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Novotel Beijing Peace
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Reviews (2,627)
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706
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1,156 - 1,161 of 2,627 reviews
Reviewed June 15, 2013

Check in was smooth . However was allotted to the west wing room(impression dropped ) .You need to carry your luggage up a few steps to reach another lift to your room . ( would suggest the hotel to built a ramp in the near future) . The carpet on the entire west wing need an upgrade. The disposable slipper was very dirty after walking for a while on the carpet. The entire west wing have a funny smell too. The television and controller need an upgrade too..
Although i gave a minus for the room , the service staffs made up for it . Very friendly , including the bellboys . Good location to major attractions , that was one of the reason for me to extend my stay with the hotel . Wifi was good too.

  • Stayed: June 2013, traveled solo
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Review collected in partnership with Accorhotels.com
Thank Soontong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pattyp537, Manager at Novotel Beijing Peace, responded to this reviewResponded June 17, 2013

Dear Guest
Thanks for taking time to sharing your comments here.
We apologize for inconvenience design of west wing .
we looking forward for your next visit
Resident manager
Patty

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 14, 2013

Hotel was average but a good base to visit the sights. The bad was uncomfortable but I suppose some might find it comfortable depending on your preference.
It was about a 30 minute walk to Tiananmen square and the forbidden city, we went through the forbidden city then out the back and into jinshang park, if you climb up to the temple you get some really good views of the city. To get back to Tiananmen square you will have to walk around the forbidden city or pay to get back in.
Tiananmen square was busy and we continued down past the square to the shopping street, quite a hike and it was hot so we got the tram back up the street for about £2 each.

Breakfast in the hotel was good with plenty of choice. Staff more than helpful and pleasant.

Room Tip: Our room was fine, not in it that much so no real recommendations.
  • Stayed: May 2013, traveled as a couple
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1  Thank goafishing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pattyp537, Manager at Novotel Beijing Peace, responded to this reviewResponded June 17, 2013

Dear Guest
Thanks for taking time to sharing your comments here.
We apologize for the bed uncomfortable . We do have different matress upon request .
We were glad to read that you appreciate our breakfast and Staff behaviors.
We looking forward for your next visit
Resident Manager
Patty

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2013

We recently stayed at the Novotel Peace in April of 2013. The hotel is located within walking distance to Tianamen Square and Wafujing Street. The area surrounding the hotel is very nice.
People in the hotel were most helpful and the buffet breakfast was out of this world.
We really enjoyed our stay here and would recommend this if you are in the area. We would definitely stay here again.

  • Stayed: April 2013, traveled as a couple
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2  Thank Kings064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pattyp537, Manager at Novotel Beijing Peace, responded to this reviewResponded June 11, 2013

Dear Guest

I would like to thanks you for chosen the Novotel Beijing Peace as your accommodation choice during your recent visit to Beijing and at same time taking the time to sharing your comments with others here.
We were delighted to read that the great location and the people were most helpful were particular satisfy! I will share your satisfaction with our team.
We all look forward to welcoming you again to Novotel Beijing Peace.

Sincerely

Guest Relation Manager

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Reviewed June 6, 2013

Stayed for 4 days late April, very comfortable, clean friendly hotel.Rooms could probably do with a little updating but I have stayed in worse. Very good restaurant for breakfast and dinner. Staff very attentive. Very close to shopping and all attractions. Tours are easy to find, great wall, forbidden city etc.

Room Tip: Would recommend this hotel, very quiet rooms.
  • Stayed: April 2013, traveled as a couple
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1  Thank marye60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pattyp537, Manager at Novotel Beijing Peace, responded to this reviewResponded June 11, 2013

Dear Guest

I would like to tanks you for chosen the Novotel Beijing Peace as your accommodation choice during your recent visit to Beijing and at same time taking the time to sharing your comments with others here.
We were delighted to read that the all comments were particular satisfy! I will share your satisfaction with our team.
We all look forward to welcoming you again to Novotel Beijing Peace.

Sincerely

Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2013

It actually even hurts to sleep in Novotel's bed. The bed is hard as a rock, would be the same as sleeping on the floor. Could not get a good night's sleep as kept waking up with back pain.

I had a room in the "West Wing". For crying out loud, get a ramp so that there is no need to carry luggage up the stairs! Otherwise the room was nice.

If you have long hair, bring your own hairdryer, as the hairdryer in the room is quite ineffective.

Location of the hotel is excellent!

  • Stayed: June 2013, traveled on business
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1  Thank SMK123173
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pattyp537, Resident Manager at Novotel Beijing Peace, responded to this reviewResponded June 4, 2013

Dear Guests
I would like to thanks for taking the time to sharing your comments with us here
Please allow me to express you our sincere apologize for the inconvenience we have caused you.
We do have softer or harder mattress for different option . As well as removable hairdyer upon request . we apologize that the notes not obvious againest the pillow .
We "ll conduct more react training for the staff who handled this complain during your stay .We appreciate if you could let us know more detail .
We all look forward to welcoming you again to Novotel Beijing Peace.hope I could have oppertunity to apologize to you personally in nearly future.
Sincerely
Resident Manager
My email is rm@novotelpeacebj.com)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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