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“Superb service” 5 of 5 bubbles
Review of Shangri-La's China World Hotel

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Shangri-La's China World Hotel
Ranked #9 of 6,163 Hotels in Beijing
Certificate of Excellence
Bath, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Superb service”
5 of 5 bubbles Reviewed February 12, 2013

I have stayed at this hotel six times in the last 10 months always staying on the Horizon floor. I have always received excellent service right from my very first visit to the most recent. The staff are genuinely keen to offer the best service possible and on a couple of occasions when there has been a problem in the room they have resolved it quickly and efficiently, determined to make sure you receive the best. The quality of the food on the Horizon floor is excellent and as a woman travelling alone on business it is a very welcoming and pleasant place to spend a couple of hours after a hard days work. The rooms are spacious and kept immaculately clean. Consistently excellent - I will return on my next trip.

  • Stayed February 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bella426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,049 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (187)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Singapore, Singapore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 1, 2013

Been staying at China World on every of my trip to Beijing... very personalized & excellent service,.. really makes you feel at home. Not the best and modern hotel, nonetheless, a great hotel. All cab drivers knows this hotel. Had great fond memories there..

  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank danc2902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastbourne
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 25, 2013

We visited our son over new year and stayed at the China World hotel Beijing, from the moment you step through the revolving doors, you just know its going to be good.
The entrance is very large and grand, the beautiful flowers and Christmas tree in the foyer were amazing, and I am a florist!
All the staff (apart from the chambermaids) speak perfect English, which makes it very easy for us british!
We did have a issue with our room, and it was changed immediately, the rooms were very comfortable and the beds were amazing and slept very well.
I would most definately stay at this hotel again.
If you like your PG Tips take some with you, as their English tea is not nice!

Room Tip: If you have a suite you can use the facilities of the horizon club on 22nd floor, which includes bre...
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TC W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodside, California
Level Contributor
119 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed January 11, 2013

China World is close to my company HQ so I've stayed there a lot, probably more than 10 times. Rooms aren't huge and could use a little touching up but they are very comfortable and more than adequate. The breakfast buffet has everything you'd want and more. Overall service at the hotel is very good and the reception counter folks are always eager to help. The gym is huge and although not completely up to date, the facilities are great. No waiting for treadmills or machines. There's a mall underneath the hotel with restaurants, a pharmacy, grocery store, and all the high-end shopping one could ask for. Check out the ice skating rink at the mall and watch all the kids learning to skate. No wonder they do so well in the Olympics! There are also many good restaurants in the vicinity. The only downside is that is not too close to some of the tourist spots, in case you're trying to squeeze something in on a business trip.

  • Stayed May 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank phil v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 9, 2013

I stayed at China World a couple of days ago with my wife. The hotel is beautiful and location is the best in Beijing. I have to say the staffs are very helpful (she suggested DaDong Restaurant- best Roast Duck we've ever had!) and friendly, especially the girls at the lobby. Always smiling and welcoming when we pass through the lobby. Will definitely stay here again when we go back to Beijing.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jayson H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 9, 2013

From even before I left the USA to go to China for business, the staff at China World Hotel were going above and beyond to help me and my delegation of colleagues. We had a lot of special requests, shipping, and we were all arriving at different times. The wonderful staff even made an special effort to greet me in person after I was there. I even got to know 5-7 of them by their names, and they were patient enough with me to speak Chinese even though it takes me longer to communicate using Chinese. China World Hotel has also been well known for a long time in Beijing as a world class operation. I stayed there once before, a few years ago. This hotel is a world class operation and we will always try to stay there when we travel to Beijing.

Room Tip: All of the rooms are very nice. The ones facing north might be a big larger because of the curvatur...
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank profpjm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
117 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed January 8, 2013

This is a well located hotel for business trips in Beijing. Rooms are not large, but comfortable. They are a bit old and could benefit from some renovation, but are still fine. Breakfast buffet has a lot of options, great bread. Service at the reception is very good, helpful staff. The only note was the person who accompanied me to my room for check-in - she told me that I would receive a survey from the hotel and that I should mention her name and say that she had provided excellent service. I would have done it, but won't after having been asked by her.

Stayed January 2013, traveled on business
Helpful?
Thank ckatsuya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La's China World Hotel

Property: Shangri-La's China World Hotel
Address: No.1 Jianguomenwai Avenue | Chaoyang District, Beijing 100004, China
Location: China > Beijing > Guomao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Beijing
#5 Spa Hotel in Beijing
#7 Business Hotel in Beijing
#9 Luxury Hotel in Beijing
#19 Romantic Hotel in Beijing
#125 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shangri-La's China World Hotel 4*
Number of rooms: 716
Official Description (provided by the hotel):
Strategically located in the heart of Beijing's diplomatic and central business district, China World Hotel, Beijing is a major component of the China World Trade Center complex, which includes two other Shangri-La hotels, two 38-storey office towers, two international residential apartment buildings, an array of restaurants and a highly prestigious shopping mall. Evoking the grandeur of Imperial China, China World Hotel, Beijing's lobby is welcoming and memorable. ... more   less 
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Also Known As:
Shangri La Beijing
China World Beijing
China World Hotel Beijing

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