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Ascott Beijing
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Reviews (220)
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59 - 64 of 220 reviews
Reviewed June 21, 2013

You can't beat the location of this hotel, just 3 mins of walking to the subway and basically to anything.
Huge suites with plenty of space and made me feel like home instead of on the road.
The toilet and sink are good, but I wish the shower chamber was cleaner, then it'd be perfect.

The entrance is a little hard for the taxi drivers to find though.

Was a business trip so probably will go again.

  • Stayed: November 2012, traveled on business
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Thank coolnalu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cindyli2012, Manager at Ascott Beijing, responded to this reviewResponded July 4, 2013

Thank you very much for your compliment. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again at any one of our serviced residences.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2013

Room: 2bd apartment is spacious, comfortable and well equipped with all we needed. Big fridge, full equipped kitchen, washer/dryer, humidifier, wifi router, 3 TVs, DVD player, Loccitane toiletries, bath tub, bidet etc. We love the bed & pillows!
Facilities: Movie room, Reading room, big pool, sauna, jacuzzi
Service: Everyone is knowledgeable, friendly, helpful and super fast!
Location: Just 20min from the airport. Walking distance to Guomao Mall & Metro, short taxi ride to Sanlitun. 2 mins walk out for a variety of restaurants; Chinese, Italian, Cafe, Fast Food, Bakeries, Japanese

Room Tip: We stayed at 1814. Good room.
  • Stayed: June 2013, traveled with family
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Thank michelleliew75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cindyli2012, Manager at Ascott Beijing, responded to this reviewResponded June 25, 2013

Thanks for the write up, much obliged. Good to know we have been able to meet -and exceed- your expectations on an ongoing basis. Look forward to be able to do it soon again.

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Reviewed May 31, 2013

It seemed to good to be true when I found the Ascott online. We had been booked at the nearby Park Hyatt until we were informed that our family of four could only be accommodated in a suite ($1200+/night) or two separate rooms (each at a whopping $450+ per night!). At the Ascott we got a 2400 square foot apartment with 3 bedrooms, 2.5 baths, a fully equipped Kitchen with adjacent laundry/storage room -- all for what one tiny, trendy room at Park Hyatt would have cost. Comes with a fabulous breakfast in the penthouse dining room, too!

The location is convenient, just around the corner from Guomao station (lines 1 & 10), surrounded by stores and restaurants (and as many have reviewed, Annie's restaurant across the street is a godsend!). Taxis are at the door.

The Ascott Beijing is an interesting blend of hotel and residence. The service is friendly and efficient, including daily maid service (who even washes dirty dishes). Pool and hot tub are excellent -- had the facility mostly to ourselves, too. Master bath is gorgeous -- about the size of a typical hotel room, clad top to bottom in marble! Our unit was coming due for redecorating -- the carpets frayed here and there, the sofa a bit worn -- but in a way, that just made us feel a bit more at ease, especially with a younger boy in our party. As with everything in Beijing, there's an inescapable gray cast to the rooms and furnishings, but you'd have to be quite a perfectionist to find any of it unacceptable, especially given the great value.

  • Stayed: May 2013, traveled with family
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2  Thank Terry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2013 via mobile

Liked: good location, easily accessible to train station & other amenities, spacious rooms, great apartment layout, fully equipped kitchen n yard, loccitane toiletries, many good facilities like good gym n pool

Room for improvement: somewhat tired property. Can see that property used to be grand. Breakfast can be more memorable.

  • Stayed: May 2013
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Thank Caughtdetravelbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cindyli2012, Manager at Ascott Beijing, responded to this reviewResponded June 5, 2013

Thanks for the write up, much obliged. Good to know we have been able to meet -and exceed- your expectations on an ongoing basis. Look forward to be able to do it soon again.

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Reviewed April 30, 2013

I stayed at a couple of 5-star hotels at Beijing CBD before, and this one gave me the best experience so far.

I stayed at its "one bedroom deluxe" room, and it's really really spacious. It has a bedroom, a living room, a kitchen, a laundry room, and two restrooms. The kitchen is very well equipped, and has almost everything you need at a kitchen. Although I only needed to use few of them, I felt amazed.

They provide L'Occitane products(e.g. shampoo, body lotion) in the bathroom. Compared with some 5-star hotels that provide you cheap stuff, Ascott paid more attention to details.

Service is really fast. You gave them a call and they come up within a minute.

Good location as well. There's a foot massage store right next to Ascott.

The only thing I'm dissatisfied with is their room cleaner. One day I was watching TV while the cleaner was cleaning the bedroom. I saw her remove the pillowcase and then, before she adds a new pillowcase, she directly placed the pillow on the floor when clearly she could put it on somewhere more clean.

  • Stayed: April 2013, traveled solo
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Thank microsecond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cindyli2012, Manager at Ascott Beijing, responded to this reviewResponded May 22, 2013

Thanks for your positive comments. Good to know we have been able to meet and exceed your expectations. Looking forward to doing it again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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