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“Very good option in CBD”

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Shangri-La China World Summit Wing, Beijing
Ranked #7 of 6,531 Hotels in Beijing
Certificate of Excellence
Reviewed November 13, 2013

Although I find this hotel a very good option in Central Beijing, I would not repeat. I stayed there because my embassy recommended it. In fact, the rate was unbeatable. Staff members are friendly. Some of them are foreigners so communication in English gets much improved.
Rooms are comfortable. Nespresso machines and kettles are very useful. Toiletries are branded by L'Occitaine.
Breakfast is excellent and complimentary soft drinks at the lobby constitute nice perks but it has some drawbacks.
I found decor nice but furniture is not homogenously impeccable.
Located between 64th and 79th floor at China World Trade Center, views are outstanding few days due to high pollution.
Taking the subway requieres a long walk through the shopping center in the basement.

  • Stayed: November 2013, traveled on business
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Thank sebsk4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (558)
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Reviewed November 5, 2013

Called in for tea between meetings, to see look at the hazy skies. Pollution is so bad in Beijing now that its a treat to see across the street. This treat was not available, so on to the review....

Found the service to be wanting - inadequate guiding to a free table. No clarity of menu despite asking TWICE - I never did get the afternoon tea menu. Order tea alone and enjoyed that. It was hard to get the check. So overall what might have been a delight was disappointing in terms if service quality. Must do better!

  • Stayed: November 2013, traveled on business
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Thank TechnoProf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda Y, Public Relations Manager at Shangri-La China World Summit Wing, Beijing, responded to this reviewResponded November 6, 2013

Dear TechnoProf,

Thank you very much for having chosen China World Summit Wing for your recent stay.

I am sorry to hear that you had some unpleasant experience during your stay and would like to know more details. If you don't mind, would you please let me know your contact information (sending a message to linda.ying@shangri-la.com) so that we could contact you to learn more details? Your feedback is very important to us.

Thank you again for spending time making comments for us. You are always highly welcome to China World Summit Wing.

Best regards,

Linda
linda.ying@shangri-la.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2013

It is not wonder that you will have good experience in summit wing as you chose Shangri La.
The location is wonderful ,friendly staff who knows english very well.
There is World mall around the hotel with three zone ,you can find many luxury brand ,ice rink and western restaurant like Steak house ,Subway sandwiches which is in zone 2 next to ice rink.
and some coffee shop like Starbucks and pacific coffee.
swimming pool is great and you can have your lovely cocktail on lunge level 80.

Room Tip: Chose a high level room, after hotel lobby level 64.
  • Stayed: October 2013, traveled solo
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Thank L54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda Y, Public Relations Manager at Shangri-La China World Summit Wing, Beijing, responded to this reviewResponded November 3, 2013

Dear L54,

Thank you very much for having chosen China World Summit Wing for your recent stay. It is our big pleasure to learn that you have enjoyed your stay with us. We sincerely look forward to welcoming you again in the near future.

Best regards.

Report response as inappropriate
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Reviewed September 29, 2013

Overall services are excellent from the arrival up to departure time. All staffs are very responsive and helpful. The exceutive room is very clean and tidy. The location is in a very central of Beijing. Will be back in here again!

  • Stayed: September 2013, traveled on business
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Review collected in partnership with shangri-la.com
1  Thank RoyLeonard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda Y, Public Relations Manager at Shangri-La China World Summit Wing, Beijing, responded to this reviewResponded October 6, 2013

Dear RoyLeonard,

Thank you very much for having chosen China World Summit Wing for your recent stay. It is our big pleasure to learn that you have enjoyed your stay with us. We sincerely look forward to welcoming you again in the near future.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2013

Located in the highest building in the city, at the financial area and very close to some of the main tourist places.
Rooms are large with very nice view. Staff friendly but they could improve in their efficiency.

Stayed: September 2013, traveled as a couple
Thank Sedona04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda Y, Public Relations Manager at Shangri-La China World Summit Wing, Beijing, responded to this reviewResponded September 21, 2013

Dear Sedona04,

Thank you very much for having chosen China World Summit Wing for your recent stay. I will share your comment with the team internally; meanwhile, would you kindly let me know what kind of difficulties you have encountered during your stay (since you suggested the staff should improve efficiency) by dropping an email to linda.ying@shangri-la.com? Your feedback is very important to us.

Thank you again for spending time making review for us. And we sincerely look forward to seeing you again soon.

Best regards.

Report response as inappropriate
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Reviewed September 18, 2013

Room is spacious and well designed. View from room can be great on a clear day. Location is convenient with mall, restaurants, pubs, spa, public transport connected. Service is prompt and friendly. Room turn down is presented with cookies or chocolate that are a treat as well as the complimentary nespresso.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with shangri-la.com
Thank Joy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda Y, Public Relations Manager at Shangri-La China World Summit Wing, Beijing, responded to this reviewResponded September 21, 2013

Dear Joy T,

Thank you very much for having chosen China World Summit Wing for your recent stay. It is always a great reward and encouragement for us to receive positive comments like this.

We sincerely look forward to welcoming you again in the near future.

Best regards.

Report response as inappropriate
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Reviewed September 12, 2013

A new hotel and fitted out to the ususal Shangri-la standard adn style. There were a number of staff whose English was not up to being able to take fairly simple instructions from me. I was allocated a smoking room when I am a non-smoker and loyalty member, I consider that poor. Check out took half an hour. The property itself is beautifully done (thought there are a lot of lifts to get to your room) views amazing on the rare smog free days, gym great, in-room food very good. Think the Park Hyatt across the road is all round a better hotel in this category.

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with shangri-la.com
Thank hobsononholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda Y, Public Relations Manager at Shangri-La China World Summit Wing, Beijing, responded to this reviewResponded September 15, 2013

Dear hobsononholiday,

Thank you very much for having chosen China World Summit Wing for your recent stay in Beijing.

I am sorry to hear that you had some unpleasant experience during your stay and would like to know more details. If you don't mind, would you please let me know your contact information (sending a message to linda.ying@shangri-la.com) so that we could contact you to learn more details? Your feedback is very important to us.

Thank you again for spending time making comments for us. You are always highly welcome to China World Summit Wing.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shangri-La China World Summit Wing, Beijing

Address: No.1 Jianguomenwai Avenue, Chaoyang District | Upper Floors of China World Tower III, Starting From 64/F, Beijing 100004, China
Location: China > Beijing > Guomao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Beijing
#4 Spa Hotel in Beijing
#7 Luxury Hotel in Beijing
#21 Romantic Hotel in Beijing
#26 Family Hotel in Beijing
#149 Best Value Hotel in Beijing
Price Range: $255 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La China World Summit Wing, Beijing 5*
Number of rooms: 278
Official Description (provided by the hotel):
China World Summit Wing, Beijing comprises 278 guest rooms and suites, four designer restaurants, two bars and a lounge. Accommodations with guest room sizes averaging 65 square metres are the most spacious in the city. Rooms and suites come with double basins and connecting room or adjacent room options. The hotel also houses the city's highest spa retreat with CHI, The Spa - Shangri-La's signature spa brand - on level 77. Most of the city's attractions, such as the Forbidden City and Tiananmen Square, are within a 15-minute drive. All in-house guests have access to Resident's Foyer on level 64, with complimentary fruits, snacks coffee, tea, soft drinks served throughout the day, 2 hours use of meeting room per room per day and Happy Hour from 6pm to 8pm daily. ... more   less 
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Also Known As:
China World Summit Wing Hotel Beijing

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