I contacted Mahai to organise a driver to the Jinshanling section of the Great Wall. Although Mahai was already booked he was able to supply his colleague Jay who was also excellent. Whilst contacting Mahai over email his English was very good and responses to my queries were both quick and comprehensive. I requested a specific itinerary involving a hike for 4 hours and drop off and pick up points at different sections of the wall. This was absolutely no problem and Mahai was able to offer additional advise!
On the morning of the trip I got to reception and Jay was waiting ahead of time, and in the car there was plenty of water provided as the weather was hot. Jay could speak some English and was very helpful. Another nice touch was Jay gave me a mobile phone with his number in case I needed to contact him during my hike. On completing the hike Jay was waiting and whisked me back to my hotel. A very smooth and efficient service. I highly recommend Mahai (and Jay) for any tours during your stay in Beijing.
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