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“Top of the Top !” 5 of 5 bubbles
Review of Shangri-La China World Summit Wing, Beijing

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Shangri-La China World Summit Wing, Beijing
Ranked #11 of 6,442 Hotels in Beijing
Certificate of Excellence
Zurich, Switzerland
Level Contributor
55 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Top of the Top !”
5 of 5 bubbles Reviewed July 10, 2012

Excellent ! It's the highest building in this city, I had an executive room , it is huge.
The bathroom and everything was perfect as the hotel is very new. The staff were
excellent and very helpful. It was very quiet, facing towards the forbidden city.
Congratulation, probably the best hotel in china today. Eating at the Japanese restaurant
Namdaman was fine. Breakfast was also excellent in the top-floor restaurant. Amazing.

  • Stayed June 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank topofthetop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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495 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (64)
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JAKARTA
Level Contributor
171 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 630 helpful votes
4 of 5 bubbles Reviewed July 8, 2012

I had a two days business trip to Beijing and decided to go a bit upscale and book the China World Summit Wing hotel, especially after securing a good rate from my travel agent, especially as it includes extras like complimentary round trip airport transfers, breakfast and a RMB700 per stay F&B voucher. This hotel is positioned at central Beijing city, next to the upscale China mall and the iconic China World Hotel which is one of the first 5-star hotel to open in China. Two of my colleagues also joined me on the 2nd day.


Arrival

On arriving, I was met at the airway bridge by an airport attendant who escorted me thru immigration and to my limo, a mid size Audi A6. The ride was about 40 mins with almost no traffic since it was passed midnight. On arrival, a hotel staff escorted me to my room. The whole experience was relatively fuss free and kind of by-the-book.


The Room

I booked a premier room and was upgraded into a Grand Premier. The Grand Premier rooms are actually corner rooms. So there are four in each floor. However, due to the peculiar structure of the building itself, the rooms have a very triangular layout, which result in lack of space despite the room supposedly 79m2 size. A lot of space in my opinion are wasted in the large entry foyer. The room has a large king size bed, a sitting area with two sofa chairs but only one ottoman ( ??? ) and a large cabinet housing the minibar and the by now popular Nepresso coffee machine. The bathroom is a full ensuite, with a large Toto soaking tub, a shower room with rainforest shower and a toilet cubicle. The water pressure in the shower could have been better though. The walk in closet is attached to the bathroom and has a large safe and ample storage.

My room was located at the 68th floor and being a corner room, there are two walls of glass to offer a panoramic view of Beijing. Unfortunately, it was very foggy during my stay so didn’t got much of a view except a burry mess.

Overall, there is nothing much to complain. The furnishings and furniture are without exception of very high quality. The design style appears to have been inspired by the extravagant Shangri-la Tokyo which opened before this property. However, the Summit Wing overall quality is a few notches down. The comfort factor is good but not excellent. For example, the bed sheets feels a bit cheap and rough.


Common Areas

The hotel’s lobby is at the 64th floor, and there’s also a “resident’s lounge” where hotel guests are free to sit around in the many sofas provided and helped themselves to free coffee and tea. The resident’s lounge is a good concept, which is something between a chargeable lounge and a executive club lounge. However, it gets a bit too noisy and crowded in the evening to conduct any meetings or business discussion.

The hotel has three restaurants, the Chinese restaurant Fook Lam Moon and Japanese restaurant Nadaman which I did not visited. Breakfast is served at the 79th floor Grill restaurant which is basically a steak house. I thought the breakfast food quality is of average quality, whereby the presentation is better than how the food actually taste. Had dinner also at the Grill and the food quality this time was great, though I felt it is a bit overpriced.

There’s also a Spa, Gym and swimming pool which I did not have the opportunity to visit and use the facility due to busy schedule. However, judging by the quality of the room and the rest of the hotel facility, there should be no doubt that they will be anything but great.

The common areas are decorated in a king of “over-the-top” gold which is not exactly my taste as it come across as a vain attempt to scream “luxury” at the guests and visitors. However, I can live with it.


Service

It’s a hit and miss. Some staff remembered my name and often greet me warmly and offer assistance and I think they are mostly managerial staff. Others are less friendly, but then Beijing people are generally more reserved. Most request were promptly attended to.

Housekeeping was a bit sloppy, often forgetting to clean up left over coffee cups, and for the first night, the carpet was sticky and dirty, but this was quickly resolved after I filed a complaint. There was also another case where I requested to view one of the suites, perhaps for future stay but was turned down as I was told there were no rooms available. However, a quick online check showed that the suite can be booked at that time, which means it is actually available. The lady frontdesk staff was probably too lazy to show me the suite. or there might be other reasons. Anyway, I did not pursue further.

A more annoying problem happened at check-out where the frontdesk staff was not able to resolve the expenses incurred during my stay and how to apply the F&B credits. A usually simple 5 mins check-out process dragged on for more than 20 mins while she tried in vain to verify the expenses with their finance department and we miss our scheduled departure time. For some reasons, the copies of our F&B meals were not kept at the Front desk so they were not available for verification. Fortunately, the lady Frontdesk Manager and she promptly take charge to resolve the situation quickly and also apologize for the delay.


Conclusion

China World Summit Wing is a very good 5-star luxury hotel with some hiccups here and there. Provided you are not as fussy as me, it will most probably be a pleasant stay experience and I also think it is the best hotel I have stayed in Beijing so far and the rate I got is good value. Considering all factors, I will grade it 4 out of 5.

  • Stayed July 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank BENLEE123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed June 26, 2012

I'm very very impressed with this hotel. Top notch staff, service and rooms. Especially service. Bathrooms are well designed, L'Occitane tolietries! Window shades are automated. Views are grand.

Eye candy staff doesn't hurt either :P

  • Stayed October 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PresidioSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed June 22, 2012

Great Hyatt was fully booked and the Park Hyatt shooting the price to a ridicules level of rmb 8k per night, owing thanks to the over-crowded JPM Beijing Summit. What else I can choose to stay on the east side of Beijing. My eyes fall on a flyer from Asiamiles which offers a free night per booking at Beijing China World Summit. It sounds like a new hotel in association with Shangarila and not the old-fashioned China World hotel. Why not have a try? However, as my assistant later found out, the promotion only applied to a suite for rmb4700. With a slight sense of being cheated, I still go ahead given the ultimate average price seemed still a good bargain.

The suite is spacious and built in with ceiling-to-floor windows birdviewing the CBD area of Beijing to the far end of sun setting. There is also a bar at the top level, which might be comparable to Park Hyatt's. I did not try as the seats were all taken then.

Overall, very good. I'll add it to my favorite list.

  • Stayed June 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank smilecat_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed May 21, 2012

This hotel is operated by Shangri-la. You can be assured of its quality of service. This particular hotel is quite comparable to all our other stays in the chain throughout Asia.

The unique feature of this hotel is its location and height. Rooms facing west have the views of the forbidden palace, drum and bell towers, altar of heaven ... etc. Definitely the best side to stay. On the other hand, if you prefer views of new, fancier buildings, east facing rooms have the CCTV tower view. Lower floors actually are O.K. for now. As the hotel begins from 64th floor (lobby), and is much higher than any other buildings in the surrounding area.

The location, if you are here for business, is superb. It's right in the downtown (CBD) area with subway lines (Guomao on lines 1 and 10) connecting to the trendy areas such as sanlitun (Liangmaqiao station on line 10) and modern shopping at Dawanglu (line 1) or silk market (Jianguomen on line 1), which are good alternatives given the horrible traffic in the eastern Beijing.

  • Stayed October 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Hau C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed May 15, 2012

The Hotel holds the title World Sumnmit as it is the tallest skyscraper in Beijing city for now. They offfer great comfort at the right price and impeccable views over Beijing however i was really satisfied with the hotels service the top point goes to their Diva; Miss Amanda WOOD, she is singing on the 80th floor's Atmosphere Bar the service at the bar and the view is inexplicable its a must see! Food and Beverage is above standards and they hold a great Wine Collection in house, Amanda Wood is an extraordinary voice she is a master talent and honestly speaking i havent heard anyone better since. She knows the crowd very well and knows how to entertain them, excellent performer excellent singer and definelty adds up a lot more to the value of the hotel and service it self, Stay at Shangri La World Summit Hotel and do it only because you will regret to miss a jewel of talent, i wish her lots of success and sure to see her in International Music Markets very soon.

The Spa of the Hotel is great and the treatments are must try especially the Signature collection.

Room Tip: 6916 is a great corner room located at the Golden Circle floor.
See more room tips
  • Stayed May 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tourist-LHW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Massachusetts
Level Contributor
103 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed May 4, 2012

Best location in Beijing for a hotel... stayed here in April of 2011 and April of 2012. Both times, we had a suite with an outstanding view of Beijing. Location is great... you can walk to the Silk Street & Pearl Market in about 20 minutes.

Views from the hotel room are outstanding; service is outstanding. Food at "Grill 79" & Fook Lam Moon are also outstanding. All in all, this hotel can make your Beijing travel quite an enjoyable experience... but it ain't cheap.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank herzoke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La China World Summit Wing, Beijing

Property: Shangri-La China World Summit Wing, Beijing
Address: No.1 Jianguomenwai Avenue, Chaoyang District | Upper Floors of China World Tower (III), Starting From 64/F, Beijing 100004, China
Location: China > Beijing > Guomao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Beijing
#7 Spa Hotel in Beijing
#11 Luxury Hotel in Beijing
#21 Romantic Hotel in Beijing
#26 Family Hotel in Beijing
#168 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La China World Summit Wing, Beijing 5*
Number of rooms: 278
Official Description (provided by the hotel):
China World Summit Wing, Beijing comprises 278 guest rooms and suites, four designer restaurants, two bars and a lounge. Accommodations with guest room sizes averaging 65 square metres are the most spacious in the city. Rooms and suites come with double basins and connecting room or adjacent room options. The hotel also houses the city's highest spa retreat with CHI, The Spa - Shangri-La's signature spa brand - on level 77. Most of the city's attractions, such as the Forbidden City and Tiananmen Square, are within a 15-minute drive. All in-house guests have access to Resident's Foyer on level 64, with complimentary fruits, snacks coffee, tea, soft drinks served throughout the day, 2 hours use of meeting room per room per day and Happy Hour from 6pm to 8pm daily. ... more   less 
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Also Known As:
China World Summit Wing Hotel Beijing

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