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“Amazing - world class Four Seasons service and experience”

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Four Seasons Hotel Beijing
Ranked #2 of 6,516 Hotels in Beijing
Certificate of Excellence
Christchurch, New Zealand
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Amazing - world class Four Seasons service and experience”
Reviewed January 6, 2013

The Service from the moment you step in the doors to the reception staff, health and fitness and restaurant teams outstanding.

What is even more impressive is the team at the Executive Club - which is a hard task based on the exceptional service throughout the hotel.

Frank and Samantha have been excellent

Have stayed at many other Four Seasons and this property is amongst the best!!

Room Tip: We had four traveling so we selected with the very good assistance of the outstanding reservation te...
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Craig A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSH_Beijing, General Manager at Four Seasons Hotel Beijing, responded to this review, January 9, 2013
Thank you very much for choosing Four Seasons Hotel Beijing. I am glad to learn that you enjoyed the stay.

We look forward to welcome you back!

Sanjiv Hulugalle
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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936 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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  • Italian first
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English first
Beijing
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 5, 2013

Despite temperature of -15 outside, they managed to keep the interior above 26C. The temperature control in the room is useless. Hard sleep. Shower was poor.. Not much water pressure and shower head looked like it came from the old days. Otherwise, I would consider the room to be an average Four Seasons room. ... i.e. Pretty good. Breakfast was very good and the staff are trying but still needs more training. The spa needs some rearrangement. Mouth wash, shaving stuff, hair dryer were nicely placed on a nice working counter ... but a sink is no where nearby!

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fred N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSH_Beijing, General Manager at Four Seasons Hotel Beijing, responded to this review, January 7, 2013
Thank you for staying with us and for your valuable comments. We have solve the water pressure and showerhead problem and looking into the AC now. Winter in Beijing is extremely dry, so we have prepared a humidifier and placed it in the guest room to ensure a comfortable stay. We appreciate your feedback on the amenities display in Spa; we will adjust it accordingly to make it more user friendly.

Looking forward to welcome you back to the hotel.

Sanjiv Hulugalle
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Teddington, United Kingdom
Level 6 Contributor
102 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed November 28, 2012

Very friendly staff and lots of them, more staff than guests I would say. Only ate breakfast and this was a smallish buffet, Location was ok ish , depends a lot on where and whom you are visiting, certianly lived up to the four seasons reputation.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DavidofTeddington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi
Level 4 Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed November 13, 2012

Four Season Resort is a hotel not to be missed for stay if you are in Beijing. Hotel was scheduled to open late October but opened only on 8th Nov. Facilities was Fantastic, Staff was Highly Co-operative and Helpful. Rooms were neat, clean and elegant.

Really really enjoyed my stay.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SaurabhQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nice, France
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 25, 2012

We just have experience the most unexpected travel in our life, we would love to thank you Four Seasons Beijing for everything. We haven't expecting that much, when we book the new opened hotel this month, this is beyond our expectation. The hotel should be opened on friday, 28 september 2012, is currently on stimulation until 31 october 2012. Hence, they do invite us to join this stimulation, as the hotel is not yet offering full services.
From the moment we step in to hotel till the moment we left, the hotel staff, greeted us warmly, exceptionally attentive in detail, that make us feel like home away from home. Everything are absolutely amazing, amazing room, amazing bathroom, service and quality to perfection.
Roman Angulo, Front Desk Manager, have arranged everything for us in that point that turn our ordinary travel to extraordinary travel to discover Beijing.
Every afternoon we would return to our room and find more treats. A bowl of fresh fruit, a plate of french cheese, a fresh exotic juice, and fresh flower, the room perfectly well dressed - a dream to stay in.
A gorgeous italian restaurant with open kitchen, one of the best italian food I ever taste, the lobster spaghetti is simply perfection, Pizza taste like the one we ate in Napoli. No less, the chinese restaurant, Cai Yi Xuan, is beautiful setting. We do enjoy a very nice peking duck, that serve with sesame & peanuts sauce that just make a different from a typical peking duck we have ate.
Having said that, definitely this is the best hotel we have ever experience so far.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank adyaviale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Beijing

Property: Four Seasons Hotel Beijing
Address: No.48 Liangmaqiao Road, Beijing 100125, China
Phone Number:
Location: China > Beijing > Yansha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 6,516 Hotels in Beijing
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Beijing 5*
Number of rooms: 313
Official Description (provided by the hotel):
The Four Seasons Hotel Beijing enjoys prime location within the Yansha area of Central Business District, close to the Third Embassy Precinct in northeastern Chaoyang, the city's most dynamic business and entertainment area. Enjoying a short commute to both the main airport (25 minutes), popular tourist destinations like the Great Wall (45 minutes), Sanlitun Village Entertainment Hub(8 minutes).Various rooms are equipped with high-speed broadband internet access, Plasma TVs, ipod docks, espresso coffee machines, marble bathrooms and huge bathtubs. Diners can discover fine Chinese cuisine in a dramatically modern setting at our Cantonese restaurant "Cai Yi Xuan", enjoy Southern-Italian food at the Italian-style eatery "Mio" and tradition with a twist at the Tea Garden.Guests can relax and lounge around the indoor heated swimming pool or whirlpool, work out at the fitness center and enjoy themselves at the sauna and steam rooms. ... more   less 
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