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“Always excellent service” 5 of 5 stars
Review of BeiJing Haidilao Hot Pot (Wangfujing)

BeiJing Haidilao Hot Pot (Wangfujing)
8/F, In 88 Shopping Mall, No.88 Wangfujing Main Street, Dongcheng District, Beijing, China (Tian'anmen / Wangfujing)
010-57620153
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Name/address in local language
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Ranked #3 of 10,600 Restaurants in Beijing
Certificate of Excellence
Cuisines: Chinese, Asian
More restaurant details
Restaurant details
Good for: Local cuisine, Families with children, Large groups
Dining options: Dinner, Lunch, Late Night, Free Wifi, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Neighborhood: Tian'anmen / Wangfujing
Sherbrooke, Canada
Level Contributor
747 reviews
188 restaurant reviews
common_n_restaurant_reviews_1bd8 438 helpful votes
“Always excellent service”
5 of 5 stars Reviewed June 22, 2013

Excellent service means paying attention to details. Grom the small zip-lock bag to protect cell phones, to bibs to raincoat when departing during rain, it is no wonder that this chain is always ranked number one for service.
Otherwise, hotpot is hotpot. They have a good selection of sauces, everything is fresh and arrives quickly.
We were lucky that despite being a Saturday we did not have to wait as we arrived early for dinner (and had reserved). Being on Wangfujing, it is a convenient location for tourists.

  • Visited June 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Atmosphere
    • 5 of 5 stars
      Service
    • 4 of 5 stars
      Food
Helpful?
1 Thank JPDeM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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294 reviews from our community

Visitor rating
    185
    94
    13
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Dunedin, New Zealand
1 review
“Highly recommended hot pot experience”
5 of 5 stars Reviewed June 19, 2013

This is an excellent dining experience in an easy to find location (8th floor of Intime Lottery mall, cnr Wangfujing St)
I was looking for a spicy, authentic hot pot experience and this restaurant exceeded all my expectations.
Hot pot menu options were diverse and just the right level of challenging vs safe for what I was after (I don't eat red meat).
You can order / watch other diners have their noodles being hand-pulled table side. Impressive to watch!

I would definitely recommend Haidilao to other lovers of spicy food with a hankering for hot pot. Excellent value for money!

Great for a medium to large group, unless you're travelling solo and are hungry!

I would note - if it says it's spicy on the menu be prepared for spicy! (And I've got a pretty high tolerance for spicy food!)

Staff were very helpful and spoke a good level of English.

  • Visited June 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Atmosphere
    • 4 of 5 stars
      Service
    • 5 of 5 stars
      Food
Helpful?
Thank redstaron88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
34 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Good fun”
4 of 5 stars Reviewed June 3, 2013

Directions: this restaurant is on the 8F of the Intimate Lotte building. This is the department store (currently with scaffolding) beyond the apple store and next to the church in the Wangfujing district. Best way to reach it is via the lifts.

Chinese hotpot is a bit like a meat/fish fondue. You choose one or two broths (we had one mild and one spicy) and then choose your meat/fish etc to put in it. I strongly recommend the hand pulled pasta - both for the spectacle (watch them make it before our eyes) and the taste.

The food itself is fine. As it is simply raw ingredients in a broth, it is not going to overwhelm your taste buds...that is not the point of this place. It is a fun, pleasurable experience. Trying new flavours and sauces, rescuing your meat fro the broth and enjoying yourself.

The service was exceptional. We did not really know what we were doing and they patiently guided us through it, despite having limited english. We did go in the middle of the afternoon when it ws empty, so can not comment what it would be like when busy.

Highly recommended.

  • Visited June 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Atmosphere
    • 5 of 5 stars
      Service
    • 3 of 5 stars
      Food
Helpful?
2 Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Hague, The Netherlands
Level Contributor
71 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Great price/quality”
4 of 5 stars Reviewed May 17, 2013

When we arrived we had 86 customers ahead of us. However, we got a waiting table and a deck of cards. In the end, we only had to wait for 15 minutes before we were seated. Little in the way of speaking English but the menu has pictures. We went for a mixed pot with mushroom broth (delicious) and spicy broth (don't let the reference to fish heads put you off). Staff were very helpful in curing our hotpot ignorance. Noodle show was fun to watch. The check puts a smile on your face - maybe not cheap for Chinese standards, but I can't eat well for this price at home very good value for money.

Visited April 2013
Helpful?
Thank Bram B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
Level Contributor
27 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Really fun!”
5 of 5 stars Reviewed April 10, 2013

We loved this restaurant. The snacks while you wait are great and as non-chinese speakers.....they treated us kindly. We found many places just dismissed us b/c they knew we didn't know Chinese and they did not want to bother with us. Not this place. They tried so hard and were very friendly. We really enjoyed the meal and the atmosphere here is fantastic! The kids loved the noodle making guy who was tossing the dough and spinning it around kung fu style! Give this place a try, prepare to wait, but, enjoy the snacks while you are waiting. It's worth it!

  • Visited April 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Atmosphere
    • 5 of 5 stars
      Service
    • 4 of 5 stars
      Food
Helpful?
Thank JKCDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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