I was in Beijing for work, and it was my first time to China. I booked a hotel closest to my office, so it was not right in the city center. I have stayed in a fair amount of hotels both for business and pleasure, and I can without hestitation say that this hotel offered the best customer service I've ever experienced. I stayed in the Club Lounge, which although was a higher room rate, actually worked out to be very reasonable since I ate dinner there every evening, enjoyed a coffee or a soda in the afternoon, etc. The customer service led by Stephanie Yang and her team in the Club Lounge was exemplary. But everywhere in the hotel the service was good. I was very sad to leave the hotel to move on to my next city. I would come back to Beijing just to stay at this hotel, and I will definitely lean towards Sheraton hotels more in the future as a result of this experience!
My room was fantastic, lobby is very nice, and they have a ton of restaurants in the hotel.
- Official Description (provided by the hotel):
- The Sheraton Beijing Dongcheng Hotel is conveniently located on Beijing’s north Third Ring Road, in the heart of the city’s transportation network. Just 20 minutes from Beijing Capital International Airport (PEK), we have easy access to major attractions such as the Olympic Stadium, Tiananmen Square, Financial Street, the Forbidden City, and the Great Wall.Our 441 contemporary guest rooms and suites range from 43 to 240 square meters. In addition to the celebrated “ahhh” of the plush Sheraton Sweet Sleeper™ Bed, you’ll also enjoy a 42” LCD Flat Screen Television, High Speed Internet Access, and a separate bath and shower.During your stay, share a meal in one of our four restaurants—featuring Chinese, Japanese, Italian, and all-day dining—or get a refreshing drink in our Lobby Lounge. Relax with a massage at the Shine Spa for Sheraton, take a dip in our indoor heated swimming pool, or work out in our modern fitness center. And you can easily stay connected to home and the office with wired and wireless High Speed Internet Access in your guest room, the business center, or meeting rooms.Let us bring your vision of a grand meeting or lively social event to life in our 13 functions spaces, totaling more than 2,400 square meters. State-of-the-art audiovisual facilities are available, as are experienced event and catering specialists. ... more less
- Reservation Options:
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