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Reviews (1,392)
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All reviewsshijia hutongforbidden cityboutique hoteloverlooking the courtyardquiet hutongno elevatortea ceremonytraditional stylehutong areadengshikou subway stationbusy cityour room was spaciouschinese dishesloved this hotelwonderful hotelwestern optionscommon areas
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Reviewed November 1, 2016

We stayed at the Red Wall Garden for 3 nights and loved it!. The staff at reception were very helpful and went out of their way to assist us, especially Tickle who helped us with a problem we had while staying there. The room we had was clean, nicely decorated and spacious and there were also lots of places within the hotel to socialise with travel companions or have some quiet time reading a book etc.
A great place to stay if you are looking to get away from the big high rise hotels and stay in a low rise traditonal Chinese hotel in the Hutong district.

  • Stayed: October 2016, traveled as a couple
    • Value
    • Rooms
    • Service
Thank VelvetCannon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedWallGarden, General Manager at Red Wall Garden Hotel, responded to this reviewResponded November 3, 2016

Dear VelvetCannon

Thank you so very kindly for your thoughtful review and be sure all the staff have been made aware of your comments too.

I am so pleased to note that you were able to identify some of the touches we put in place and also your comments regarding the overall ambiance of the Hotel. We are by all accounts a Traditional Chinese Hotel and we strive to ensure that both our Western and Asian guests can feel comfortable here and ultimately call this their home away from home. I am very proud that we seem to have achieved just that.

Our location within a Traditional Chinese Hutong makes for an even more authentic experience. We are very fortunate that we are only a stones throw away from the thriving metropolis of Central Beijing yet neatly placed in a totally tranquil environment.

Once again I truly thank you for your amazing review and we all look forward to welcoming you back again very soon.

Kind Regards

Gavin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2016

Loved the ambiance, beauty and service at Red Wall Garden. Great location and convenient to everything. Staff was terrific, our room was spacious and comfortable. We loved the food as well. It was a pleasure to come back to our room at the end of the day. The courtyard is incredibly beautiful. Would definitely stay there again.

Room Tip: All the rooms seemed great.
  • Stayed: October 2016, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank KathyCL_STL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedWallGarden, General Manager at Red Wall Garden Hotel, responded to this reviewResponded November 3, 2016

Dear KathyCL_STL

Thank you so very kindly for your thoughtful review and be sure all the staff have been made aware of your comments too.

I am so pleased to note that you were able to identify some of the touches we put in place and also your comments regarding the overall ambiance of the Hotel. We are by all accounts a Traditional Chinese Hotel and we strive to ensure that both our Western and Asian guests can feel comfortable here and ultimately call this their home away from home. I am very proud that we seem to have achieved just that.

Our location within a Traditional Chinese Hutong makes for an even more authentic experience. We are very fortunate that we are only a stones throw away from the thriving metropolis of Central Beijing yet neatly placed in a totally tranquil environment.

Once again I truly thank you for your amazing review and we all look forward to welcoming you back again very soon.

Kind Regards

Gavin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2016

This is an amazing Chinese Hotel. Built in a courtyard fashion in Shijia Hutong – Chinese tourists come and visit you. You are a few minutes walk from Dengshikou Tube station. Travel by tube – it’s the easiest and cheapest way to get around. There is a traffic police station just 1 minutes walk away from the hotel. The whole area is safe, delightful in its old Chinese structures and feels very much like a community.
The restaurant in the hotel is superb. Chinese and westerners come and visit it. It’s not expensive and has a good mixture of Chinese & western food. The service is super.
I cannot speak highly enough of the reception staff. They went out of their way to help in so many ways. Suggesting restaurants, helping with us organising a tour to the great wall (let them negotiate with the tour company), and organising our trips to and from the Airport. If, like us, it’s a long haul flight to Beijing Airport, and you’re unfamiliar with the language etc let them pick you up from the airport for 300RMB. No hassle.
The hotel itself is beautiful inside, with wooden staircase. They leave out writing for you to try, and have various cultural items and events. We were too busy and missed them, but they’re there if you want them.
One downside is that there’s no lift. We were on the top (4th floor) so it’s a bit of a walk when you’ve been out walking all day. However, very quiet at night.
I cannot recommend the hotel highly enough.

  • Stayed: October 2016, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank David794893
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedWallGarden, General Manager at Red Wall Garden Hotel, responded to this reviewResponded November 3, 2016

Dear David794893

Thank you for your very kind and thoughtful feedback on the Hotel and surrounds. I am pleased to note an overall enjoyable stay here at The Red Wall Garden Hotel and in particular your amazing comments about our very dedicated team of staff.

Chinese Culture is always at the heart of what we deliver in relation to service and overall ambiance. The Red Wall Garden Hotel is often referred to by our guests as their "Home Away From Home" and a "Tranquil Oasis". The newly restyled Courtyard Bistro lends itself perfectly as a place to unwind after a long day of sightseeing and I am pleased you were able to enjoy all the facilities and touches we offer at the hotel.

Once again I Thank You for your feedback which I can assure you has been shared with the entire team.

I look forward to your return and to personally welcoming you back to The Red Wall Garden Hotel family.

Kind Regards

Gavin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2016

This property was exactly what you read and see in the write-up and pictures. It's not a 5* but it does not claim to be. It's an old established boutique hotel having traditional Chinese style rooms and furniture.
It's comfortable, the rooms and bedding were always clean and tidy.
The breakfasts were great, serving both freshly made traditional Chinese and western buffet style breakfasts where you could eat and mix as you liked.
Their restaurant was always busy in the evenings with both guests and local residents alike, serving beautifully prepared and tasty traditional Chinese fair with a 'specials board' changed daily Their menu also having some western style dishes (but we never tried any).
All of their staff were extremely friendly and helpful and while English is not their 1st language their front facing staff had it mastered.
We were lucky enough to witness a local Chinese wedding within their courtyard, which they cleared to make room for the wedding party. We had been pre-warned by the hotel that their courtyard would not the available to the guests during the function held during morning/afternoon for their normal luncheon or afternoon Tea.
The hotel location could not be more central to all what Beijing has to offer and the Dengshikou subway station (Line 5) is a short Stoll away, which we used extensively. The hotel provided us with two pre-loaded 'Yikatong' fare credit cards. You top up and hand back at the end of your stay. The subway network serves the urban and suburban districts of Beijing municipality and current has 18 x lines with 334 x stations. The stations all have English names and with a route map in your hand it's simply to use.
You will not find an alternative hotel for this central location and best value anywhere in our opinion.
If you are looking for the glitzy 5*+ hotel with a recognized brand name and their many around Beijing, then you should book it.

Room Tip: We had a 2nd floor room over looking their Courtyard, which was great although it did not have a balcony as other rooms did.
  • Stayed: September 2016, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank frank w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedWallGarden, General Manager at Red Wall Garden Hotel, responded to this reviewResponded November 3, 2016

Dear frank w

Thank you for your very kind and thoughtful feedback on the Hotel and surrounds. I am pleased to note an overall enjoyable stay here at The Red Wall Garden Hotel and in particular your amazing comments about our very dedicated team of staff.

Chinese Culture is always at the heart of what we deliver in relation to service and overall ambiance. The Red Wall Garden Hotel is often referred to by our guests as their "Home Away From Home" and a "Tranquil Oasis". The newly restyled Courtyard Bistro lends itself perfectly as a place to unwind after a long day of sightseeing and I am pleased you were able to enjoy all the facilities and touches we offer at the hotel.

Once again I Thank You for your feedback which I can assure you has been shared with the entire team.

I look forward to your return and to personally welcoming you back to The Red Wall Garden Hotel family.

Kind Regards

Gavin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 27, 2016 via mobile

The location is convienient to a ton of tourist activities. The atmosphere is great, a nice bar area and restaurant to hang out after a long day of sight seeing. The staff is super helpful. They organized a trip to and from the Great Wall and helped us many times with taxis. The rooms was clean and comfortable. I highly recommend this place!

Stayed: October 2016, traveled as a couple
1  Thank mfbales87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedWallGarden, General Manager at Red Wall Garden Hotel, responded to this reviewResponded October 27, 2016

Dear mfbales87

We are all so very proud of this magnificent hotel and it is feedback such as yours that makes us understand if we are on track to exceeding our guests expectations and I am very proud to note that we did just that. Please be assured that your wonderful feedback regarding the Service and Staff has already been shared with the entire team.

Once again I truly Thank You for your kind and thoughtful review and we would all look forward to welcoming you back at any time in the future.

Warm Regards

Gavin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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