Staff speaks English and there is a nice café for breakfast, snacks and dinner next to the lobby. Rooms are clean and comfortable although the beds are very (!) hard. We had no problem with hot water. We rented some bikes from the hotel, very nice to bike around Beijing.
The hotel is a bit difficult to find in the Hutongs but if you take the subway to Qianmen take exit C turn left (across the busstation) and walk through the new shopping street. When you pass the H&M turn right and walk in this street (you will see a train ticket office on the corner of the street behind the shopping street) walk straight on and you will see the red sign of the Hyde hotel on the right side. (walking takes max 10 min from the subway)
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