This was my first visit to a Shangri-la hotel. The first impression, entering the lobby, was spectacular. The lobby is stunning, the best place for a drink (albeit overpriced) and people watching.
This was unfortunately a 5 star facade for a rather average hotel for our 3 nights in Beijing. The accommodation is nice, not special, but the housekeeping not adequate. Our carpet needed a vacuum.
We had a very poor experience in the Scene a Cafe restaurant where we were seated at 8.30pm for dinner. The restaurant features a buffet and has an a la carte menu as well (which we were not given, they definitely wanted us to take the buffet). The buffet costs $ 50 per person. We were expecting a pleasant and fresh selection. The offering, presentation and quality were very poor. The experience started with being given a dirty napkin, not offered any ice water nor a wet towel (which other guests had, so we knew it was standard). Received ice water, clean napkin and wet towel after calling a server over and asking.
The buffet we found was a picked over, unappetising display that was clearly not refreshed during the course of the evening. The 'salad buffet' consisted of lettuce only, no other fresh garden vegetables! There were signs for balsamic and other dressings but only 1000 island was still available. Cold meats on the trays looked like they had been out all evening and picked over. 1 piece of sushi left on a tray. The warm fish dish was so mushy (warmed over all evening) that it could only be spooned out and was not identifiable. The warm vegetable offering was empty. I could not believe this presentation of a dinner buffet in a 5 star hotel!
We did have a spectacular chinese and western lunch buffet at the Peninsula which I highly recommend.
- Official Description (provided by the hotel):
- Strategically located in the heart of Beijing's diplomatic and central business district, China World Hotel, Beijing is a major component of the China World Trade Center complex, which includes two other Shangri-La hotels, two 38-storey office towers, two international residential apartment buildings, an array of restaurants and a highly prestigious shopping mall. Evoking the grandeur of Imperial China, China World Hotel, Beijing's lobby is welcoming and memorable. ... more less
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- Also Known As:
- Shangri La Beijing
- China World Beijing
- China World Hotel Beijing