I had a most wonderful experience at this hotel. Their Guest Relations Officer, Michelle Han, greeted me on arrival. She was helpful and very client-oriented. The check-in was done super efficiently in my room. Michelle suggested that I upgrade to a package with breakfast, laundry and return limousine transfer - great value-adds and for less than I had budgeted to pay. I happily took her suggestion. She was patient in attending to my enquiries and making alternative transfer arrangements due to last minute changes to my flight schedule. She was there to say goodbye to me on my way out.
All-in-all, a very personalised and attentive approach, which is very much appreciated.
Other staff I met were friendly and always kept a smile on their face.
I will definitely stay again at the China World Hotel when I next visit Beijing!
- Official Description (provided by the hotel):
- Strategically located in the heart of Beijing's diplomatic and central business district, China World Hotel, Beijing is a major component of the China World Trade Center complex, which includes two other Shangri-La hotels, two 38-storey office towers, two international residential apartment buildings, an array of restaurants and a highly prestigious shopping mall. Evoking the grandeur of Imperial China, China World Hotel, Beijing's lobby is welcoming and memorable. ... more less
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- Also Known As:
- Shangri La Beijing
- China World Beijing
- China World Hotel Beijing