We stayed five nights here. Never again. We payed day-by-day, except they didn't give us a receipt on our 2nd day and sure enough on the third day they demanded that we pay them again because their records didn't show a payment. This argument went on for 3 days until we left. We didn't have a receipt to prove we were right but we had other evidence, which they ignored. We wasted hours trying to sort this out and basically being called liars. At no point did the manager make an appearance to sort it out and the staff we did talk to said they couldn't do anything for us. In the end we paid them more money to make the problem disappear because it wasn't worth the stress.
On top of all that, they gave us a twin room even though we'd booked a double. The bathroom tiles were literally falling off the walls. The air-conditioner dripped water on me all night. The location the had marked on their Hostelworld profile showed them in a completely different part of the city. No taxi drivers we tried knew where it was and they couldn't give clear directions to any of the three people we had phone them. It took us six hours to find the place. No, the staff don't speak particularly good english - not enough to sort out a problem when (not if) you have one.
The cleaners don't knock - one unlocked the door and came in while my wife was dressing. While my wife was grabbing for a towel the cleaner simply smiled and carried on emptying bins, etc, completely oblivious to the obvious problem.
There are other hostels in the area - save yourself the trouble, pay a few more dollars and go elsewhere. You really do get what you pay for here.
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