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“The loveliest hotel I've stayed in!”

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Four Seasons Hotel Beijing
Ranked #2 of 6,483 Hotels in Beijing
Certificate of Excellence
Chicago, Illinois
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“The loveliest hotel I've stayed in!”
Reviewed April 11, 2013 via mobile

I travel a lot and I am not easily impressed. This was my first trip to Beijing and I have to say this hotel was amazing. Fantastic gym, beautiful rooms, sensational bathrooms and awesome service. The concierge was extremely helpful. The spa was lovely. A great hotel!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LisaGia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSH_Beijing, General Manager at Four Seasons Hotel Beijing, responded to this review, April 18, 2013
Dear LisaGia,
Thank you very much for choosing to stay at Four Seasons Hotel Beijing and for taking the time to leave us a comment. We are pleased to learn that we have made a good impression on your first trip to Beijing. We certainly hope you have enjoyed the fantastic city too. We look forward to welcoming you again on your subsequent trips to Beijing. Best Wishes, Sanjiv Hulugalle.
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878 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Beijing
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 10, 2013

The Four Seasons is a modern, deluxe hotel on Liangmanqiao near the US Embassy. We took advantage of a special deal and had a one-night stay with breakfast included. The pool has a great view and the Jacuzzi is enormous. The breakfast offers Western and Asian options. We were very satisfied with our stay.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSH_Beijing, General Manager at Four Seasons Hotel Beijing, responded to this review, April 12, 2013
Dear Susan H, we are most pleased to learn that you were satisfied with your stay and think highly of the pool facilities as well as our breakfast options. I will certainly pass the comment onto our team, including our Opus Lounge who will be happy to learn of your pleasant breakfast experience. We look forward to welcoming you back again and please do not hesitate to reach out to us if you require anything. Best Regards, Sanjiv.
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Milan, Italy
Level 5 Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed April 4, 2013

Brand new hotel, the name Four Seasons is a synonymous of Excellence, and Beijing is a confirm.
The staff especially the one of the Executive Club is simply perfect, they anticipate your needs, the late check-out was granted till 8 pm . Not worth the Chinese restaurant, small tables for a cuisine full of dishes to share, service accurate, but their English is really basic.
Nice the swimming pool as well the gym and SPA facilities .

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stefano d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSH_Beijing, General Manager at Four Seasons Hotel Beijing, responded to this review, April 8, 2013
Dear Stefano d,
Thank you for choosing to stay at Four Seasons Hotel Beijing. We are pleased to discover that you had a good time with us and delighted in the staff service, especially at the Executive Club. With regards to your feedback on our Chinese Restaurant, I will communicate your concerns with the rest of the team and work towards achieving a perfect dining experience for all guests. Once again, we appreciate your valued comment and we look forward to welcoming you again to our hotel. Best Wishes, Sanjiv Hulugalle.
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Doha, Qatar
Level 4 Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 3, 2013

This hotel is absolutely excellent in every respect - great rooms and fantastic staff.! Great restaurants and good views over the city. Newly opened and no better place to stay than in this hotel in Beijing.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jiminah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSH_Beijing, General Manager at Four Seasons Hotel Beijing, responded to this review, April 8, 2013
Dear jiminah,

Thank you for taking the time to leave your valuable comment on TripAdvisor following your stay with us. Reading your feedback has been a source of great delight for my team and me. We look forward to seeing you again in our hotel and to be at your service again in the future. Best Wishes, Sanjiv Hulugalle.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 3, 2013

An excellent hotel. Clean and extremely friendly staff. The rooms were spacious.

The staff was superb. I was on my way to Bangkok and decided to stop in Beijing to take in some of the sites. The location was perfect. It made getting to and from easy.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank williamv943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSH_Beijing, General Manager at Four Seasons Hotel Beijing, responded to this review, April 8, 2013
Dear williamv943,Thank you for taking the time to leave your comment on TripAdvisor. We are very glad to learn that you had a happy stay and are satisfied with various aspects of the hotel. Your kind words are surely one of our biggest motivations. We wish to have you stay with us again in the future. Best Wishes, Sanjiv Hulugalle.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
los angeles
Level 6 Contributor
200 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
Reviewed April 1, 2013

We loved this hotel. I had some hesitation about staying here even though we are die hard FS fans, b/c of some communication difficulties when planning the trip. They have phone operators who really don't speak English too well. However, upon check in all concerns were gone. We rec'd a generous upgrade ( booked through Virtuoso and used and Amex Platinum card - also regular FS guests - so I am not sure which got the upgrade) but the rooms were beautiful. Check in was swift and in the suite. Everything was extremely comfortable. Staff did so much to please us-little gifts and food treats, packed a cooler for touring days, great service in the club. Every employee seemed to know us by name and many made a point of introducing themselves. This created a very warm and inviting feeling. You are not in an area to walk to anything for leisure but you are 10 min by taxi from a fun area called Sanlitun Village. The spa was great and they even stayed open a little after hours one day to accommodate the four of us for massages. If you are an English and not a Chinese speaker there are some key helpful employees - Roman - the concierge, Saleh- the Residences Mgr., Joyce - Director of Rooms and Alvin. They are aware of the communication challenges and really help out. The breakfast buffet was perfect with great options and service- they even knew what omelette ingredients we wanted by the 2nd morning! The hotel is immaculate and coming in from gritty Beijing that is a huge plus. I hate to say anything negative b/c our stay was almost perfect but we decided to try the in house Chinese restaurant the last night and it was our weakest meal in 5 days in Beijing. It is completely worthwhile to get a club room. Great service, and it happens to be a nice place to meet other guests and get tips about Beijing. If we find ourselves in Beijing again we would definitely be excited to return to this hotel.

Room Tip: Book with Amex Platinum to possibly get an upgrade,they don't seem to be at full occupancy yet.
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tripindicular1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSH_Beijing, General Manager at Four Seasons Hotel Beijing, responded to this review, April 2, 2013
Dear Tripindicular,
Thank you for staying at Four Seasons Hotel Beijing and taking the time to leave your precious comments with us. We are delighted to learn that your experience while staying with us was perfected by our signature customized service. I will see to it that your comment is shared with Roman, Saleh, Joyce as well as the rest of the team. We hope very much to welcome you again in the future. Best Regards, Sanjiv Hulugalle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level 5 Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed April 1, 2013

I have stayed at the Four Seasons Bejing 2 or 3 times since it opened last year and found it to be excellent. I stayed in a regular room which was very spacious - a sitting area, huge bathroom, separate toilet and lots of wardrobe space - more like a mini suite than a standard room. The room decor was also beautiful. Very modern but tasteful and with a Chinese theme.

I ate at the lobby lounge, Italian restaurant and the Chinese restaurant and all were stellar. I was particularly impressed with the Italian restaurant. I found the breakfast fine - you can select items from the buffet and also order something hot a la carte. I like that kind of set up but some people may feel the buffet is too simple if they like lots of different food stations like you see in some Asian hotels.

One lovely touch I remember was one evening I was dining in the lobby lounge and due to some work that was being done (this was around the time the hotel was just being launched) a window was open letting in cold air. I hadnt said a thing when the waitress took the initiative to bring me a pashmina to ensure I was warm! Very impressed

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank restlessjen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSH_Beijing, General Manager at Four Seasons Hotel Beijing, responded to this review, April 2, 2013
Dear JenAndAndrew,
We greatly appreciate that you took the time to share your comments further to your stay with us. It delights us to read your positive review for the hotel which I will share with my team. Our Opus Lounge team will be especially happy to learn you enjoyed the breakfast and the personalized service. Thank you once again. Best Regards, Sanjiv Hulugalle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Beijing

Property: Four Seasons Hotel Beijing
Address: No.48 Liangmaqiao Road, Beijing 100125, China
Phone Number:
Location: China > Beijing > Yansha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 6,483 Hotels in Beijing
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Beijing 5*
Number of rooms: 313
Official Description (provided by the hotel):
The Four Seasons Hotel Beijing enjoys prime location within the Yansha area of Central Business District, close to the Third Embassy Precinct in northeastern Chaoyang, the city's most dynamic business and entertainment area. Enjoying a short commute to both the main airport (25 minutes), popular tourist destinations like the Great Wall (45 minutes), Sanlitun Village Entertainment Hub(8 minutes).Various rooms are equipped with high-speed broadband internet access, Plasma TVs, ipod docks, espresso coffee machines, marble bathrooms and huge bathtubs. Diners can discover fine Chinese cuisine in a dramatically modern setting at our Cantonese restaurant "Cai Yi Xuan", enjoy Southern-Italian food at the Italian-style eatery "Mio" and tradition with a twist at the Tea Garden.Guests can relax and lounge around the indoor heated swimming pool or whirlpool, work out at the fitness center and enjoy themselves at the sauna and steam rooms. ... more   less 
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