I have stayed here a few times and overall it is a good Hyatt. However, I just arrived off a heavily delayed flight at 2am and the service at the airport and with the Hyatt car was excellent, but at the hotel there was nobody to help. Eventually a doorman came and took my luggage to the counter, but then disappeared. The young female receptionist helped me with my luggage - and I also found it unbelievable that there was nobody around to help her (leaving the front desk unmanned while she helped me). Second time I have had issues with luggage at this hotel. I have Platinum Gold Passport status and had booked a Club Room - and I expect more. Almost gave three stars, but the overall hotel is too good for that.
- Official Description (provided by the hotel):
- Grand Hyatt Beijing is one of the finest hotels in Beijing and indeed China. In the prestigious Oriental Plaza in the centre of Beijing, the hotel is just minutes' walk from Tian An Men Square, the Forbidden City, the city centre and the Wang Fu Jing shopping street. ... more less
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- Also Known As:
- Grand Hyatt Beijing Hotel Beijing
- Beijing Grand Hyatt
- Hyatt Beijing
- Beijing Hyatt