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“Nice and good location”

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Swissotel Beijing Hong Kong Macau Center
Ranked #64 of 6,547 Hotels in Beijing
Reviewed November 8, 2012

The roos were good, the reception is very good and very helpful, we stayed for 10 nights we didn't have any problem from any kind, when I had plumbing problem I got the service on 2 AM, very polite staff
Some advices
It's better to exchange your currency with the Chinese currency in the hotel, it's limited exchange but it's fair rate and most of all it's safe, you don't know what you could face on the street
Give the cleaning staff good tips, they are worth it
Breakfast restaurant is not bad, the staff speaks only Chinese, but the restaurant manager can speak little English and they are all very helpful

  • Stayed: December 2011, traveled with friends
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1  Thank Kh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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576 - 582 of 1,396 reviews

Reviewed November 8, 2012

Spent 4 nights at Swissotel Beijing at end of October 2012. Very clean, comfortable an pleasant stay. One of the best features is its location right next to (i.e. within 5 metres) a Line 2 subway station, (Dong Si Shi Tiao). Very handy for travelling around Beijing without needing to brave the traffic. One note of warning, make sure you use "Exit C" when leaving the subway which will bring you out right at the Swissotel front doors. Any other exit will leave you stranded with several very busy roads to cross to get home. I did experience some problems at check-out when a mistake was made which locked up my credit card. Mistakes will always happen and I actually think its the way a hotel (or any organisation) responds which reveals their true merit or otherwise. My experience, where a trainee at reception had made an administrative error, revealed a management team who were very quick to acknowledge and admit their mistake and do everything possible to fix it. I was very impressed.

  • Stayed: October 2012, traveled solo
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2  Thank Malcolm A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2012

The Swissotel lost its grandness about 10 years ago, but for less than $100AUD per night, whose complaining?
The hotel itself is spotless clean, all over... Including the rooms - It looked liked the carpets were the only thing that has been replaced over the years. Service is fantastic and English is widely spoken, huge plus for me! Location is absolutely brilliant - everything to see in Beijing is really spread out and the city is huge, so having a metro station at your doorstep is imperative to ensure your stay is with ease. One stop from the airport express station makes it super easy to get to and from the airport both quickly and for only 27RMB!

Now with the couple of negatives:
1. Wifi is almost nowhere to be found, hotel rooms are not equipped with wifi connectivity.. Only the traditional Ethernet cable for all you laptop people, but us tablet users have been left with no choice but to use the 2 wifi points in the restaurants.. Which being 2012 and the amount of people with tablets or phones with Internet connectivity.. It is soooo slow that I gave up nearly every time... That includes something as basic as sending an iMessage on my iPhone.
2. The surroundings of the hotel have very little choice in terms of breakfast eateries, not even take away options.. So having breakfast at the hotel is the only choice. Breakfast itself is fantastic, many options, both Chinese and Western, but it's expensive. I can handle 68RMB for the French toast or pancakes.. But 48RMB (nearly $8AUD) for instant percolated coffee that was served black with no milk or any sides is in my opinion absolutely ridiculous - this has got to be the most I have ever paid for a cup of coffee in all my travels thought Asia, Europe and the Americas.

In summary, if your after a hotel where the best location, spoken English and a great rate are important for you, then look no further.
If your looking to have a Western breakfast in the hotel and this has not been included in your room rate, be prepared to pay roughly 400RMB (almost 65AUD) for a daily buffet breakfast for two, otherwise sticking to al la carte for at least 20AUD per person to eat each morning, and if Wifi is important to you.. I would look around a little more.

  • Stayed: November 2012, traveled solo
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2  Thank GreatDane22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2012

Thanx to Trip Advisor.. Again I made a good choice..
Hotel / Amenities : Very good hotel.. Excellent amenities.. Good well maintained swimming pool on 3rd level.. Well equipped fitness centre,,
Staff / Service : Very professional and helpful staff.. though language is a concern,,Very few english speaking staff
Location : Very convinently located.. Just above the Subway outlet and the line connects to touristic areas, railways stn, silk market etc.. Airport express interchange station is just a station (3 min) away. Restuarant / Pubs etc are @ walking distance,,, MaanCoffee is also nearby and a must visit..
Its also very reasonably priced..
1st day was a bad experience as I was put up (apologietically) in a smoking room inspite of my request for non smoking room.. But next day I was accomodated in the non smoking rooms..

  • Stayed: October 2012, traveled as a couple
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Thank Wish_Ky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2012

We stayed at the Swissotel Beijing for 6 nights in late October 2012. We (foolishly) caught a cab from the airport to the hotel (~80RMB), not realising that the Swissotel is literally at the top of the escalators of Exit C of Dongsishitiao station (Line 2, dark Blue line). We arrived at around 9am - well before the usual check-in time of noon - but the lovely person at the checkin desk said that she would upgrade us if we could come back in an hour or so. After wandering around the streets for an hour we returned to the desk, and as promised, we were shown to our room (on Level 12).

I have no complaints about our stay at the Swissotel - note though that we really only used the hotel as our "base" for exploring Beijing (we didn't make use of the fitness facilities or any of the restaurants, though we did use the free Wifi, accessible in the lobby). We'd stayed at the Swissotel in Berlin last year and enjoyed our stay so much that we had no reservations in immediately booking into the Swissotel in Beijing - we had no regrets at all! Our room was cleaned well every day, we received x2 complimentary bottles of water in our room each day and the safe in the room was really convenient for us to store our passports, extra cash etc. We would stay there again - such a convenient base to travel around Beijing via subway.

  • Stayed: October 2012, traveled as a couple
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Thank Travels_with_Em
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2012

The hotel was very conveniently located. Just two minutes from the tube station. That is the best thing about it. It is a big and rather bland hotel. Rooms are big but cleaning was not great. My bath was not cleaned properly on at least two evenings. Breakfast is not good value for money. There is a 7-11 small supermarket if you turn right out of the hotel and right again. You can get hot breakfast there.

The mattress is quite hard. It was OK for me but may be a problem if you would like a "sinking into bed" feeling.

Room Tip: Avoid a room by the lift if you don't want to hear the bell during the night
See more room tips
  • Stayed: October 2012, traveled solo
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Thank anna26a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2012

I stayed here for business and found it fine and good value. The location is good. You can walk to a great duck restaurant called da dong which was really good. Also across the road and down some stairs is a great Japanese restaurant. The breakfast here is really good by china standards and the staff are friendly and helpful. It is a short cab ride to the silk rd or hongqiao markets so we didn't bother with the subway, but its right in front of the hotel. The bed is very hard and lumpy, and I like a hard bed! Also the woodwork in the room is worn. It is really hard to open and close the closets. Also the bathroom a bit tired, but overall acceptable for the price. There is a Starbucks out the back door and across the road if you are craving a coffee hit!

  • Stayed: October 2012, traveled on business
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Thank JubesSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Swissotel Beijing Hong Kong Macau Center

Address: No.2 Chaoyangmen Beidajie, Beijing 100027, China
Phone Number:
Location: China > Beijing > Beijing Workers' Sports Complex
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Spa Hotel in Beijing
#47 Family Hotel in Beijing
#56 Luxury Hotel in Beijing
#59 Best Value Hotel in Beijing
#79 Business Hotel in Beijing
Price Range: $83 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Beijing Hong Kong Macau Center 4*
Number of rooms: 430
Official Description (provided by the hotel):
European style and warm Asian hospitality characterize this charming downtown hotel. You will love the personalized service, fine dining created by chefs from all over the world, efficient business support and those extra touches for which Swissôtels are renowned. Truly international staff and clientele, located in the commercial and diplomatic district. ... more   less 
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Also Known As:
Swissotel Beijing Hotel Beijing
Swissotel Hotel Beijing
Beijing Swissotel Hotel

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