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“Executive Lounge” 5 of 5 bubbles
Review of Hilton Beijing Capital Airport

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Hilton Beijing Capital Airport
Ranked #28 of 6,158 Hotels in Beijing
Certificate of Excellence
Asheville, North Carolina
1 review
“Executive Lounge”
5 of 5 bubbles Reviewed November 12, 2013

As a "Diamond" Status level, I stay in Hilton properties worldwide, but I can say that Candy Han, Executive Lounge Mgr. and her staff are the best that I have ever had the pleasure of being spoiled by. What was impressive was that they rememember my name and even my choice of beverage. The is a sign of a professional staff that totally understands what customer excellence really means!!!!

Candy and her staff are to be commended and they are the best!!!!!!!

John Scales

  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,082 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
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  • Any
English first
Paitra Neamt
2 reviews
5 of 5 bubbles Reviewed November 12, 2013

Was a excellent experience that I had during my short stay in Beijing, with a very fast check-in and nice room atmosphere. The hotel is just 5 minutes away from the airport by hotel shuttle, and the staff is perfect. Just try it you'll be satisfy.

  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank dgavriliu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed November 11, 2013

Almost brand new, the hotel is in a mid-rise building and the rooms have really high ceilings. As diamond, we got an upgrade to a suite. Thanks! We only stayed for one night to catch a plane next morning. The location was perfect, very close to the airport and the shuttle ran very frequently. The breakfast buffet offered to elite guests was very lavish, much better than a typical Hilton in the U.S. On the other hand, the evening hors d'oeuvres in the executive lounge was limited, and not very good. It was very quiet though; only 2 or 3 other persons were there. It has a nice large indoor pool. Unfortunately it got a little crowded... As it turned out, the hotel offered gym memberships to local residents so they came to use the swimming pool in the evening. Finally this hotel is a bit overpriced for an airport Hilton. It is a category 4 requiring 40K points, but the rate was over $250. So it's a better value to use points.

  • Stayed August 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank atl475
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed November 9, 2013

We arrived off a domestic flight with a night to transfer to international. We checked in and there was no running water in the room - conveniently forgotten at check-in. Went into town for the evening and then came back (RMB 100 each way by taxi) and came into room, no turn-down service had been done, and when I came to draw the curtains they fell down on my head! I called the manager and 4-5 people came to the room but nothing could be done. I was offered a room move and a pointless upgrade to the executive lounge (we're leaving tomorrow), but settled for free breakfast and internet. I will NOT be coming back here. Lovely hardward, bad software

Room Tip: Stay in the city, not here
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  • Stayed November 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dizzybugspin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
65 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 bubbles Reviewed November 6, 2013

Yes! Great pool facility with a very decent 25m length - indoors (so no worries on Beijing outdoor air) and heated (key, esp during cold months). Gym is decent but not great. Only 4 treadmills and 1 cycling machine.

Other than that - room was top-notch 5-star quality.

Breakfast spread decent.

Staff were warm and friendly and all spoke English well (reception, restaurant, gym)

Only beef is wifi is not free.

  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Azran1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida, United States
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed November 5, 2013

Very disappointed with our stay. Hotel is like a beautiful car, nice on the outside but runs poorly. Do not recommend for Non-Chinese speaking guests. Waiter in coffee shop was terrible...in fact we walked out after trying to deal with him. Couldn't believe they charge for wireless...only hotel of the 8 we stayed at in China that did this...and I'm a Hilton's Honors member.

Room Tip: Don't have any tips.
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  • Stayed November 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seattle
Level Contributor
296 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
5 of 5 bubbles Reviewed November 4, 2013

Two night stay here with points and cash and found it to be a very good property. I was notified in advanced of a room upgrade to a king suite (diamond member) and an offer to make any arrangements if needed. On arrival I was taken immediately to the executive lounge where two very nice and helpful staff members checked me in and answered all my questions. I was given room 4002 which is a very nice 2 bathroom suite with large living area, nice bathroom with tub and perhaps the biggest king bed ever. Great room but it is on the other end of the hotel and it's a long ways to the EL. Housekeeping very prompt and replenished supplies as needed. The EL breakfast was of average quality for Asian properties and the evening cocktails were good. The hotel staff is very friendly and helpful and among the best I've encountered. The EL staff were so nice and welcoming with a genuine interest that your stay was great.

I also used the hotel to book a taxi to mutianyu to see the Great Wall. This service was 700rmb which probably could have been a bit cheaper by asking on my own but was worth it IMO.

I'd give this property a 9/10.

  • Stayed November 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank drtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Beijing Capital Airport

Property: Hilton Beijing Capital Airport
Address: 1 Sanjing Road, Beijing Capital International Airport, Beijing 100621, China
Phone Number:
Location: China > Beijing > Beijing Capital International Airport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Beijing
#13 Romantic Hotel in Beijing
#17 Spa Hotel in Beijing
#23 Family Hotel in Beijing
#25 Luxury Hotel in Beijing
#155 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Beijing Capital Airport 5*
Number of rooms: 322
Official Description (provided by the hotel):
Located just one minute away by 24-hour hotel free airport shuttle bus from both Terminal 3 and the Airport Rail Link that provides 28-minute access to the city centre, the Hilton Beijing Capital Airport is just 10 minutes away from the new China International Exhibition Centre, and all the major tourist attractions are less than 40 minutes away. This stylish departure from typical airport hotels offers five-star comforts for business travellers, people in transit and tourists alike. ... more   less 
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Also Known As:
Hilton Beijing Capital Airport Hotel Beijing

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