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Tripadvisor
Beijing

“Great Restaurant for Dinner”

Shang Palace - Shangri-La Hotel Beijing
Ranked #208 of 13,130 Restaurants in Beijing
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Restaurant details
Good for: Local cuisine, Scenic view, Business meetings
Neighborhood: Yuanda Road
Reviewed 4 weeks ago

My friend and I wanted to have dinner at Shang Palace after spending the day traveling on the train from Luoyang. After reviewing the extensive menu we decided on having the Beijing duck along with another dish. Words can’t describe how delicious it was. The dish included 2 layers of meat instead of 1 which allowed us to have more pancakes.

We liked the restaurant so much that we went back the next evening. It was the perfect excuse to try other dishes. We were glad that we did (and so did the hostess who recognized us from the night before).

Date of visit: January 2020
    • Value
    • Service
    • Food
Thank patricianF2969KY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 - 5 of 58 reviews

Reviewed January 8, 2020

Much better than this cafe restaurant. Actual fresh foods here and give you a feeling of value for money. Chef makes good soups.

Date of visit: December 2019
1  Thank Borisssla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaBeijingMgmt, General Manager at Shang Palace - Shangri-La Hotel Beijing, responded to this reviewResponded January 14, 2020

Dear Borisssla, thank you for taking time to share your good dining experience on TripAdvisor. We appreciate your positive remarks about our Shang Palace which was awarded the Beijing 2020 Michelin Plate. Your kind comments encourage us to continuously deliver high standards of service, products and facilities. We do wish to welcome you back soon again. Thank you and best regards, Martin L. Leclerc, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2019

SHANG PALACE has been associated as the place for "DIM SUM" for THE SHANGRILA HOTELS Globally !!! The SHANG PALACE was Very Good with DIM SUM in Most of SHANGRILA Hotels. The prices are higher than an average DIM SUM restaurant; BUT both the quality and service justify them. However, BEIJING SHANG PALACE seems to be a bite of let down, as compare to the other SHANG PALACE in other SHANGRILA hotels. The quality is just average and the choices are limited. Service is also SO SO, nothing to talk about as compared to other SHANG PALACE. The prices are high in view of the above facts. Hope the management would visit other SHANG PALACE (Hong Kong. Singapore. ....) to better their current stands.

Date of visit: May 2019
    • Value
    • Service
    • Food
Thank 313globetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaBeijingMgmt, General Manager at Shang Palace - Shangri-La Hotel Beijing, responded to this reviewResponded August 12, 2019

Dear 313globetrotter, thank you very much for taking your time to share your comments on TripAdvisor.
However, I regretfully noted that your dining experience did not meet your expectations. Your feedback is highly appreciated and of immense value to us as it enables us to continuously monitor the level of service and standards at the hotel. Once again, thank you for your patronage and helping us be a better restaurant and we look forward to welcoming you back in the near future. With kind regards, Martin L. Leclerc, General Manager

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Reviewed May 26, 2019 via mobile

Felt at home immediately. Very welcoming hotel. Concierge couldn’t do enough to help.
Only there for 4 days, feel we need to go back.
We filled our days with official tours, but with the underground making it so easy to get around, we wish we'd done our own thing.
This is a marvellous hotel. And the chinese breakfast was a real experience.
There was a wedding while we were there. Another delight.
Lovely garden. Full size Chinese warrior for a photo opportunity.
The Koi pond a particular delight.
I want to return to beautiful Beijing.
I want to return to the Shang-ri La.
Thanks guys. It was a pleasure to have met you.

Date of visit: April 2019
Thank Jasbar264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaBeijingMgmt, General Manager at Shang Palace - Shangri-La Hotel Beijing, responded to this reviewResponded July 14, 2019

Dear Jasbar264, thank you so much for taking the time to share your good experience on TripAdvisor. We are pleased that you enjoyed staying with us and thank you for your positive comments about our Cafe Cha, hotel garden and good service. We hope to have the opportunity to welcome you back on your next visit to Beijing. Thank you and best regards, Martin L. Leclerc, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2018

Upmarket Chinese food, great option if you dont feel the need to go out.

Pros
- Modern setting
- Great views from dining room
- Menu is on an Ipad, could be difficult for some people
- Meal sizes are huge, had the chicken and chilli, was enough for 3 people
- Duck and goose was outstanding and very well priced, actually had half a duck for room service one night and was around $40aus, the fat under the skin is perfect, however can get too much if you eat a lot of it

Cons
- Not a lot of staff spoke english as you would expect for a 5 star hotel, although getting anyone in Beijing who spoke english is extremely difficult
- Some menu items, prices are a little high

All up a meal for two people with a high end tea for a drink was around $130aus, so not terrible value.

Date of visit: August 2018
    • Value
    • Service
    • Food
Thank SimonR745
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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