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“Great hotel, good atmosphere, and nice staff”

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Crowne Plaza Beijing Wangfujing
Ranked #69 of 6,596 Hotels in Beijing
Reviewed June 8, 2013

Good location to stay for business since 2007; my last stay for private however and had nice dinner in Angus (good quality food) at the last evening. The size and style of this hotel make you feel at home. Also good area to walk around easy.

  • Stayed: May 2013
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Thank Bassie2306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this reviewResponded June 17, 2013

Dear guest,
Thank you for staying at the Crowne Plaza Beijing Wangfujing and for taking the time to share your experience.
We appreciate your positive comments with regards to our hotel location, food service and facilities. Once again, thank you for your feedback and we look forward to welcoming you back to your new home in Beijing in the not too distant future.
Kind regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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690 - 696 of 1,636 reviews

Reviewed June 7, 2013

We were very pleased with this hotel. The Club Room makes life easy: breakfast and dinner appetizers were excellent. Nice to just stop in for a cold drink. Concierge service was outstanding. I needed a sim card...not only did they retrieve it while I waited but installed it as well, smiling at the same time. Room was very pleasant. Night desk clerk was not very well informed. I had an express package from Tibet delivered. There was no notification. As it turned out, concierge had it. Night clerk had no clue.

Overall great hotel. We would stay there again.

Room Tip: Upgrade to Club Room. Concierge can solve any problems!
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  • Stayed: May 2013, traveled with friends
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1  Thank Fleetcaptain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this reviewResponded June 16, 2013

Dear guest,
Greetings from Crowne Plaza Beijing Wangfujing! We appreciate you choosing our hotel as your home away from home. It’s a great pleasure to learn that you were very pleased with our hotel. We appreciate your positive comments with regards to our hotel club room, breakfast, dinner appetizers. We are also very happy to know that our colleagues were helpful during your stay. At the same time, regarding your comments to our night clerk service, we have taken up the matter with the hotel operation team. Please rest assured that appropriate steps are being taken to avoid any recurrence. Thank you for bringing this matter to our attention. Once again, thank you for your feedback and I do hope we have opportunity to welcome you again.
Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2013

We stayed here for 3 nights on our tour of china and it is in an excellent location about 15 minute walk to Tiananmen Square and Forbidden city. The hotel was clean and comfortable with large rooms and easy check in and out.

The breakfast is buffet style with large choice of western and Asian foods. We found the buffet menu for dinner very reasonable, but some of the other options were expensive. However the nearby Malls and market stalls had good cheap food.

For the price paid it was very good value and we would happily stay there again if returning to Beijng.

  • Stayed: May 2013, traveled as a couple
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3  Thank Keith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this reviewResponded June 6, 2013

Dear guest,
Thank you for staying at the Crowne Plaza Beijing Wangfujing and for taking the time to share your experience.
We appreciate your positive comments with regards to our hotel location, facility and breakfast.
Once again, thank you for your feedback and we look forward to welcoming you back to your new home in Beijing in the not too distant future.
Kind regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2013

We stayed here for four days on a quick tour of Beijing. It is really well located, very comfortable and the staff couldn't have been more helpful and courteous. The price to stay is very reasonable and it is of a good 5 star standard even outside of China as ratings can be a bit hit and miss. I must admit we did not eat in the hotel so I cannot comment on the food but the bar was very expensive. Overall though I would highly recommend it.

Stayed: June 2013, traveled as a couple
1  Thank RobinVHN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this reviewResponded June 6, 2013

Dear guest,
Thank you for staying at the Crowne Plaza Beijing Wangfujing and for taking the time to share your experience.
We appreciate your positive comments with regards to our service and value for money stay. We do hope you will be able to enjoy dining in our Essence restaurant when you next visit our hotel.
Once again, thank you for your feedback and we look forward to welcoming you back to your new home in Beijing in the not too distant future.
Kind regards.

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Reviewed June 3, 2013

While the location was great, walking distance from Tianenman Sq and Forbidden City,we were not too happy with the hotel. There is no free Internet in the room and the connection in the lobby was nonexistent so for three days we stayed without it. The reception people should be more clear about the name of the free wifi as I accidentally logged on to the paid wifi and ended up paying quite a bit for one day. Also the complimentary water is limited to 2 bottles per day, strange for an almost five star. The concierge was quite unhelpful when we tried to confirm our tour to the wall through the hotel. Definitely not value for money.

  • Stayed: May 2013, traveled with family
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2  Thank sahibbibi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this reviewResponded June 5, 2013

Dear guest,
Greetings from Crowne Plaza Beijing Wangfujing! We appreciate you choosing our hotel as your home away from home. We appreciate your positive comment with regards to our hotel location. At the same time, we are really sorry to hear about your unhappy experience. And here we want to extend our sincere apologies. We have taken up the matter you mentioned with the hotel operation team. We will continue to provide training, as we always do to the staff to keep improving the service standard. Thank you for bringing this matter to our attention, after all it is only through comments such as yours that we can only hope to improve our services and facilities. We truly appreciate your kind support as our guest. We hope to welcome you again in Beijing. And we promise your next stay will be a great experience.
Best regards.

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Reviewed June 2, 2013

We booked a club floor room to get breakfast and a larger room and were not disappointed. We strongly recommend you book the club floor and you will have no complaints. The hotel is ideally situated two minutes from Wangfujing Street which was wonderful to stroll down at night. Half way down there is a market with lots of different and weird food. Fifteen minute walk to subway which was very easy to use. Caught train to Silk Market, very good experience. Club floor patrons get one piece of laundry free per day, wifi, breakfast either on club floor or down in restaurant and happy hour early evening on club floor. Check in was very quick and staff were friendly. This hotel is not luxurious but is more than adequate and the location cannot be bettered.

Room Tip: Get a room on the club floor with all benefits.
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  • Stayed: May 2013, traveled as a couple
    • Value
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1  Thank sixamigos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this reviewResponded June 5, 2013

Dear guest,
Thank you for staying at the Crowne Plaza Beijing Wangfujing and for taking the time to share your experience.
We appreciate your positive comments with regards to Club Floor Room, service and hotel location.
Once again, thank you for your feedback and we look forward to welcoming you back to your new home in Beijing in the not too distant future.
Kind regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2013

This hotel is about 1Km from the Forbidden City and Tienanmen Square, and is on the corner of the main shopping street.

The accommodation, restaurant and staff service are top class. Most of the desk staff spoke English and could not have been more helpful.

There is a small 7/11 just along the road if you need anything, and a good restaurant in the opposite direction.

Room Tip: All the rooms appear to have a view into a central open area within the hotel. There was a pianist p...
See more room tips
  • Stayed: April 2013, traveled with family
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1  Thank Philip S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this reviewResponded June 5, 2013

Dear guest,
The positive feedback received is an encouragement for our team to do even better for
guests who seek the comforts and hospitality of a great hotel.
Thank you very much for the compliments.
Kind regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Beijing Wangfujing

Address: No.48 Wangfujing Main Street, Dongcheng District, Beijing 100006, China
Phone Number:
Location: China > Beijing > Tian'anmen / Wangfujing
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#38 Family Hotel in Beijing
#61 Luxury Hotel in Beijing
#71 Best Value Hotel in Beijing
#79 Business Hotel in Beijing
Price Range: $85 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Beijing Wangfujing 4.5*
Number of rooms: 359
Official Description (provided by the hotel):
Set on bustling Wangfujing Avenue, Crowne Plaza Beijing stands in the heart of the city s vibrant shopping and international business centers, such as Oriental Plaza, Financial Street and CBD. The hotel is Just 45 minutes drive from Beijing International Airport and 15 minutes from Beijing Railway Station with easy highway access to Shenyang, Tianjin and Shijiazhuang. Just a 10-minute stroll or taxi ride will bring you to the magnificent Forbidden City and other historical landmarks including Tiananmen Square, Great Hall of the People, Temple of Heaven and Lama Temple.At each memorable day s end, ours is a familiar, friendly face welcoming you with all the comforts of home. In Beijing, you ll agree that The Place To Meet is Crowne Plaza. ... more   less 
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Also Known As:
Crowne Plaza Beijing Wangfujing Hotel Beijing
Beijing Crowne Plaza
Crown Plaza Beijing
Crowne Plaza Hotel Beijing

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