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Terry S
Walnut Creek, California

Classic Boutique that should not be missed

5.0 of 5 bubblesReviewed Sep 4, 2019via mobile
Step back in time as you enter a small alley in an old hutong area. Then step into a classic setting that should not be missed. Location great. Service responsive with excellent English. Room configuration perfect for our family of 3. Excellent breakfast with choice of Western or Chinese. In our opinion, a wonderful hotel for the price.
Date of stay: September 2019
Trip type: Traveled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shichahaihotel, Manager at Shichahai Sandalwood Boutique Hotel, responded to this review
Responded Sep 15, 2019
Dear guests,
Thank you very much for taking your valuable time to post such a charming and complimentary review. Your praise will certainly encourage the team to continue to make every effort to ensure each of our guests takes away an unforgettable memory of their stay. Our hotel was originally the private residence of Sony, a famous high ranking officer in Qing Dynasty. The traditional courtyard has a long history, which remains its original layout. Each hotel room has its own feature. Next time you could experience a different room type. Should your travels bring you back this way, I hope that you will stay with us again. Best Regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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14 - 19 of 219 reviews
Reviewed September 3, 2019

My family and I visited Bejiing for a few days and had an amazing experience at the Sandalwood Boutique Hotel. This was nestled in an ancient Hutong (alley) in a great part of Bejiing. Walking distance from sites, authentic restaurants and the fun bars on the nearby lake. The staff were courteous and spoke wonderful English. The accommodations were modern in the rooms and classic Chinese in the lobby and dining area. Maybe my favorite hotel shower- the shower head was magnificent. WiFi was available in all parts of the hotel. Breakfast was delicious and both available in traditional Chinese or western breakfasts.

I’d suggest this place to anyone visiting alone or with family or even on business.

Date of stay: August 2019
Trip type: Traveled with family
2  Thank Maria S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shichahaihotel, Manager at Shichahai Sandalwood Boutique Hotel, responded to this reviewResponded September 15, 2019

Dear guests,
Thank you very much for taking your valuable time to post such a charming and complimentary review. Your praise will certainly encourage the team to continue to make every effort to ensure each of our guests takes away an unforgettable memory of their stay. Our hotel was originally the private residence of Sony, a famous high ranking officer in Qing Dynasty. The traditional courtyard has a long history, which remains its original layout. The breakfast is different every day. I am glad that you enjoyed it. We will make our efforts to serve each guest and make them feel at home. Should your travels bring you back this way, I hope that you will stay with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 16, 2019

Great find as hotel offered traditional Chinese architecture located in a nice Hutong. Close to the subway station and naturally lots of food options. Our room was furnished with traditional furniture with a seating area with a nice tea set. Breakfast was ample and very delicious, each day we have a different variety of Chinese delicacies. The staff were very friendly and accommodating to. Would highly recommend this hotel.

Room tip: Upgrade to the deluxe rooms
Date of stay: August 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
1  Thank moxie2003
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shichahaihotel, Guest Relations Manager at Shichahai Sandalwood Boutique Hotel, responded to this reviewResponded August 29, 2019

Dear guests,
Thank you very much for taking your valuable time to post such a charming and complimentary review. Your praise will certainly encourage the team to continue to make every effort to ensure each of our guests takes away an unforgettable memory of their stay. Our hotel was originally the private residence of Sony, a famous high ranking officer in Qing Dynasty. The traditional courtyard has a long history, which remains its original layout. I am glad to hear that you enjoyed your stay. Should your travels bring you back this way, I hope that you will stay with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 8, 2019 via mobile

Once inside the doors of the hotel you are in a peaceful place. The common areas are well decorated. The room was spacious and quiet. The location was near enough to the metro and walking distance to a number of points of interest.

We were able to walk to local shops, restaurants and bars with concern.

The hotel staff were perfect. Attentive to our requests and needs. The hotel also offers activities for free and tour services and car/driver services. Overall, an excellent experience.

Date of stay: August 2019
Trip type: Traveled as a couple
1  Thank MinnesotaBrian65
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shichahaihotel, Guest Relations Manager at Shichahai Sandalwood Boutique Hotel, responded to this reviewResponded August 13, 2019

Dear guests,
Thank you very much for taking your valuable time to share your experience and your full score review. Our hotel was originally the private residence of Sony, a famous high ranking officer in Qing Dynasty. The traditional courtyard remains its original layout, which was furnished with lots of sandalwood furniture. We hope that every guest can experience the traditional Chinese culture. We sincerely invite you to come again. On behalf of all the hotel staff, I wish you all the best.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 5, 2019

Shichahai Sandalwood Boutique Hotel is a real gem! The view from the outside is not particularly inviting, but on stepping through the main doors, you are immediately struck by the beautiful, calm, traditional old Chinese interior. Quiet and airy - very welcoming. The staff were friendly and extremely helpful. You can choose between the Chinese and Western breakfasts, and breakfast is different and individually made every day. Only thing we missed, was room service, there are no food available after the chef leaves late in the evening, so those who need some snacks during the night, bring your own :) We had a room decorated with traditional style, you can also choose the modern ones, room was spacious and well equipped with all essentials, and just amazing bath room with a glass roof! I have no hesitation in recommending this hotel to visitors to Beijing, one of my favorite hotels of all times, thank you Shichahai Sandalwood Boutique Hotel for making our stay so special.

Date of stay: July 2019
Trip type: Traveled with friends
Review collected in partnership with this hotel
1  Thank MarjaJ51
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shichahaihotel, Guest Relations Manager at Shichahai Sandalwood Boutique Hotel, responded to this reviewResponded August 23, 2019

Dear guests,
Thank you very much for taking your valuable time to write a review. Your full score comment is the greatest recognition for us. Our hotel was originally the private residence of Suoni, a famous high ranking officer in Qing Dynasty. The courtyard has a long history, which remains the traditional layout. Near our hotel is the famous Shichahai scenic area where many dignitaries lived before. We are glad you enjoyed your stay here. On behalf of all the hotel staff, we sincerely invite you to visit again. Best Regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed July 11, 2019 via mobile

As soon as you step inside you are taken into a beautiful traditional setting. Staff are very helpful. Choice of western or eastern breakfast, both off which have a delicious variety of foods. Deluxe rooms are spacious and comfortable.
We had 2 stays here, first for 6 days in room A05 - which had a spacious bathroom with room for our toiletries, as well as a clean well set out shower.
The only issue we had was with the noise from other guests who sat right outside our bedroom when we were trying to sleep.
But our second stay we were in room A01 and although the room itself was as excellent as A05, the bathroom was awful. There was no room for our toiletries, there was no where to hang up any of the towels, and, worst of all, the shower leaked water everywhere and there was mould on the tiles on the wall as well as around the bath.

Date of stay: July 2019
Trip type: Traveled as a couple
Thank zsuzsi0507
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shichahaihotel, Manager at Shichahai Sandalwood Boutique Hotel, responded to this reviewResponded July 22, 2019

Dear guests,

Thank you very much for taking time to share your comments for us and we are so honored that you are satisfied with our service. Our hotel was originally the private residence of Suoni, a famous high ranking officer in Qing Dynasty. It retained the traditional Chinese courtyard pattern, which ensured that every guest could experience the lifestyle of the ancient dignitaries. We apologize that the noise from the courtyard disturbed you. The pattern and decoration of each room in the hotel is different. In a traditional courtyard, A05 is called wing house, while A01 is called side house. The reason why we arranged two different rooms for you is that we hope you could experience and know better of the courtyard culture. We apologize again for the inconvenience caused by the shower. Thank you very much for your valuable advice. We will take it seriously and improve it as soon as possible. Welcome to stay next time and all the best for you!

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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