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“Definitely will go back!”
5 of 5 bubbles Review of Conrad Beijing

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Conrad Beijing
Ranked #32 of 6,449 Hotels in Beijing
Certificate of Excellence
Mexico City, Mexico
Level Contributor
961 reviews
174 hotel reviews
common_n_hotel_reviews_1bd8 315 helpful votes
“Definitely will go back!”
5 of 5 bubbles Reviewed January 6, 2014

Conrad is a solid brand which is defined by excellent quality standards and this location is not the exception. However we experienced some minor flaws, overall our stay was perfect. there were many things that surprised me and my family:
1. Everyone, always greet us in english and/or in chinese with a smile.
2. The concierge really tried hard to satisfy our need in a first time visit to Beijing.
3. They achieve all the request of the Conrad App.
4. We receive a complimentary birthday cake for my mom in the room since was her birthday.
5. The food and specially in the breakfast is delightful, one of the best hotel F&B I ever stayed.
6. Everything is new and astonishing. take a look of the breakfast venue is amazing!
7. We love the Conrad Panda bear that they leave in each room.
What they can improve? in the room we were unable to change the temperature even that we ask for that three times, I believe is fix for the entire building... at night was way too hot! Also the housekeeping service, they still have a bit to learn... but in sum, we are 100% happy!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank draghignazzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conrad_Beijing, Director of Operations at Conrad Beijing, responded to this review, January 14, 2014
Dear Guest,

Thank you for staying at Conrad Beijing. We are pleased to hear that you enjoyed your stay.

Nevertheless, your feedbacks with regard to the room temperature and housekeeping service has been well communicated to the management team. Rest assured that appropriate measure will be taken and better training would be implemented to our team members in order to improve your future experience.

My team and I look forward to welcoming you back to Conrad Beijing in the near future.


Regards,
Dennis Chin
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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485 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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English first
Ile-de-France, France
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed December 27, 2013

I like this hotel.
I go there for business trips.
The staff is professiona, the food is good the rooms are excellent.
The design of this hotel is very good. Modern and cosy.
I recommend it, in particular for business trips (not a lot of things to do walking distance)

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fredericduhamel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conrad_Beijing, Director of Operations at Conrad Beijing, responded to this review, January 6, 2014
Dear Guest,

Thank you for choosing to stay at Conrad Beijing during your business trip to China.

We are delighted to receive your feedback regarding our hotel rooms, food and service.

In addition, we have noticed your interest in activities outside the hotel, please allow me to introduce the Sanlitun area which is 15 minutes walk north and has good quality shopping, entertainment, and dining. You could get more detailed information from our concierge team.

Should your journeys bring you back to Beijing, our team and I look forward to welcoming you back and continually providing “The Luxury of Being Yourself” experience.

Regards,
Dennis Chin
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 20, 2013 via mobile

A wonderful place to stay! The staff was great and the location was the best! Helpful friendly and quiet. Located on a walking street in the business district a true 5-star hotel.
We had to change the dates because of the Airlines and weather. They were so accommodating
The reception personnel were very helpful in advise on what to do in the city

Stayed November 2013, traveled as a couple
Helpful?
Thank Amonfrank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conrad_Beijing, Director of Operations at Conrad Beijing, responded to this review, December 30, 2013
Dear Guest,

Thank you for staying at Conrad Beijing. We are pleased to hear that you had a good experience with us.

My team and I look forward to welcoming you back to Conrad Beijing in the near future.

Regards,
Dennis Chin
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 bubbles Reviewed December 18, 2013

- Excellent rooms, specious, clean, with top class facilities. The electronics in the room are well though off. Ventilation was generally good - Friendly staff - Very good atmosphere - Good service - Good location - Overall my rating is 9 out of 10

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Naab A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conrad_Beijing, Director of Operations at Conrad Beijing, responded to this review, December 30, 2013
Dear Guest,

Thank you for choosing to stay at Conrad Beijing during your trip to China.

We are delighted to receive your positive feedback regarding our hotel rooms, facilities, ventilation and staff service.

Should your journeys bring you back to Beijing, our team and I look forward to continuously providing “The Luxury of Being Yourself” experience.

Regards,
Dennis Chin
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 1, 2013

Excellent new hotel in great location; art deco hotel with fabulous all round exprience & fit-out. Friendly staff and large & comfortable rooms. Good healthy wide selection for breakfast. Good facilities for conferences too.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
1 Thank William Choong ... W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conrad_Beijing, Director of Operations at Conrad Beijing, responded to this review, December 6, 2013
Dear Guest,

Thank you for choosing to stay at Conrad Beijing during your trip to China.

We are delighted to receive your positive feedback regarding our hotel design, facilities, restaurants, guest rooms, and service.

Should your journeys bring you back to Beijing, our team and I look forward to continuously providing “The Luxury of Being Yourself” experience.

Regards,
Dennis Chin
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai
Level Contributor
139 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed November 14, 2013

Stayed here for business. Hotel is in a residential area but not far from the Chaoyang CBD, Located on third ring road (eastern section). Subway lines 6 and 10 are about .2 miles away per my GPS (~3 blocks) while the CCTV tower and Kerry Center are a 20-minute walk. Hotel is about 40 minutes from airport (depending on traffic) or about 90 kuai taxi fare including toll (could be more if you hit traffic).

Despite being right on the third ring road, there was no street noise. Sleep quality was excellent. Could not hear anything from next door or above me or from street.

Breakfast was little disappointing in that selection wasn't as large as usually is in Asian hotels. (Or could be that I missed parts of the buffet due to the strange layout of the buffet in a library setting?) In fact, this was the first time that the executive lounge breakfast was about the same selection as the main restaurant. Couldn't get an egg-white omelet prepared in the first floor restaurant but got it perfectly second day in the lounge (note this isn't an issue specifically for this hotel but an Asia-wide issue in my experience). That I could actually get it in the lounge says good things about the hotel.

Was unfortunately sick so didn't explore the gym but hear it is excellent.

Taxis seemed easy to come by but used subway mostly since traffic is horrendous in Beijing.

The only downside was that there didn't seem to be a mall close by the hotel (most restaurants in Asia seem to be in malls instead of standalone). There were several south of the hotel but required at least a 20-minute walk. There were a few standalone restaurants across the ring road but didn't try them. Might have been more north but didn't explore.

Would I stay here again? Definitely.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LiangShanBo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conrad_Beijing, Director of Operations at Conrad Beijing, responded to this review, November 25, 2013
Dear Guest,

Thank you for choosing to stay at Conrad Beijing during your business trip to China.

We are delighted to receive your very detailed feedback regarding our hotel location, restaurants and service.

To address, we have noticed your interest in the off-site malls and restaurants, please allow me to introduce the Sanlitun area which is 15 minutes walk north and has good quality shopping, entertainment, and dining. You could get more detailed information from our concierge during your next trip.

Should your journeys bring you back to Beijing, our team and I look forward to welcoming you back and continually providing “The Luxury of Being Yourself” experience.

Regards,
Dennis Chin
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed November 14, 2013

I recently stayed at the Conrad Beijing. A relatively new hotel, I believe it opened in April 2013? Service was exemplar, from the concierge, to the front desk, to housekeeping, and the staff at breakfast. Decor was tasteful and clean, and the room had all the comfortable amenities you would expect from a 5 star hotel (fluffy bathrobes, warm towels, heated floors, luxury bedding, iphone dock). Breakfast leaned towards more Asian fare but there was also an a la carte menu to order typical western breakfasts from. Staff at breakfast were very attentive, helpful, and welcoming. Location was also very central. Right off the east 3rd ring road, but also a 15 minute walk to Sanlitun and a 15 minute walk to the CBD, and a 5 minute walk to the subway. Thank you Conrad, for an excellent stay in Beijing.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Courtney R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conrad_Beijing, Director of Operations at Conrad Beijing, responded to this review, November 25, 2013
Dear Guest,

Thank you for staying at Conrad Beijing. We are pleased to hear that you enjoyed your stay and appreciated both our rooms, restaurant, and event service.

My team and I look forward to welcoming you back to Conrad Beijing in the near future.

Regards,
Dennis Chin
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conrad Beijing

Property: Conrad Beijing
Address: No.29 Dongsanhuan North Road, Chaoyang District, Beijing 100020, China
Phone Number:
Location: China > Beijing > Guomao
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #32 of 6,449 Hotels in Beijing
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Conrad Beijing 5*
Number of rooms: 289
Official Description (provided by the hotel):
Under the Hilton Worldwide's global luxury brand CONRAD(R) HOTELS & RESORTS, Conrad Beijing is an integral part of the Asia-Pacific market, committing to become the high-end business and social activities platform in Beijing. Embracing Beijing's culture and vitality, Conrad Beijing is the contemporary hotel of choice for the new generation of global travelers, who appreciate worldly style and sophistication, service and connection. The stylish design and modern facilities of the hotel perfectly echo "The Luxury of Being Yourself", the mantra of the brand. ... more   less 
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