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“Excellent service”

Review of Aroma

Name: Excellent service
Item: Aroma
Rating: 5

75 photos

Aroma

1F The Ritz-Carlton Beijing, No.87 Jianguo Road, Chaoyang District, Beijing 100025, China

+86 10 5908 8161

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Ranked #14 of 12,688 Restaurants in Beijing

72 Reviews

Certificate of Excellence

Cuisines: Asian, Chinese, Indian, Japanese

More restaurant details

Restaurant details

Dining options: Breakfast, Dinner

Description: All day dining restaurant, Aroma offers international gourmet experiences featuring mouth-watering Chinese, Indian, Japanese, Southern Asia and Western dishes from an open kitchen setting, with exciting desserts for sweet endings. Let us tantalize you with a showcase of international culinary flair.

viajero2203

Rio de Janeiro, RJ

Level 6 Contributor

248 reviews

60 restaurant reviews

73 helpful votes

“Excellent service”

Reviewed 4 weeks ago via mobile

A good variety of Chinese and other asian food (Taiwan, India, etc). Very relaxing and good quality live music. I got the Sunday buffet and my colleagues got the a la carte menu. Since I was not that hungry, but I wanted to try the dumplings (not available a la carte), they made me a special price so I could get the dumplings from the buffet. They wanted us in all ways to feel welcome. They bought some extra dumplings to my friends with no extra charge to make sure they try the Chinese food they were so proud of. They even kept bringing fresh fruits after we have already paid the bill. Service was spectacular!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Dear Viajero2203,

Thank you very much for the time you have taken to share with us your valuable feedback about your dining experience in Aroma restaurant.

We are delighted to know that you had a pleasant experience with us and enjoyed food variety, our live band and the attention of our Ladies and Gentlemen. Warm Regards,
We are looking forward to welcoming you back again!

Joanna Gu
Restaurant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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72 reviews from our community

Shari A

Level 1 Contributor

3 reviews

“Best Sunday Brunch in Beijing!”

Reviewed May 22, 2017

It has been one of our best Sunday Branch experience. The buffet spread was fantastic! Very good value for what you are paying. The highlight of the experience was the singer Farah Aljunied that made the environment more delightful with her soulful voice and song choices. To top it all, I can't compliment enough for the best services by the Aroma staffs, especially Owen and Joanna to my husband and I. We had a wonderful stay at the Ritz Carlton. We will definitely recommend Aroma and the hotel....Shari Lim

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Ask Shari A about Aroma

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Dear Shari A,

Thank you very much for the time you have taken to share with us your valuable feedback about your dining experience in Aroma restaurant.

We are delighted to know that you had a pleasant experience with us and enjoyed food variety, our live band and the attention of our Ladies and Gentlemen. Warm Regards,
We are looking forward to welcoming you back again!

Joanna Gu

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

AlexKhoo

Singapore, Singapore

Level 6 Contributor

103 reviews

8 restaurant reviews

66 helpful votes

“Great service and great food!”

Reviewed May 21, 2017

I had a buffet dinner in Aroma restaurant as my first visit there and it has to be my best experience so far in all my travels! I cannot compliment enough of the best service I have ever gotten that I want to greatly commend on the Aroma restaurant manager, Joanna Gu and her staff, Sunny. The extra mile that they went for the customers is absolutely commendable. They have made my stay in Ritz Carlton an absolutely great and memorable one!

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Ask AlexKhoo about Aroma

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Dear AlexKhoo,

Thank you very much for the time you have taken to share with us your valuable feedback about your dining experience in Aroma restaurant.

We are delighted to know that you had a pleasant experience with us and enjoyed food variety, our live band and the attention of our Ladies and Gentlemen. Warm Regards,
We are looking forward to welcoming you back again!

Joanna Gu
Restaurant Manager

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Каролина Н

Level 2 Contributor

4 reviews

“Best venue in town”

Reviewed February 20, 2017 via mobile

Aroma Restaurant definitely deserves to be rated. It is a very great restaurant in all senses including food, service, location and ambiance, I will recommend this restaurant to all of my friends traveling to Beijing, as well it will be my first venue destination when I am traveling to Beijing

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Ask Каролина Н about Aroma

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Dear Каролина Н,

Thank you very much for the time you have taken to share with us your valuable feedback about your dining experience in Aroma restaurant.

We are delighted to know that you had a pleasant experience with us and enjoyed food variety, our live band and the attention of our Ladies and Gentlemen. Warm Regards,
We are looking forward to welcoming you back again!

Joanna Gu
Restaurant Manager

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

ChiTraveler312

Chicago, Illinois

Level 4 Contributor

43 reviews

13 restaurant reviews

16 helpful votes

“Breakfast Buffet!!”

Reviewed December 13, 2016

I guess by Beijing standards this buffet is pricey, however we found it to be an amazing deal. The food was fresh and plentiful coupled with the attentive Ritz Carlton service we were blown away.

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Ask ChiTraveler312 about Aroma

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Dear ChiTraveler312,

Thank you very much for the time you have taken to share with us your valuable feedback about your dining experience in Aroma restaurant.

We are delighted to know that you had a pleasant experience with us and enjoyed food variety, our live band and the attention of our Ladies and Gentlemen.
We are looking forward to welcoming you back again!

Warm Regards,

Joanna Gu
Restaurant Manager

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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