We had a terrible experience with this apartment. The manager has been given the most BAD service to us. When we first touch to the ground of this apartment, the manager 'welcomed' us with his BLACK face, shown his impatient to us for staying at this apartment. This is the most BAD service we had experienced for all these years of travelling.
Besides, the location is also terrible for travellers. It is so so so so inconvenience to hunt for food. The facility of the apartment has also disappointed us, bathroom is EXTREMELY DIRTY with no lock. The water filter is also not working at one of the apartment we stayed (we stayed at 2 apts). We dare not call him to service it because he is really really unfriendly. We immediately and on the spot decided to shortern our stay at this apartment despite pre-booking payment has been made. Finally when we back to our home country, we have been following up with our refund for the 3 remaining nites. End up the management refunded with amount much much lesser than the actual calculation of refund. We demanded for breakdown of refund, and yet, FAILED. Todate after 1 1/2 months back home, we have still yet to obtain the breakdown. The management just NEVER borther to reply us with this.
NOT RECOMMEND TO STAY HERE.....
- Official Description (provided by the hotel):
- At East Apartments we combine the best of the East and West while offering a uniquely customizable living experience. Located inside the famous Fulicheng Gardens private gated compound just kilometers away from The Forbidden City, historical Hutongs, Tiananmen Square, Beijing's CBD, and an eclectic array of international and local restaurants, bars, cafes, and malls. All of our apartments are fully-serviced and all inclusive. Meaning the spacious dining room, living room, bedrooms, and kitchen are equipped with everything from a blender to HD-TVs and a washing machine to complimentary WIFI. On top of all of that, our friendly maids (or "Ayi") will clean your room and linens throughout the week. Additionally, our guests have the option to upgrade their stay with air-filters, HBO/STARZ international T.V. channels, in-room smart phones, airport drop-off/pickup, and Chinese/English language and culture classes to name a few options. Our guests range from those on global assignment or business trips to local and international adventurous travelers looking for a great vacation rental staying anywhere for a few days to over a year. Highly rated on Airbnb, Flipkey, and Trip Advisor we welcome you to join our international staff for a comfortable, flexible, and all-inclusive experience here at East Apartments no mater how long your stay. *Further information about the rooms, services, and neighborhood can be found on our website Note. ... more less