The only reason I gave this hotel one out of 5 is because of its proximity to the airport! We stayed here for 2 nights simply because we arrived late, were doing a tour the following day and leaving early the following morning.
I paid for our stay in full on booking on booking.com, however when we went to check into the hotel I was told this was only a deposit and that the balance was owing. I advised the guy on reception that I had actually paid for our stay in full and showed him the email confirmation from booking.com, he disputed it and argued that the balance was owning. I again advised that our stay was paid in full and I wouldnt be paying any further monies, I could forward the email confirmation if necessary. He then seemed to back off and handed us our room key!
We went to our room & dropped off our luggage and ventured to the restaurant for something to eat. What a mistake, we ordered a curry & pizza. The curry arrived within 10 minutes, the pizza however didnt arrive for another 50 minutes, and it was terrible. But we were tired and hungry so we ate, paid & left!.
The breakfast buffet is quiet nice however when we returned from our tour, we said we'd chance the restaurant again, another mistake! This time we ordered pasta and a sandwich. The pasta arrived fairly prompt however when the sandwich hadn't arrived 35 inutes later we decided to leave. Four other people in the restaurant were also having the same problem however they seemed to be waiting 2 & half hours for their order!
We spoke with waitress and told her we were not happy and were not paying for the food. We took the receipt to the duty manager and explained the situation and we advised we were not prepared to pay for the food given the complete lack of service. To be fair to the duty manager she didnt argue the point and advised she would speak with the restaurant manager the following day.
The only thing this hotel has going for it is its close proximity to the airport, however be advised the flight path goes over this hotel!!!
- Official Description (provided by the hotel):
- The hotel is one of the best value-added business hotels near the Beijing Capital Airport and the New Exhibition Center. The complimentary Wi-Fi covers all public areas and guest rooms, while the self-service business center provides all kinds of services to meet today’s business-traveler’s needs . ... more less
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- Also Known As:
- Days Hotel Beijing New Exhibition Beijing