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“Gorgeous hotel!”

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Sheraton Grand Beijing Dongcheng Hotel
Ranked #27 of 6,565 Hotels in Beijing
Certificate of Excellence
Reviewed November 20, 2012

We were on a tour of China with a group. We stayed at several different hotels. This was by far the very best! Very nice rooms and super breakfast buffet with both Chinese and Western food. Just about anything you could want was on the buffet from delicious smoked salmon & sushi to omelets made to order, wonderful selection of fruit, pastries of all sorts, etc, etc. I could go on all day . Good location too. Stay here if you visit Beijing!

Room Tip: Ask to be sure you don't get on a smoking floor unless you are a smoker!
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  • Stayed: October 2012, traveled with friends
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1  Thank magnoliagem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton Dongch... B, Hotel Management Team at Sheraton Grand Beijing Dongcheng Hotel, responded to this reviewResponded November 22, 2012

Dear reviewer,
We are delighted to know you had a wonderful experience at Sheraton Beijing Dongcheng Hotel and your satisfaction is the biggest recognition for our associates.
We all look forward to your return so that we can create another memorable experience with you.

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288 - 294 of 555 reviews

Reviewed November 19, 2012

Very impressed with this first stop in China. Accomodations, meeting space, catered food, all well above average. Buffet breakfast was fantastic, too. Rooms are great but tub too small (my only compliant) for average size person. Great beds, nice park adjacent for early walk/run, Starbuck next door, street vendors around park. Well done here!

  • Stayed: September 2012, traveled on business
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1  Thank butlrdidit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton Dongch... B, Hotel Management Team at Sheraton Grand Beijing Dongcheng Hotel, responded to this reviewResponded November 22, 2012

Dear reviewer,
Thank you for taking your valuable time to write a note of compliments for our Hotel. It is our commitment to provide the best accommodation experience to our guest and we are very pleased to learn that you had an enjoyable stay with us.
We sincerely look forward to welcoming you again in the near future.

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Reviewed November 17, 2012

We stayed here as part of a tour. The hotel was great. It is located well, has large rooms, fantastic breakfast buffet with at least 9 stations (Western and Chinese food), check-in and check-out flawless. This is an outstanding hotel. We all wanted to stay just for the breakfast

  • Stayed: November 2012, traveled with friends
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1  Thank wiself
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ross G, Hotel Manager at Sheraton Grand Beijing Dongcheng Hotel, responded to this reviewResponded November 19, 2012

Dear Reviewer, Thank you for sharing your pleasant experiences and recommendation with us and others on Trip Advisor.
We are happy to hear that our hotel facilities and services added to your comfort. It is further delightful to hear that the breakfast buffet at our signature restaurant Feast left you with good impressions.
Thank you again and we would look forward to welcoming you back soon.

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Reviewed November 12, 2012

Very nice location, close to Olympic village and airport, short taxi to Gui Jie and Tiananmen Square. Staff very friendly and informative, was able to answer all of my dumb tourist questions with professionalism and enthusiasm. Will definitely return in the future.

  • Stayed: October 2012, traveled solo
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1  Thank Austin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ross G, Hotel Manager at Sheraton Grand Beijing Dongcheng Hotel, responded to this reviewResponded November 15, 2012

Dear Reviewer, Thank you for your kind comments and we are delighted that you had a great stay at our hotel. Your positive feedback will further encourage us to continue to improve our service levels. Thank you again for sharing and our hotel team look forward to being of service to you again in the future should your travels bring you back to Beijing. Be Well!

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Reviewed November 12, 2012

Good location (30 mins from the airport), excellent rooms which are large and very well appointed. The restaurant serving Chinese food was exceptionally good and the buffet restaurant has a truly complete selection of food of a high quality and presentation.
Staff are efficient if not warm and friendly but that is normal in China.

  • Stayed: November 2012, traveled on business
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1  Thank royvocking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ross G, Hotel Manager at Sheraton Grand Beijing Dongcheng Hotel, responded to this reviewResponded November 15, 2012

Dear reviewer, thank you for sharing your experience on your stay with us at Sheraton Beijing Dongcheng Hotel.
We are delighted to hear that you enjoyed our facilities and services.
Your kind words have been passed along to our associates as a great reminder of the quality of service we aim to provide to our guests everyday.
Thank you again for choosing The Sheraton Beijing Dongcheng Hotel and we look forward to welcoming you back in the near future.

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Reviewed November 7, 2012

This is my second visit to this hotel. It was a year ago that I was here when it was brand new. Seems like more people have found this gem - there seem to be many more people here. Rooms are still very quiet and bed is comfortable. Front desk and help are great. Breakfast is a wonderful buffet. I highly recommend it. Taxi drivers may have trouble finding it - I had the phone number and indicted to call and see where the hotel is located - this worked great!

  • Stayed: November 2012, traveled on business
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1  Thank ryanpeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ross G, Hotel Manager at Sheraton Grand Beijing Dongcheng Hotel, responded to this reviewResponded November 13, 2012

Dear reviewer,
Thank you for choosing our hotel again this year and also for sharing your pleasant experience at Sheraton Beijing Dongcheng Hotel. We are glad to hear that you had a wonderful stay and enjoyed your breakfast experience at our venues.
We look forward to welcoming you back in the near future and once again, thank you for your kind words of appreciation.

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Reviewed November 6, 2012

I like Sheraton Beijing Dongcheng Hotel. It has very similar design as at Sheraton Shanghai Hongkou Hotel. From our room, I can see the bird nest in distance with a great view. The room is clean, large, and beautiful. The bed is very comfortable. It was our last night of the China trip. We just wanted a good sleep in a familiar environment before a long flight home. The hotel is on the north third ring road, and it can be convenience to drive to anywhere. However, it may not be easy to get a taxi in Beijing so please take extra time to wait for taxi. Unless you are young and healthy, I do not recommend metro or other public transportation in Beijing because it is too crowded. This hotel just opened one year ago. I think they need more training for their staffs. I had a problem with lost passport in China so I need to pick up a new vise on my replaced passport from Entry/Exit Department before my departure from China. I know that the Entry/Exit Department requires temporary resident certificate from my previous visit. When I checked in the hotel, I had requested it, but I was told to get it when I check out. When I check out, the staff told me that she did not know how to do it and asked me to wait for other staff. The second staff disappeared for 15-20 minute after she talked with me. I did not have time to wait longer so I decided to leave without the certificate to try my luck instead to be late for my departure. The Front Office Manager Cindy Xing came out and told me that I should require it when I checked in. I told her that I did, but I was told to get it when I checked out. Therefore, she asked staff to quickly get the certificate for me. Regardless the problem, I still like Sheraton Beijing Dongcheng Hotel. I think, with training and time, their staffs will be more familiar with their business. I will stay in this hotel again if I go to Beijing.

  • Stayed: October 2012, traveled as a couple
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Thank Jenny201110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ross G, Hotel Manager at Sheraton Grand Beijing Dongcheng Hotel, responded to this reviewResponded November 13, 2012

Dear reviewer,
Thank you for taking the time to share your experience at Sheraton Beijing Dongcheng Hotel with us on Trip Advisor.
It is great to hear that our services and facilities to your comfort and left you with good impressions.
At the same time we regret to hear that your passport issue was inconsistent and certainly our Front desk team will benefit from your comments and focus on these areas for further improvement.
Thank you again for sharing your comments. We look forward to welcoming you back soon.
Stay well,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Grand Beijing Dongcheng Hotel

Address: Southeast of Anzhen Bridge, 36 North Third Ring Road East,Dongcheng District, Beijing 100013, China
Phone Number:
Location: China > Beijing > Anzhen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 6,565 Hotels in Beijing
Price Range: $144 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Beijing Dongcheng Hotel 5*
Number of rooms: 441
Official Description (provided by the hotel):
The Sheraton Beijing Dongcheng Hotel is conveniently located on Beijing’s north Third Ring Road, in the heart of the city’s transportation network. Just 20 minutes from Beijing Capital International Airport (PEK), we have easy access to major attractions such as the Olympic Stadium, Tiananmen Square, Financial Street, the Forbidden City, and the Great Wall.Our 441 contemporary guest rooms and suites range from 43 to 240 square meters. In addition to the celebrated “ahhh” of the plush Sheraton Sweet Sleeper™ Bed, you’ll also enjoy a 42” LCD Flat Screen Television, High Speed Internet Access, and a separate bath and shower.During your stay, share a meal in one of our four restaurants—featuring Chinese, Japanese, Italian, and all-day dining—or get a refreshing drink in our Lobby Lounge. Relax with a massage at the Shine Spa for Sheraton, take a dip in our indoor heated swimming pool, or work out in our modern fitness center. And you can easily stay connected to home and the office with wired and wireless High Speed Internet Access in your guest room, the business center, or meeting rooms.Let us bring your vision of a grand meeting or lively social event to life in our 13 functions spaces, totaling more than 2,400 square meters. State-of-the-art audiovisual facilities are available, as are experienced event and catering specialists. ... more   less 
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