My husband and I recently stayed for 5 nights at this hotel in early October 2013. I can highly recommend the hotel, and would stay there again.
We were visiting Beijing on holiday as part of an independent tour of China to celebrate my husband's 40th birthday.
Arriving in Beijing at 11pm, after a long flight, which included a stop over in Shanghai from Sydney, it was an absolute pleasure to have the hotel's driver waiting for us with a sign at the arrival gate. He helped me with my luggage and whisked us away in no time in a luxuriously appointed 7 seat van. We were even offered a bottle of water for the journey.
The hotel is located in a safe, narrow, clean and quiet hutong, in a central location. It is a short walk away from restaurants and shops, and the subway - which I would highly recommend English-speaking tourists use, as it is extremely clean and efficient and the sign-posting is all in English.
We stayed in two different rooms during our stay - as I had extended our stay at the last minute, and the room we were in for the first four nights was not available on the last night. The first room we stayed in was on the second floor, with a window facing the courtyard, and a door opening to a balcony.
When we arrived, we were shown to our room by the male receptionist and a porter - both of whom took our bags upstairs for us. There was a hand-written note of welcome, together with some local snacks to try. The room was beautifully decorated, with a gorgeous wooden wardrobe, lovely curtains, a coffee table and two one-seater sofa chairs. The king size bed was extremely comfortable. There was a large flat-screen TV. The room was not very big, but perfectly comfortable for two people.
The bathroom was also nicely decorated, and fitted out. My only complaint with the room was that after a day or so, there was a funny smell coming from the bathroom. We told the receptionist about this in the morning, and the smell was removed from the room by the time we returned to the room in the evening. It did come back a bit a day or so later, but was removed again - probably something to do with the plumbing.
The second room we stayed in was a loft-style two floor room on the ground floor. It had a day-bed and bathroom on the ground level with a large flat screen TV. This space was quite large, and the bathroom was large with a big shower. (Double the size of the bathroom in the first room). The king-size bed was on the upper level, with a balcony and another TV. This was a lovely room, with a very comfortable bed.
All the rooms face into the central courtyard. Both rooms we stayed in had double windows (two layers of glass), plus shutters. It was quiet at night and we were not aware of any noise outside. I imagine that if there is a function occurring in the central courtyard, or lots of people sitting outside to eat, then the noise may affect the rooms - but I think the staff are well aware of this, and are careful not to schedule events in the courtyard at inconvenient hours.
The breakfast included in our tariff was very nice. It had excellent options for those with Western tastes - including muesli and cereals, yoghurt, breads, pastries, fresh fruit, juices and tea and coffee as well as hot options like eggs, sausages etc. - I had a freshly made omelette every morning. It also had really nice options for a Chinese and Asian-style breakfast - which was totally foreign to us, but which we tried and enjoyed anyway - we were staying in Beijing after all!
We also ate one late dinner in the restaurant - which was very tasty. We also appreciated the service in the restaurant, the staff were extremely obliging and friendly. We were greeted with a smile at every meal. On one of the days, a female waitress offered to provide us with plastic containers to take away with us, so that we could make sandwiches from the breakfast buffet to take with us on our day hike to the Great Wall. We thought this was really great service, especially considering she could have charged us for making us sandwiches to take along, but wanted to save us the expense.
It is this kind of experience that has led me to recommend this hotel so highly - it is what sets it apart from other large hotels - here you feel like you are getting personal attention and excellent service from staff who care. Another example of this is when the receptionist volunteered to provide us with the hotel mobile phone to take with us when we went out at night to see a show - as I was anxious about giving proper directions back to the hotel to the taxi driver. On three of the evenings when we were ready to come home, we simply dialled the hotel on the phone (a pre-set number) and receptionist gave the taxi driver directions back to the hotel for us!
Every staff member at the hotel was efficient, helpful and friendly. We were sorry that our stay at this hotel had to come to an end!
- Official Description (provided by the hotel):
- The Red Wall Garden Hotel is a cultural oasis of tranquillity in the very heart of the vibrant city of Beijing. It is located in Shijia Hutong, one of the city's most historic neighbourhoods and is within walking distance of the Forbidden City and the famous shopping and food streets of Wangfujing and Jinbao in DongCheng. A traditional Chinese courtyard hotel invoking the past, yet replete with modern facilities. All 40 individually appointed guest rooms feature ultra-luxury DUX beds, wooden flooring, en-suite bathrooms and amenities such as large flat screen TV, complimentary WI-FI throughout the hotel and private in-room bar. All rooms have air-conditioning & heaters. Located within the central courtyard of the award-winning Red Wall Garden Hotel, The Courtyard Bistro serves great value dishes that are inspired by the eight main culinary areas in China. The Courtyard Bistro also features open stage Cultural Entertainment nights as well as indoor and outdoor Noodle Stations and daily special chalkboards to further enhance the guests' dining experiences. The Lounge Bar invites guests to kick back in an armchair with a drink, a snack and a book. The Courtyard Bistro's full service bar serves up classic and specialty cocktails as well as traditional afternoon tea and features an excellent selection of wines, beers and other alcoholic or non-alcoholic drinks. Situated just off the west lounge of the hotel, The Courtyard Bistro Tea House offers daily tea ceremonies where the in-house tea master guides patrons through Chinese tea history that looks back on over 4000 years of tea excellence. The Private Dining and Event Rooms at The Red Wall Garden Hotel can accommodate up to 200 people for Meetings, Weddings or Events. The tailor-made menus offer an array of traditional Chinese Cuisine to suit either a formal or an informal Meeting, Wedding or Event. The "Red Wall Garden Boutique Hotel Experience" emotionally connects our guests with the intense Historical, Cultural and Artistic life of Authentic and Historic Beijing. ... more less
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