My husband and I recently returned from a two-week trip to China (Beijing, Xi'an, Chengdu, Guilin / Yangshuo, and Shanghai) that was completely organized by WildChina, and it was incredible - it exceeded our expectations, which were quite high as we are experienced travelers!
From the first contact with Wild China (I worked with Isabel), I felt that I had a travel agent who was genuinely listening to me and my husband and our wants / desires for this trip, and she crafted an itinerary that was simply flawless. It had the perfect balance of city and countryside, culture and nature, and active and relaxing activities. When hiccups came up on the trip (many the fault of me and my husband), the staff responded without hesitation and made sure everything was okay. When my husband lost his wallet, our guide hiked back down the mountainside trying to locate it; our driver worked with the security at the site to pull video footage and see if we could figure out what happened (we did get the wallet back). I accidentally left several pairs of pants behind in a hotel, and Isabel worked tirelessly to locate them and get them shipped back to the US for me. Guides went out of their way to ensure our comfort at all times (finding the best western-style bathrooms, providing hand sanitizer and tissues, etc.) and were quick to provide cell phone numbers so that we could call them if we had any questions - even when we were on our own.
It was a level of customized service that many don't provide, but that - as a frequent luxury traveler - I sincerely appreciate. My husband and I both thought that our trip to China was one of the best trips we have been on, and we know without hesitation that we will work with Isabel and the team at WildChina for our return visit (which I hope is soon!). You won't regret working with WildChina - you will only be sad when your trip is over and you don't have another trip to China to look forward to.
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