We stayed here for nine nights in August. From beginning to end, our experience surpassed our expectations in many ways. The location is perfect. We had a deluxe king room which was roomy and immaculate (my wife is a stickler, and really checks!) The service is impeccable, and every staff member we came in contact with was extremely friendly and helpful. One night my son wanted to play a DVD on his computer and use one of the two TVs as a monitor. A hotel tech person came to the room with the appropriate cable, but did not have an adapter for the Mac computer. She left, and later another tech person came and set up a DVD player!
Returning to this hotel after a day of climbing the Great Wall was very refreshing, especially due to the indoor resort-style pool (with two hot tubs!) This became our oasis in the early mornings and late evenings.
We had free wireless access to the internet and could upgrade to a faster connection if we desired, but it was not necessary.
There were a few negatives. Even for a luxury hotel, the $40 price for breakfast buffet is a bit high. We booked a private tour of the Great Wall through the hotel, but we were not notified in advance that this would include a "guided shopping" tour of a cloisonne factory. Last and very least, there was no iron and ironing board in the room, though I am confident that had we asked for one, it would have been delivered.
All in all, we have decided that this is our hotel in Beijing.
- Official Description (provided by the hotel):
- Grand Hyatt Beijing is one of the finest hotels in Beijing and indeed China. In the prestigious Oriental Plaza in the centre of Beijing, the hotel is just minutes' walk from Tian An Men Square, the Forbidden City, the city centre and the Wang Fu Jing shopping street. ... more less
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- Also Known As:
- Grand Hyatt Beijing Hotel Beijing
- Beijing Grand Hyatt
- Hyatt Beijing
- Beijing Hyatt