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“Professional and reliable service”

Mark’s Guide & Driver Service
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Mutianyu Wall Flexible Private Tour with English...
Ranked #25 of 440 Tours in Beijing
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Recommended length of visit: More than 3 hours
Owner description: We offer private customized and flexible tours in Beijing and Northern China. With more than 7 years of experience and a team of experienced and reliable drivers and guide, we guarantee you a smooth discovery of China. We focus on your satisfaction and your experience. We offer different options for tours to cater to all budgets. You can choose to start your tour at 3:00am to see the sun rise on The Great wall, go in the afternoon to see the sunset at the Great Wall, discover hidden parts or go camping on the Great Wall. The Great Wall has no secret for us !
Reviewed June 15, 2013

I contacted Mahai to organise a driver to the Jinshanling section of the Great Wall. Although Mahai was already booked he was able to supply his colleague Jay who was also excellent. Whilst contacting Mahai over email his English was very good and responses to my queries were both quick and comprehensive. I requested a specific itinerary involving a hike for 4 hours and drop off and pick up points at different sections of the wall. This was absolutely no problem and Mahai was able to offer additional advise!
On the morning of the trip I got to reception and Jay was waiting ahead of time, and in the car there was plenty of water provided as the weather was hot. Jay could speak some English and was very helpful. Another nice touch was Jay gave me a mobile phone with his number in case I needed to contact him during my hike. On completing the hike Jay was waiting and whisked me back to my hotel. A very smooth and efficient service. I highly recommend Mahai (and Jay) for any tours during your stay in Beijing.

Thank JohnP72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"mutianyu great wall"
in 55 reviews
"via email"
in 40 reviews
"summer palace"
in 65 reviews
"his colleague"
in 13 reviews
"day trip"
in 42 reviews
"driving service"
in 7 reviews
"great trip"
in 32 reviews
"chinese speaking"
in 8 reviews
"hotel lobby"
in 22 reviews
"ming tombs"
in 29 reviews
"buying tickets"
in 12 reviews
"highly recommend this service"
in 7 reviews
"airport pickup"
in 10 reviews
"spoke good english"
in 11 reviews
"hour layover"
in 16 reviews
"short notice"
in 9 reviews
"through tripadvisor"
in 7 reviews

589 - 593 of 736 reviews

Reviewed June 13, 2013

We booked Mark after reading the reviews on Trip Advisor. He responded to e-mails promptly and answered our questions. We booked Mark for our first day in Beijing and another day to take us to The Great Wall at Mutianyu. On the first day he met us (family of 4 ) at our hotel as planned, he took us to The Forbidden City, then we took a bus to The Hutongs. We ate at a local restaurant Mark helped us to choose the food. Then we went on a Rickshaw tour and went up to The Drum Tower in time for the drumming. Mark dropped us back at our hotel.
The day we went to The Great Wall Mark couldn’t make it so he sent another guide. The other guide arrived at 7.30 and we arrived at the wall by 9am. The guide took us up on the cable car, took some family photos then gave us a mobile phone to call him on when we got back to the bottom of the wall via the slideway. We called him and he came and met us, then he drove us back to our hotel.
I would recommend Mark, even when he couldn’t make it he arranged another guide.

Thank Paula H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2013

Mark provided us some services during our stay in Beijing :
- Transfer from airport to hotel and return (half price than proposed by our hotel !!!)
- Transfer from our hotel to Mitanyu (Great Wall)
- English guide for one day
All services were good, driver on time, English guide spoke good English. Marks understood well what we were looking for, answered quickly and provided us good prices. And we did have to pay an deposit !

Thank Sandy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2013

May 19-21, 2013. Mark was outstanding! He always responded to my emails in a timely manner. He was on time and very informative. In addition to pick up and delivery to the airport, Mark took us to Mutianyu, Summer Palace, Forbidden City and Tienanmen Square plus. We also requested (at the last minute) transportation and tickets to the Beijing Opera. He took care of our request without blinking. We asked to eat at non-tourist lunch places. Again, he delivered. He was careful to let us know what to expect when hiking at Mutianyu and when he would retrieve the car. He was also very patient in taking our photos at various spots. Highly recommend!

Thank Fleetcaptain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 7, 2013

Mark helped us to get a driver (and a car) in Beijing. We arrived from Shanghai by train early in the morning and the driver was waiting for us at Beijing South train station. He drove us (safely.. important for the ones who know a bit of China) to the Great Wall and back to Beijing. Good service at a decent price vs. some other competitors who are proposing a car service at a much higher rate per day... be aware and do not get ripped off by (apparent) attracting proposal of unique experience where the 'unique' stands only for emptying your wallet.

Thank Hardyshanghai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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