as well as walking distance from the famous Wangfujing Market.More
- Free Wifi