I found The China Guide through Tripadvisor after a few personal referrals failed to pan out. Whereas other tour guides or companies took days to return my inquiries, Sarah at The China Guide responded immediately. Sarah was always extremely clear and responsive in her communications. I wanted to vary our itinerary from The China Guide's suggested two day Beijing tour and Sarah assured me that it would be no problem. I also booked our airport transfers and the Chaoyang Acrobat Show through Sarah. When I asked about which seats to pick for the show, Sarah gave me an honest answer and we had great seats for less than I was initially prepared to pay.
Our tour guide Erik was also fantastic. He was waiting for us at the airport and made us feel comfortable right away. He is obviously an experienced tour guide and was able to give us the history and background of the sites that we saw as well as give us an idea of life today in Beijing. Erik was always prompt, considerate and thorough and had a great sense of professionalism. He let us direct where we wanted to go and what we wanted to do even though he has seen the monuments of Beijing many times over and might have his own opinions. Erik is also an interesting person, having worked and lived all over China.
All in all, we had a wonderful experience in Beijing and we owe most of it to the outstanding service we received from Sarah and Erik at The China Guide.
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