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“Very Convenient Location Near PEK” 3 of 5 bubbles
Review of Ibis Beijing Capital Airport

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Ibis Beijing Capital Airport
Ranked #3,450 of 6,442 Hotels in Beijing
Southern California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Very Convenient Location Near PEK”
3 of 5 bubbles Reviewed August 25, 2012

There is a free shuttle pick up from the Airport. You can go to the Red Information counters right when you come out of customs. They can call the hotel and help you. Not really too much to do outside the hotel. Rooms are ok. Restrooms are a little dingy. Overall great value for the price.

  • Stayed August 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank jesse2903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
7102gm, Manager at Ibis Beijing Capital Airport, responded to this review, May 15, 2013
Dear Guest,

Thank you for taking the time to tell us about your experience at the Ibis Beijing Capital Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Hotel Management
Ibis Beijing Capital Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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366 reviews from our community

Traveler rating
    23
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    150
    67
    55
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Stockport, United Kingdom
2 reviews
5 of 5 bubbles Reviewed June 16, 2012

Stayed here for four nights. Hotel has free shuttle which is a bonus.
Hotel is clean and the rooms are perfect vs the price of the other hotels in the area. Certain rooms have views of landing traffic if your in to that sort of thing.

  • Stayed April 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Eddie_Swift
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
7102gm, General Manager at Ibis Beijing Capital Airport, responded to this review, May 15, 2013
Dear Guest:

We very much appreciate your comments regarding your stay at the Ibis Beijing Capital Airport. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Hotel Management Team
Ibis Beijing Capital Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
190 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
2 of 5 bubbles Reviewed May 31, 2012

Considering the hotel is western owned, it could not be more chinese, with very little concession for the western traveller, ( At least there should be at least one western TV channel available). The hotel is very very tired, in all honesty it should be pulled down and rebuilt. It stinks of cigarettes throughout. On the positive side the hotel was clean and the location to the airport is great, with an efficient shuttle bus. It is cheap, but also I think nasty

  • Stayed May 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Thornpilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 bubbles Reviewed April 23, 2012

The hotel was fine, a place to rest your head before a early flight. Room was large as was bathroom. But..... never in my life would I recommend this place for one very simple reason. It is impossible to find! I wasted an hour and a half of my life looking for it, and I consider myself extremely fortunate to have had 2 Chinese people with me who also spoke very good English. They asked countless people on the side of the road where to go, and even called the hotel about 15 times in order to find out how to get there! It is tucked down in a really obscure place within what appears to be some sort of residential setting. I hate to think how anyone in a taxi with a non-English speaking driver would fare. Heed my advice: pick somewhere that is easy to get to. If it is of any assistance, we passed the Capital Hotel a number of times and that my friends, is easy to find.

  • Stayed March 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Venner135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilkley, United Kingdom
2 reviews
3 of 5 bubbles Reviewed April 9, 2012

Two complaints - first, what is the point of A-club membership if you have to read small print to see whether the hotel stay will qualify for points; second, the desk staff appeared to have little interest in the clients. In contrast the restaurant (though used only in the evening) was excellent and these staff helpful, as were the airport shuttle staff who were both exceptionally helpful and friendly. Interestingly these staff were treated as minions and with no courtesy by the desk staff. No quibbles about hotel's convenience for the airport.

  • Stayed April 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank satluocp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
7102gm, General Manager at Ibis Beijing Capital Airport, responded to this review, July 16, 2013
Dear Guest,

Thank you for taking the time to tell us about your experience at the Ibis Beijing Capital Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

Kindly be advised that there is no points accumulated in Ibis Great China, only Advantage Club Member can enjoy 10% off our counter rate, please refer to below linke for your reference. www.accorhotels.com/gb/leclub/pdf/terms-and-conditions.pdf

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We'll train our staff more to improve their work attitude and service standard, in order to meet guest satisfaction as well. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Hotel Management Team
Ibis Beijing Capital Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Beijing Capital Airport

Property: Ibis Beijing Capital Airport
Address: No.2 Tianzhu Middle Street, Tianzhu Town, Shunyi District, Beijing 101312, China
Location: China > Beijing > Beijing Capital International Airport
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Wheelchair access Airport Transportation
Hotel Style:
Ranked #3,450 of 6,442 Hotels in Beijing
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Beijing Capital Airport 3*
Number of rooms: 167
Official Description (provided by the hotel):
Ibis Beijing Capital Airport have 167 modern, comfortable and clean rooms, which is with speed internet access as free of charge, meanwhile, wireless board band are available in public area. 24 hours snack service will bring unlimited enjoyable time to client ... more   less 
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Also Known As:
Ibis Beijing Capital Airport Hotel Beijing

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