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“Great hotel in Beijing with awesome café lattès and breakfast buffet”

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Swissotel Beijing Hong Kong Macau Center
Ranked #67 of 6,483 Hotels in Beijing
Quebec City, Canada
Level 4 Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel in Beijing with awesome café lattès and breakfast buffet”
Reviewed November 20, 2013

Well, it was my 1st trip to China and my 1st stay in a hotel there, but I really enjoyed the breakfasts. So nice to have such a good café latte in China. A nice way to start off the day. The metro is a hop, skip and a jump from the hotel. (1 minute by foot) Very practical and a good way to get around. The restaurant is nice if you feel like staying in, but the cafeteria, where you have breakfast is excellent for breakfast but very ordinary for dinner. The crew from Swiss Air Lines stays there on their layovers. I met them in the elevator. Anything Swiss, according to me, is clean, organized and generally a good bet. I would stay there again. I didn't have time to check out the spa. Maybe next time.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
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English first
Seattle
1 review
Reviewed November 19, 2013

The location of hotel is easy to go every where, the subway just in front of the hotel. the staff are very friendly, the room is very clean. Only the restaurant in hotel is expensive if I come Beijing will stay this hotel again

  • Stayed November 2013, traveled on business
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Review collected in partnership with Swissotel

Helpful?
Thank Hwa Sue L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelBeijingMgnt, Manager at Swissotel Beijing Hong Kong Macau Center, responded to this review, November 20, 2013
Dear Hwa Sue L,

Thank you very much for taking the time to share your feedback on the recent stay with us. We are delighted that you had enjoyed your stay and appreciate your compliments on the staff service. Look forward to welcoming you back to Swissotel Beijing in the near future.

Best regards,
Jason Wang
Quality Manager
On behalf of Swissotel Beijing Hong Kong Macau Center Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed November 18, 2013

Stayed here for 5 days in August 2012. Great location, near to the subway, shopping, local modern art studios and Hutong of Beijing. Clean room & great service.

Upon our arrival, My girlfriend and I were given a comp upgrade to the Executive King Room. The room came with separate shower and bathtub which was nice. The lounge offered drinks with local Jazz musicians singing. Great hotel to stay, if you are not in town for business. Since it is a bit more on the outskirt.

Make sure to try the breakfast buffet! They offered great selections of food, if you love Dim Sums and fusion breakfast.

Room Tip: Local bank on the property, easy for currency exchange
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DanHubbs2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 5 Contributor
98 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed November 10, 2013

The hotel is fairly well located with easy cab access to the major central sites of Beijing. It is also directly on a subway line and <20 minute walk to the Cotton market. The beds and pillows are good and the rooms spacious, very neat and tidy. Housekeeping is excellent. The gym and pool are superb; they are also very clean. Coffee in the lobby café is far too expensive and therefore worth the walk to Starbucks in the next block. Taxis are always on the standby. The lobby staff, including concierge and business centre are polite and very helpful. WiFi in the room is not free but is available in the lobby. Great hotel overall.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank beachseeker14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelBeijingMgnt, Manager at Swissotel Beijing Hong Kong Macau Center, responded to this review, November 20, 2013
Dear beachseeker14,

Thank you for staying with us at Swissotel Beijing as well as taking the time to express your feedback on your last stay. Those details you had included in the experience shared online are much appreciated. Meanwhile, we are very glad that you had had an enjoyable stay. Look forward to welcoming you back to Swissotel Beijing soonest.

Best regards,
Jason Wang
Quality Manager
On behalf of Swissotel Beijing Hong Kong Macau Center Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
1 review
Reviewed November 7, 2013

Staff doesn't speak english properly. I was struggling at the lounge bar asking for a sandwich. In the end I used Google Translator to communicate with the staff. Location is very convenient but lack of english.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel

Helpful?
Thank Mario O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelBeijingMgnt, Manager at Swissotel Beijing Hong Kong Macau Center, responded to this review, November 20, 2013
Dear Mario O,

Thank you for taking the time to share your experience from the recent stay. We are sorry to learn that we failed to meet your expectation in terms of staff language skill. We are working very hard to address the issue as we understand the importance of communication. That is why I wish to ask that you allow us another chance to demonstrate to you that we can do things right.

Should your busy travel plan brings you back to Beijing in the near future, please do advise me directly at jason.wang@swissotel.com so that I may be able to personally attend to your reservation details, ensuring the highest levels of service during the stay.

I apologize once again and thank you in advance granting us another opportunity. I remain at your disposal should you require any assistance.

Best regards,
Jason Wang
Quality Manager
On behalf of Swissotel Beijing Hong Kong Macau Center Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 6 Contributor
94 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed November 6, 2013

The hotel is well located very close to some great tourist spots like the Tinanamen square and the Palace etc, has reasonably good rooms and great service. The choice of food is good and on the whole quite a good place to stay in particularly if you are on a business visit. It has a few good restaurants around it as well in case you prefer not to eat at one of the Hotel’s restaurants. I for one really liked the Lifang Chinese restaurant which is located next to the over bridge diagonally opposite to the Hotel.

Room Tip: Rooms on a higher floor facing towards the main street rather than the back side will allow you a go...
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SanjaySharma_69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pescara, Italy
Level 5 Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 5, 2013

Was there just one night but had the chance to enjoy my stay at Swissotel. Located in front of Dongsishitiao metro station this is a big building in a good location for business and leisures. The location is great because iit is at just one stop from the Airport Express Station (Dongzhimen metro station) Lobby is very warm and nice. Staff very professional and good english speaking. WiFi is free in lobby. My room was noisy due to the poor window structure; television and iPod dock station were not working at all. Bar is a bit expensive but nice. Suggested for business.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank im-not-a-tourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Swissotel Beijing Hong Kong Macau Center

Property: Swissotel Beijing Hong Kong Macau Center
Address: No.2 Chaoyangmen Beidajie, Beijing 100027, China
Location: China > Beijing > Beijing Workers' Sports Complex
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Best Value Hotel in Beijing
#36 Spa Hotel in Beijing
#47 Family Hotel in Beijing
#60 Luxury Hotel in Beijing
#79 Business Hotel in Beijing
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swissotel Beijing Hong Kong Macau Center 4*
Number of rooms: 430
Official Description (provided by the hotel):
European style and warm Asian hospitality characterize this charming downtown hotel. You will love the personalized service, fine dining created by chefs from all over the world, efficient business support and those extra touches for which Swissôtels are renowned. Truly international staff and clientele, located in the commercial and diplomatic district. ... more   less 
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Also Known As:
Swissotel Beijing Hotel Beijing
Swissotel Hotel Beijing
Beijing Swissotel Hotel

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