Stayed here on business for a week. I had reason to stay on the West side of town and picked this. If you have business at or near Peking University (Baida), this Third Ring Road property is an excellent choice. If you are doing business in Central Beijing it also works but you will have to account for travel time --- but that is really anywhere in Beijing these days. The business center is a little pricey but the team and service is very good. Used it three times during the week.
While both wings are nice let me suggest you pick the Valley Wing. It is newer and more refined. The 12th Floor executive lounge is staffed with welcoming and very professional people. The breakfast and day-long offerings are quite pleasing, and you check in here for a nice welcoming first impression. The health club on 5 is very good.....a lot of machines (cardio, weights, and free weights), nice pool, and program choices, It is an open and sunlit space.
The lobby dining restaurant has an elaborate lunch buffet that is expensive but if you are hungry you have countless choices. The first floor restaurant STAY is pricey but I had a very good business dinner there -- fun and diverse menu and highly good staff all around.
The rooms are large, modern, and well-appointed. I was on 14 and had a good view of outer Beijing. BUT here is the kicker and especially for business travelers, my first evening I was awakened by maintenance (light but very noticeable hammering repair work) at 3 am. I called to report this and ask for assistance. The phone rang once and the Service Manager Lynn Liang carefully took my report, apologized for the disruption, and promised to look into it right away. Most business travelers know what this means most of the time --- you have another 45 minutes to go. Within 5 minutes this noise was no more! Wow, but even more impressive was that morning, Lynn Liang sought me out at the 12th Floor lounge at breakfast and apologized for my experience. That afternoon a large bowl of various fresh fruit was in my room after I returned from business meetings with a note from her again, apologizing. Impressive customer focus and concern.
Thank you Lynn and well done Shangri-La management training!!
A memorable and "tellable" experience that I will surely identify as a hospitality best practice.
I will go back if my itinerary is aligned with the hotel's location.
Stay here if you can.
- Official Description (provided by the hotel):
- Located in the west of Beijing at the heart of the financial and technological district and within close proximity to some of China’s most magnificent historical sites, the Shangri-La Hotel, Beijing is only 30 minutes from the Capital Airport, providing an ideal location for both business and leisure travelers. The hotel has a total of 670 well-appointed guestrooms and 7 exceptional restaurants and bars. Well-equipped health club is welcomed by the health conscious and fitness-motivated guests. Shangri-La’s exclusive spa, CHI offers some of the largest and most luxurious private treatment suites to the city. For grand or intimate events, hotels’ two ballrooms and 28 function rooms are perfect choices. ... more less
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- Also Known As:
- Shangri La Hotel Beijing
- Shangri La Beijing