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“Gorgeous remodel”

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Kerry Hotel Beijing
Ranked #4 of 6,483 Hotels in Beijing
Certificate of Excellence
Silicon Valley
Level 6 Contributor
123 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Gorgeous remodel”
Reviewed November 7, 2013

The Kerry hotel went through a thorough remodel a few years back and the result is a stellar 5 star location. I had a large room on the Club level which costs a bit more but you get a LOT in return - fresh fruit in the room each day, free minibar with beer and soft drinks, a bottle of wine at night and the club lounge which serves three fantastic meals a day - all included.
The hotel has a huge exercise room and full olympic sized swimming pool.
And you can't beat the location - right in the heart of the business district with a big shopping mall next door. It's walking distance from the China World Trade Expo (which also has a mall), just down the street from CCTV and many other business offices.
The food in the club lounge was excellent and they provided a huge variety of tasty items.
Excellent service from the friendly staff - everyone spoke English well, too.
If you come for business in Beijing I highly recommend it.

Room Tip: Definitely upgrade to the club level. It's about $100/night more but you get more than $100 in f...
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  • Stayed November 2013, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Staten7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (114)
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English first
Shenzhen
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 2, 2013

Not only the hardware of kerry Hotel is very good, but also the breakfast is the best I think. Perhaps this is the main reason I stay in this hotel. And the location of this hotel is in the busy business area.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank Zhouzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level 4 Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed November 1, 2013

The Kerry is a well located, recently renovated, and attractively appointed property in the Shangri-la family. The rooms a modern, the beds comfortable, and the gym is second to none. By most accounts, it is worthy of a 5 star rating, except...

Service, or the utter lack thereof. A "Do Not Disturb" sign has a simple meaning, don't knock, don't open the door, do not disturb. Every time I have stayed in this hotel, the housekeeping staff has entered my room whilst I have stepped out. After a brief absence, I return to my room to find the housekeeper in my room. Unacceptable. The hotel always promises that this is not policy and it won't happen again.

I have attempted to dine in the hotel lounge Centro on several occasions. The food that is presented in no way resembles the menu description, and typically the food quality and flavor is below standard. For example, I ordered a simple snack, bruschetta. A dish described as focaccia bread topped with tomato, onion, fresh basil, and olive oil. Presented to me was a basket of focaccia bread, and a bowl of chopped tomato and onion in vinegar.

If these events were one offs, then no big deal, but it has happened on every stay!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BNiebeling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy A, General Manager at Kerry Hotel Beijing, responded to this review, November 4, 2013
Dear Bneibeling
Thank you for your review and for sharing your experience. We are very glad to hear that you enjoyed the hotel rooms.However, we are disappointed to hear of your Housekeeping service and Centro menu experience and we would like to have more information. Could you please contact me via e-mail at jeremy.aniere@thekerryhotels.com. I look to hearing from you.
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beijing
1 review
Reviewed October 29, 2013

Can't say enough about this hotel. They do everything right, the staff is unbelievable, Centro bar is a ton of fun, and the rooms are modern and very comfortable. The attention to detail paid by the staff is second to none. Layout of the hotel is quite good, and it is extremely convenient for the business traveler or tourist looking for an upscale experience in the heart of the city. I will not stay anywhere else in Beijing. You will be quite spoiled after staying here.

Room Tip: There is not much difference between the club level rooms and normal rooms. Main benefit is being ab...
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
1 review
Reviewed October 27, 2013

My hotel of choice whenever I visit Beijing. Recently renovated room is nice and the gym is excellent. Located walking distance between two major subway lines help beat the Beijing traffic. Must try is the nasi lemak in the horizon lounge

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Louis L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 27, 2013

I know the swimming pool may not be the first criteria to choose an hotel but this one is amazing in size, cleanliness and pleasure... you feel as if you were swimming in a river so this is a treat you will not easily find in any capital around the world so do it when you are in Beijing. The rest of the hotel is really aligned with a international 5 star and the hotel bar is also a very cool to spend the evening, great singers all over the week, and large attendance every night. A great choice in Beijing

Stayed February 2013, traveled on business
Helpful?
Thank Pa5cal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 25, 2013

Work allows us to experience a fair few top level hotels, but this one stands out for it's level of customer service and beautiful ambience. Mini bar items are complimentary, and they also leave little packets of nuts in the room, and some packets of biscuits - great for when you come back to the room after a big day out and want a little something, but wouldn't usually spend on the mini bar - loved it, great touch.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank RobynZAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kerry Hotel Beijing

Property: Kerry Hotel Beijing
Address: No.1 Guanghua Road, Chaoyang District, Beijing 100020, China
Location: China > Beijing > Guomao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Beijing
#4 Luxury Hotel in Beijing
#5 Business Hotel in Beijing
#16 Family Hotel in Beijing
#132 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Kerry Hotel Beijing 5*
Number of rooms: 485
Official Description (provided by the hotel):
Situated in the heart of Beijing's Central Business District and just 40 minutes from the international airport, Kerry Hotel, Beijing's preferential location is enhanced by its proximity to major cultural, shopping and entertainment sites such as Forbidden City, Tiananmen Square, Heavenly Temple, Pearl Market, Silk Market, and Sanlitun Village. From the guestrooms, guests are able to enjoy the commanding views of the iconic CCTV tower. The hotels stylish interior is matched by modern day comforts such as complimentary Wi-Fi connectivity throughout the hotel including all 485 guestrooms and public areas. Paperless check-in and check-out, complimentary mini bar and 24-hour gym are the hotel's special features. Offering discerning travellers a line-up of enhanced hardware and amenities, The Club rooms and suites will indulge guests with a sense of privilege and sanctuary. Wine and dine facilities are presented through five establishments. Kerry's Kitchen delivers authentic, well-cooked Asian and International cuisine using the finest quality ingredients, while Kerry's Pantry is perfect for grabbing a quick bite. At Horizon Chinese Restaurant, indulge in the finest quality farmed duck, hung-grilled and roasted over jujube wood to produce a thick, crispy melt-in-your-mouth experience. Along with the restaurant's signature dishes, guests will find a menu full of Cantonese specialties and a special menu solely devoted to dim sum. A 24-hour award-winning bar and lounge, Centro features live music, real cocktails and great fun in a seductive atmosphere. Vinotheque presents a unique and diverse list of wines including well-established chateaux, boutique producers, and exclusive and exceptional wines by the glass from the Enomatic wine dispenser. Spreading 7,000sqm, the hotel's fitness centre, Kerry Sports, features a 24-hour gymnasium, indoor swimming pool, multi-purpose court and a recreation room, plus an outdoor jogging track. Adventure Zone is Beijing's ultimate kid powered space that is designed to be an indoor retreat where kids rule the space. Patrons will find one-of-a-kind attractions such as drop slides and themed party rooms. Located within Kerry Sports, Adventure Zone is an exciting and unique family entertainment venue in the heart of the CBD and is professionally managed with friendly services ... more   less 
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Also Known As:
Shangri La Kerry Centre Hotel
Shangri La Kerry Centre Beijing

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