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“Very decent staying experience in Beijing” 4 of 5 bubbles
Review of Kerry Hotel Beijing

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Kerry Hotel Beijing
Ranked #6 of 6,158 Hotels in Beijing
Certificate of Excellence
Shanghai
Level Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Very decent staying experience in Beijing”
4 of 5 bubbles Reviewed January 5, 2013 via mobile

It has been renovated recently therefore there is a little bit smell when I stayed in the hotel at the end of Dec. '12. However it could be one of my best experiences of hotels in Beijing indeed. One of the surprises was that they provided the free mini bar and refill it everyday. This is a small deal but really considerately for the guest. The location is also very good so it is very nice for biz trip staying. Oh BTW the breakfast is also very good too.

Stayed December 2012, traveled on business
Helpful?
1 Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuentinZeng, Digital Marketing Manager at Kerry Hotel Beijing, responded to this review, January 6, 2013
Dear Chris, thank you for staying at Kerry Hotel, Beijing and we are glad to know that you were satisfied with our food and services. Looking forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,412 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Oregon
Level Contributor
64 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
5 of 5 bubbles Reviewed December 25, 2012

I've stayed three separate times in the past months on the executive floors at the newly renovated Kerry Hotel. The renovation is spectacular....clean, stylish, comfortable. If readers are anything like me, they appreciate bathROOMS with real doors and privacy rather than having to brush one's teeth in a cubicle in the main room or hassling with closing curtains or blinds to take a shower in privacy. It's wonderful to have light switches that are clearly labeled and simple to operate! Lots of fresh fruit every day and a refrigerator full of free soft drinks and beer. Yes, there are hi-tech touches such as the full-on Japanese toilet that raises its lid in salute when you open the door and flushes itself and closes when you leave. Yes, it's nifty to have a digital clock in the bathroom mirror. But, contrary to many more trendy hotels, these modern touches add to one's comfort rather than make one feel that one is locked in a strange spaceship without an instruction manual.

The food in the executive lounge is the most extensive I have ever seen....anywhere. And it's creative and interesting as well. The whole hotel is modern, high-tech, clean.....and most importantly for a frequent traveler....understandably comfortable!

Oh, yes. Fabulous service from the staff!

Nice going, Kerry!

Room Tip: Executive Club is one of the best anywhere!
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SBCCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wokingham, United Kingdom
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed December 24, 2012

A very good hotel where the management clearly try hard to achieve - and do achieve. The total package is a vey good experience and I will use again. The rooms, service, food and faciites are very good. I am not sure if the price is competive, but it's okay. Not the best hotel I have used in China but close to it.

  • Stayed October 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Porthmellyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuentinZeng, Digital Marketing Manager at Kerry Hotel Beijing, responded to this review, December 25, 2012
Dear valued guest, thank you for your comment and we are glad to know that you were satisfied with our services. Taking this opportunity, Kerry Hotel, Beijing wish you a Merry Christmas and Happy New Year! Look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia, United States
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed December 16, 2012

Another great Kerry Hotel with an excellent Club Lounge and service. The made to order station completely spoiled me and there is nothing like checking in with a glass of champagne. The heated toilet seats and clock in the bathroom mirror were those little extras that keep me coming back to Kerry properties.

  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SarahontheHill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuentinZeng, Digital Marketing Manager at Kerry Hotel Beijing, responded to this review, December 19, 2012
Dear valued guest, thank you for your comment and we are glad to know that you had a nice stay experience with us. Look forward to seeing you soon. Regards, Quentin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed December 5, 2012

Kerry Hotel unremarkable one. A connecting bridge to a high-end shopping centre that announces it as a luxury property. Friendly staffs are very well conversant in English.
The rooms are generous in size with standard decoration. The clever detail of a peekaboo door to hide electronics ports was nice. I was staing on the 12th floor and the room was great. It was very clean and inviting, It was very quiet and I was very pleasantly surprised to see the fancy heated toilet seat by Toto. also the Rain Shower... it requires special mention.
Breakfast was impressive, with many hot stations serving different cuisines and a lot of fresh fruit, including mangoes! A rare and welcome treat. Location was very good, especially if you're working in the Central Business District. Cabs are plentiful and the concierge will be on hand to get them for you. It's definitely recommended, especially for business travellers

  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ManishChattopadhyay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
124 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 434 helpful votes
3 of 5 bubbles Reviewed December 4, 2012

As you walk through the doors the unforgettable Shangri La Hotels fragrance hits you, instantly reminding Shangri La lovers that you are home. Sadly the Kerry is otherwise an unremarkable hotel with nothing except for a connecting bridge to a high-end shopping centre that announces it as a luxury property. The rooms are generous in size with standard decoration. The clever detail of a peekaboo door to hide electronics ports was nice but not enough to extract a 'wow'. During my recent stay there was a strange smell coming from the pipes in the bathroom which was enough to raise concerns about but nothing could be done to resolve it. Food from the room service menu was hit and miss (the tofu burger was a delicious surprise), the gym was being refurbished and I worked out in a ballroom with cigarette smoke wafting in from adjoining rooms. It was generally difficult communicating with staff even when writing things down in Chinese and using copious amounts of sign language. My stay was not an unpleasant one but yet it wasn't an outstanding one.

  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank LuxeTravelerHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuentinZeng, Digital Marketing Manager at Kerry Hotel Beijing, responded to this review, December 5, 2012
Dear valued guest, thank you for choosing Kerry Hotel, Beijing during your stay. Your comments and feed back are appreciated . As we value or guests opinions and always want to enhance their experience when they stay with us, we have reviewed your comments carefully and will use them to improve of services. I would like to personally assist you with your next booking and I can be reached at quentin.zeng@thekerryhotels.com or 86 10 8565 2680. Looking forward to meeting you soon. Regards, Quentin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 19, 2012

Kerry Hotel has fantastic service and great facilities. I was lucky to stay on the 21st floor and the room was great. It was very clean and inviting, and small touches like providing me with stationery items was deeply appreciated. It was very quiet and I was very pleasantly surprised to see the heated toilet seat - definitely welcome during cold winters! Toiletries were my favourite L'Occitane - they definitely did pay attention to even the quality of their products.

I used the hotel transport and this is a good choice for anyone reaching Beijing late at night. My flight was delayed and only arrived in Beijing at 130am. There was someone who escorted right from my plane's gate through immigration - very impressive. The drive was extremely comfortable and they even had an iPad for me to use, sign of keeping up with the times.

Breakfast was impressive, with many hot stations serving different cuisines and a lot of fresh fruit, including mangoes! A rare and welcome treat.

Location was very good, especially if you're working in the Central Business District. Cabs are plentiful and the concierge will be on hand to get them for you.

It's definitely recommended, especially for business travellers.

  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ningherself
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuentinZeng, Digital Marketing Manager at Kerry Hotel Beijing, responded to this review, November 20, 2012
Dear valued guest, your positive comments and feedback are much appreciated. We are glad that you had such a pleasant experience with us. It's our pleasure to continue to strive to bring you excellent service and offerings. If you enjoyed the breakfast buffet, we hope that on the next visit you try our lunch buffet. We look forward to welcoming you back on your next trip to Beijing.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kerry Hotel Beijing

Property: Kerry Hotel Beijing
Address: No.1 Guanghua Road, Chaoyang District, Beijing 100020, China
Phone Number:
Location: China > Beijing > Guomao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Beijing
#5 Business Hotel in Beijing
#6 Luxury Hotel in Beijing
#16 Family Hotel in Beijing
#149 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Kerry Hotel Beijing 5*
Number of rooms: 485
Official Description (provided by the hotel):
Situated in the heart of Beijing's Central Business District and just 40 minutes from the international airport, Kerry Hotel, Beijing's preferential location is enhanced by its proximity to major cultural, shopping and entertainment sites such as Forbidden City, Tiananmen Square, Heavenly Temple, Pearl Market, Silk Market, and Sanlitun Village. From the guestrooms, guests are able to enjoy the commanding views of the iconic CCTV tower. The hotels stylish interior is matched by modern day comforts such as complimentary Wi-Fi connectivity throughout the hotel including all 485 guestrooms and public areas. Paperless check-in and check-out, complimentary mini bar and 24-hour gym are the hotel's special features. Offering discerning travellers a line-up of enhanced hardware and amenities, The Club rooms and suites will indulge guests with a sense of privilege and sanctuary. Wine and dine facilities are presented through five establishments. Kerry's Kitchen delivers authentic, well-cooked Asian and International cuisine using the finest quality ingredients, while Kerry's Pantry is perfect for grabbing a quick bite. At Horizon Chinese Restaurant, indulge in the finest quality farmed duck, hung-grilled and roasted over jujube wood to produce a thick, crispy melt-in-your-mouth experience. Along with the restaurant's signature dishes, guests will find a menu full of Cantonese specialties and a special menu solely devoted to dim sum. A 24-hour award-winning bar and lounge, Centro features live music, real cocktails and great fun in a seductive atmosphere. Vinotheque presents a unique and diverse list of wines including well-established chateaux, boutique producers, and exclusive and exceptional wines by the glass from the Enomatic wine dispenser. Spreading 7,000sqm, the hotel's fitness centre, Kerry Sports, features a 24-hour gymnasium, indoor swimming pool, multi-purpose court and a recreation room, plus an outdoor jogging track. Adventure Zone is Beijing's ultimate kid powered space that is designed to be an indoor retreat where kids rule the space. Patrons will find one-of-a-kind attractions such as drop slides and themed party rooms. Located within Kerry Sports, Adventure Zone is an exciting and unique family entertainment venue in the heart of the CBD and is professionally managed with friendly services. ... more   less 
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Also Known As:
Shangri La Kerry Centre Hotel
Shangri La Kerry Centre Beijing

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