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“Stunning service, great food and entertainment”

BeiJing Haidilao Hot Pot (Wangfujing)
Ranked #28 of 13,019 Restaurants in Beijing
Certificate of Excellence
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Restaurant details
Dining options: Late Night, Reservations
Neighborhood: Tian'anmen / Wangfujing
Reviewed April 25, 2017

Selected with the help of our guide, we would never have thought of eating here even if we could have found it. Very grateful that we dined here!

If you don't know what a hot pot is, think fondue Chinese style. You cook your own food with the help and encouragement of your waiter/waitress. Chose the type of "broth" that you want to cook your food in (we had a split pot with half mild the other spicy) then let the fun begin.

They provide aprons (very necessary) and covers for the seats and even my backpack on the chair. Once you have chosen your meat and vegetables also consider noodles and watch the "noodle dance" as the noodles are prepared at the table. Great fun especially for children.

It is more than just a meal, it is a social event supported by the staff. If you have to wait to get a table you will be seated in a waiting area with free tea, snacks and games to play whilst you wait. If you need help choosing from the menu (and you do not have a guide) and English speaking member of staff will be found to help you.

The prices are very reasonable, but the surprise is the service level. Outside central Beijing you can often feel that staff have no interest at all to the point of being rude. Here the staff ethos is excellent thanks to good management. When I asked the waitress (via our guide) if she would accept a tip, she said that she was only doing her job!

Fruit supplied to counter the fiery elements that we selected free of charge. Very well satisfied and a great evening out. Congratulations to the staff and their management.

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2  Thank Prestwood_Paul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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81 - 85 of 603 reviews

Reviewed April 24, 2017

I personally love hotpot. The service was amazing. Especially when I struggled with the noodles.
We went at lunch at about 11am and there was no line at all.

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Thank Louisa X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2017 via mobile

This was our first hot pot experience and it was fun. We arrived at 7pm on a Tuesday night and were told it would be a 20 minute wait, but it was actually only 5 minutes.

The staffs' English is poor, but they were still able to take charge and show us what we had to do. Be careful of the spicy broth. We asked for very mild chilli but our mouths were burning!

The food is of high quality and fresh. We had lamb, Wagu beef, mushrooms and spinach.

I think this would be a great meal in the depths of winter but found it too much heat for a very warm Spring night.

Total cost of the meal for 2 people was 300 RMB, including 2 beers. If you're in a larger group (4+), this would be a really fun way to share food and a unique Chinese experience.

Thank trumpy71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2017

Excellent service, excellent value for money. That's why the queues are so long.

Something all restaurants should learn from. Even though they are very busy, the staff, your wait staff are there when you need them.

Amazing service and great tasting food. Get there early.

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1  Thank HKeater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2017

This was one of our favorite places of our whole trip! It was a unique experience to go to a hot pot restaurant. My parents were born in China but I had never been to one in the States. My Chinese isn't great, but some of the servers spoke enough English to walk us through the process. You order a type of broth, you then order meats/vegetables to into the broth. There is then a self-serve bar, where there are a plethora of condiments/sauces to dip your food into. There are also vegetables/melons to eat as well from the self-serve bar. We ate very well (ordered beef, chinese cabbage and fish) and couldn't believe the value! My only minor complaint is that it was a little hot inside. However, the decor was modern and everything was pristine in terms of cleanliness. Even my 9 year old loved it!

1  Thank jennifer l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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