We decided to stay at this hotel, as it was on the direct subway line 1 from the airport, and based on good reviews from TA.
The subway rode from the airport to the hotel at noon was smooth, mild manner behaved crowds. There were few small steps from the metro but overall we could managed them with out luggage. The metro station had several exits, we took a moment to find out the exits gate, but gave up so asked a person looked like an official / security for direction to our hotel, this person looked at our address, then replied in Chinese, we shook our heads, so she point this way. We took her direction went on the escalator ... lo and behold the Chinese, the Beijing capital's streets scene at an enormous intersections in front of us.. yes the hotel was in front of us slightly on the left, we joined the crowed and walked toward our hotel, passed by an excellent bakery adjoined to the hotel.
Check in was fast, efficiently, Chinese style manner which was fine with us.
Our room was fine, we could not work out the a/c so we open the windows which looked out toward the cafe areas, luckily, the weather was mild, otherwise I would hate to think be stuck in a room and at the mercy of the have the a/c!
The bathroom facilities were fine, I noticed that the water was supplied from a hot spring?
The breakfast area was busy, used plates were cleared very quickly by the serving staff. I don't particularly like the breakfast spreads, so much vegetables or green salads for morning are not my things.
We walked to Warfujing night market, it was nice stroll we saw the locals walked their dogs or on push bikes going about their business.
We checked out early for our midnight train to Xi-an, and unexpectedly, we were offer a refund for our unused portion of 281RMB in hotel credit voucher, so we spent at their overpriced shop bought a bottle of wine and snacks on the Z train to Xi-an.
We took taxi to the train station, it was rush ours in Beijing, two bell boys had to stand out side on the roads to flag the taxi for us!!! Took them 15 mins or more until they could lag an available taxi. Thank you.
It was hassle free, overall we found the service staff were attentive, helpful, although slightly rigid manner, but I could see they try their best to help, some of them were clearly struggling with English,
IMO front desk staff at an international hotel chain as the ACCOR must be able to converse at least to an immediately English thus mitigating regrettable misunderstandings with guests
This could only done at management levels at not all staff faults.
In our case at first I thought we have to pay for a penalty rate for checking out early!
Turned out what they tried to explain that they want to refund an unused portion in hotel voucher!
The whole incident took up to half an hour with us refused to sign as did not understanding what it was about, until they found a 3rd person who could explain to us and n the mean time guests were queuing up behind us!
All could be easily avoidance in plain English... hey when you are travelling to Beijing!!!
We stayed 3 nights 6 - 9 May (paid for 4 nights)
- Official Description (provided by the hotel):
- Now offering FREE hi speed Wi-fi for all rooms, restaurants and lobby. Located in the heart of the city Novotel Beijing Xinqiao is a 4+ star hotel ideal for a business trip, holiday or short break in Beijing. Tiananmen Square, the Forbidden City and the Temple of Heaven are just a short walk away and guests enjoy easy access to shopping, major businesses and government buildings. The subway station is directly in front of the hotel offering easy and inexpensive access to all parts of the city.The Novotel Beijing Xinqiao features three restaurants, a lobby bar, health centre, spa, sauna and outdoor tennis court. For business travellers, we offer the convenience of WiFi internet and conference facilities for up to 250 people. ... more less
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- Also Known As:
- Novotel Xinqiao Beijing Hotel Beijing
- Accor Xin Qiao Beijing
- Novotel Beijing
- Beijing Novotel