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All reviewsangus grillforbidden cityclub floorwalking distanceexcellent locationcentral locationwangfujing areanight marketconcierge teamchinese restaurantbreakfast buffetshopping streetbit datedfree internetlobby barhotel is greattourist attractions
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Reviewed August 20, 2007

Busy hotel as centrally located. Front desk staff are 'functional', don't expect a smile from them. Same goes for the Coffee House. Smiles only comes from the porters who seem to have the right attitude and are very accommodating.

My room was comfortable, clean and fitted with all amenities. It's a 5 star hotel alright but the staff are really 2 star!

I would still recommend this hotel as it's in a convenient location...

  • Stayed: August 2007, traveled on business
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Thank FYR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2007

This is the first time I rate a hotel with 5 yellows : Excellent.
All is good in this hotel : the location on Wangfujing street in the center, the rooms, the pool, the elevators, and above all the service, they are always ready to help you.
The only bad point is the price for internet : 20 dollars US an hour !!

  • Stayed: July 2007, traveled with family
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1  Thank BNPE-H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2007

The Hyatt it isn't but for what you pay it is very good accommodation.

Reception staff speak and understand the English that they have learned, this does not allow for the understanding of out of the ordinary situations. They do their job well enough.

The basic rooms are clean, spacious and well facilitated and the bathrooms follow suit. The cleaning staff did their job well. The supply of bottled water to clean one's teeth was a nice touch.

The restaurant staff were somewhat overly attentive and often appeared confused by requests made. There was very little available to choose from on the wine list. Most products listed were 'not currently available' or they had 'just run out' . We also found it was the same with certain types of beer listed - not available.

The location was perfect as a departure point for seeing many of the Beijing tourist attractions.

Breakfast, though with plenty of variety, was just not quite right. The juices, as an example, seemed to be like facsimilies of themselves. They had a slimy texture. The breads were excellent but the cooked offerings, again, had something not quite right about them. Maybe this is the case across China where the local ingredients used seem to come across with a different taste and texture to elsewhere?

  • Stayed: July 2007, traveled as a couple
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1  Thank Blossom55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2007

I stayed at the CP in Beijing for 3 nights in early July of 2007. I had previously been in Qingdao for business and decided to fit a few days of R&R in on the way back home.
The hotel itself is great. I'm not going to rant and rave about it - but it was very nice. I stayed in a "Club" level room, and it was nice - but I didn't feel like it was anything to really go nuts about. It was an interior room, so the windows looked out over the restaurant and lobby. The chair at the desk wasn't very nice and the internet cord didn't reach very far. The bathroom was AMAZING with seperate soaking tub and even a sitting area (?). I would have rather my room have a bigger sofa or something have a place to sit in the bathroom. The buffet was very good. Reading the reviews about breakfast there I was expecting to be blown away. Don't get me wrong - it was very nice, but I didn't think it was *that* special.
The location is AWESOME. The service is AWESOME.
Definetly go the Great Wall, but not in an organized tour. Ask the concierge to book a car for you. Its about $20 more than going on a group tour and takes 4 hours less (no stops that I didn't care about seeing and no "special" shopping spots), not to mention you go to a better part of the wall.
A foot massage outside of the hotel (just out the front door and half a block down) costs half as much and is twice as long. $90 minutes for about $13.
All in all a great place to stay. I would most likely stay there again - but would read reviews of other hotels as well, first. Overall - its a great, safe, bet.

  • Stayed: July 2007, traveled solo
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3  Thank JeepBilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2007

Spent 7 nights at the Crowne Plaza. I have stayed in hotels all over the world and this hotel for the money was the best. Booked a Jr. King Suite/Club floor level (approx. $180/night w/tax). The hotel was nicely decorated, the room was large with stall shower and separate tub/shower. Bed, linen and towels were top-notch. Best thing was the LOCATION. Close to major shopping, night food market, good places to eat and taxis were cheap to everywhere since the hotel is located in the central part of the city. You could walk to the Forbidden City, but the cab was only 12 RMB(about $1.60US). Conserve your energy seeing the sights and cab everywhere. Club floor privileges provides free soft drinks and beer from the mini-bar in your room and in the club lounge, one free shirt or blouse laundered/day( bring less clothes)and free breakfast. The lounge has a light breakfast, free drinks all day and light snacks in the evening. The staff were great and the club staff arranged a private car and english-speaking guide for a day out to the Great Wall (reasonable fee). We arranged for the hotel to provide a car to pick us up from the airport. It costs a bit much more then a cab( 400RMB vs. 80 RMB) but the service was worth it. We were met at the gate by an airport official who gathered our carry-ons, obtained a luggage cart and past us rapidly through immigration, health check, baggage claim and out to the waiting car without any hassles. We were on the way to the hotel within minutes of arrival. Met at the door of the hotel by a club level concerierge who arrange to have the luggage taken right to our room and us to the 8th floor club check-in where we were offered refreshments and check-in to our room within 5 minutes. Each room has two bottles of water/day and more is available in the club lounge. The free breakfast buffet is the best we have had anywhere in the US or Europe. Asian food freshly cooked, american items( bacon, eggs, omlets, cereals, etc.)european items( cheeses, meats, german sausages), 5 kinds of juices, danish, breads, pastrys, bagels. Too many items to mention. My advice, eat a huge breakfast early at the hotel, have a nice big lunch out when sightseeing or shopping in the midafternoon and have a evening snack in the club lounge. This way we were able to save money by eating only one nice meal out/day and having more money for shopping. Late evening stroll to the night food market just south of the hotel for a snack of scorpions-on-a-stick or silkworm larvae on-a-stick or other unique items you might wish to sample. We visited some other hotels while in Beijing (more expensive ones such as the St. Regis) but none were as nice with the great location as the Crowne Plaza. We would stay here again without question and could not find anything to complain about.

  • Stayed: July 2007, traveled as a couple
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8  Thank Russiancrusher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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