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“Very basic”

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Beijing Templeside Hutong Hostel
Ranked #16 of 1,409 Beijing B&B and Inns
Reviewed December 30, 2013

Firstly this hotel is very difficult to find, don't attempt to find it yourself. Take a taxi and give them the directions you can get the directions on their website in Chinese. The hostel itself is very basic. Not the cleanest place to be honest. There was dust & dirt on the floor in the corners. The walls are very thin and there was a lot of noise from other guest who came in late. Location is not that great either. It wasn't a very comfortable stay for us. I personally wouldn't stay there again.

Stayed: October 2013
Thank Suely T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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9 - 15 of 108 reviews

Reviewed November 10, 2013

I do not recommend this hostel/hutong hotel if you would like a typical warm friendly Beijing welcome. (Beijingers are incredibly nice people, just not at this hotel) Despite its beautiful, clean authentic settings, the unprofessionalism and hostility of the staff, can ruin your stay. For $75 night, you can and should definitely find better.

Pros:
beautiful hutong house, nicely decorated
quiet neighborhood
most authentic hutong neighborhood in beijing
great market, snacks nearby

Cons:
incredibly dismissive, rude and unprofessional staff
not too close to any tourist destination
no tourist services in area (bike rental, laundry service, etc)
old sheets (holes and stains)
typical shower that gets the entire bathroom wet

Quote from Bobby the hotel manager in an agressive yelling tone "YOU ARE WASTING MY TIME" When I responded 'no its not a waste of your time' he repeated YES YOU WASTED MY TIME'. In any context for a hotel manager to yell this to a client is unprofessional to say the least.

This was following an argument when I booked a great wall no shopping tour (350RMB each) with him:

I told him we had to go fix our camera prior to the tour. He asked me if I wanted to book the tour, and I said it depends upon the pick up time because we needed time in the morning to go fix the camera. He said pick up is between 12-12:30. So we booked the tour.

However, In the morning we had to cancel the tour and book a private car to the great wall 780 RMB for 8 hour driver. I had asked to be the last to be picked up (12:30) so that we had enough time to fix our camera. However it ended up we would be the first at 11am. Thus we had to cancel the tour.

However Bobby was unhappy that we cancelled the tour and tried to convince us that we had enough time to go to camera world, find the camera part,and jump in a taxi and be back at the hotel by 11am. (if we could be teleported, it would have been possible) In any case, for the 100RMB difference we'd rather be able to fix the camera, go to the great wall and make it back to the world center for sunset. If anyone knows beijing traffic a 20 minute trip can easily turn into 45minutes.

After a useless argument with Bobby, our taxi came and the hotel staff did not bother to give him directions, but just the address. When I asked the counter girl if the driver knew she said 'yes, i think he knows where to go'. The driver spoke not a word of English and had no idea where to go. Luckily the prior evening I found the exact directions from a fellow photographer tourist blog who suggested one write the characters of the cross streets. Thus we got there after 45 minutes.( as i estimated) We fixed the camera and we were on the road at 12. We were very relieved to have changed our plans despite Bobby's disapproval and insults.

We could not understand why Bobby was giving us attitude when he earned even more money with the taxi (guide-less) driver and it would be our risk not his if we missed the pick up bus.

If you don't have to fix a camera in the morning or rush back for sunset in World one center, then I heard that taking the bus is quite easy and much much cheaper than 780RMB for a taxi or 350 for a no shopping tour.

The desk girl although has received many negative reviews was better than Bobby the manager She was efficient and helped us cancel the tour and get a driver within minutes.

If you do decide to stay here, you are better off doing your own research on the internet and avoiding any contact with the staff for any advice or interaction, or just accept to be treated in a dismissive cold manner. It was no wonder this beautiful place was empty at high season. It lives up to its negative reviews regarding the professionalism and hospitality of the staff as well as its positive reviews regarding the authenticity of the hutong and nice decor.

  • Stayed: October 2013, traveled as a couple
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Thank Angie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2013

Took a taxi from airport to hostel and taxi driver stop at a street and just pointed I did see a hotel/hostel in sight I didn't want to get out of the taxi. I kept asking where is this address,his had just kept pointing out. Finally a girl came to the taxi and said you coming to temple side I said yes she said follow me we went down a alley that looked like nothing.....then she opened a door to the hostel you would not believe it there was this nice looking court yard to the office where we checked in our room was eclectic decor,2 beds leopard print sheets old dresser,china.the staff was very helpful,would never have found it if the taxi driver had not driven us.

Stayed: July 2013, traveled with family
Thank mbg-3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2013

We stayed in the 5 bed dorm with private bathroom, and although the accommodation is very basic, it is clean. What makes this hostel so special is not the room, however. It is the location in the hutongs that is so wonderful. We wandered through the alleys, ate street food and just enjoyed getting a glimpse into the lives of the people that really live and work there. At night the area is completely safe and very quiet- we came home often late at night on the subway and were perfectly happy walking back to the hostel. Googlemaps really helped though!

The owner of the hostel, Bobby, was great at helping us with arrangements. He booked our long distance train tickets for us in advance and was very helpful on the phone before we left for China- answering our many questions! He also organises tickets for the acrobatics shows- remember to bargain for everything!

Practical tips: towels are not provided- you can hire them however. You can pay here by credit card (which is not the case in many places) This hostel is also within easy walking distance of a number of metro lines- and at RMB2 per trip it means you can get from the hostel to practically anywhere in Beijing for next to nothing!

Room Tip: I would ask for a room with a private bathroom. As a family travelling with 3 daughters the dorm roo...
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  • Stayed: March 2013, traveled with family
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1  Thank HollyJoyW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2011

I tend to feel that it's the people you meet and the welcome you get which make a hostel great and for that I'd give this place full marks. It's family run and the girls we met who run it are so lovely, smiley and friendly. They went out of their way to help us whenever they could. They also had a dumpling-making night the night we arrived and walked us to their sister hostel down the road (I don't remember the name of it but it looked more luxurious) to learn how to make dumplings. We were shown how to do this and then all had a go and then ate our efforts whilst drinking a few beers which was brilliant fun. Unbelievably when we tried to pay at the end of the evening they insisted that no, it was free. It's something they do every week and they wouldn't let us pay. On the day that we had to check out and go to the airport late they looked after our bags and then when we came back and needed to wait for the taxi they welcomed us into their office, fed us (free) snacks and we watched telly with them. Can't fault them for friendliness and service. We met an English guy who'd been living in the other hostel for around a year and found that it was a good place to stay long term to practice mandarin.

In terms of the quality of the accommodation - it's not fancy. Our double room was very small, I found the bed comfy but there was a bit of a damp smell in the room. Sitting up on the roof terrace was great though - there's a comfy rocking chair up there.

All in all - a budget option for Beijing, no frills accommodation but such a warm welcome that in my mind staying there is a happy memory.

  • Stayed: June 2011, traveled as a couple
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1  Thank spagsmon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2011

Hotel: Lianlian Hutong Guest House
Room Type: King Bed

Yes it's cheap, but basics such as hygiene + health & safety aren't to be risked!


This accomodation is a Hostel. It is not a B&B or Guesthouse, as advertised on websites such as Agoda.

We stayed in a Room Type: King Bed. The room did have a King Bed. It was a part of a small hostel, where there majority of the rooms are dormortories with Bunk Beds. This would have been fine, albeit different from the illusions on the booking website we used. The accomodation was misrepresented on the booking website as a hotel - it was a dormortory based hostel that had one or two additional private rooms- but still hostel type. The accomodation was not a "hotel".

On arrival, to a badly lit side alley we found the entrance - as pictured on Tripadvisor. The area is not particulary nice, doesn't feel safe and is a good 10 minute walk to the Tube.

When presented with the room we found mould and damp on most walls within the room - including those touching the bed. We also found damp patches on the bed. No matter how cheap a room is - this isn't acceptable.

In response to your understandable questions:

1. Why didn't we change hotels? Our itinary was such that we did not have time. We were forced to cover the damp and hope for the best that we did not get ill.

2. Did we bring this to the hotel's attention? No, we were too scared - the hotel is not located in the kind of district you would wish to be thrown out onto the street at 10pm. We had no choice as itinery did not allow for this.

Other things:

The "room service" advertised in the room is a take-away menu the reception staff refuse to order for you. There free wifi was not forthcoming. But be assured - the staff will ask you if you want a "tour anywhere in Beijing"

On a positive note, the accomodation did agree to store our luggage for a couple of hours after check-out.

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After complaining to the booking website, we got the following response:

Regarding your complaint the hotel has informed that since this is a traditional courtyard hotel, the facility and recreation is old but clean, However to have a good corporation the hotel SM Mr. XXXX would like to provide you a free upgrade for your future stay.

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My advice - Steer Clear.

Room Tip: Don't stay here
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  • Stayed: May 2011, traveled as a couple
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5  Thank 888girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZHAOBING, Manager at Beijing Templeside Hutong Hostel, responded to this reviewResponded June 13, 2011

Dear guest ,thank you very much for stay at Beijing Templeside Lianlian Hutong Guest House and your useful comments.

Please allow me to offer you my apologies,for any problem has made you unsatisfaction.

if you can immediately delivering your complains to reception,i think they will try to help you as soon as possible.

yes,some of my rooms has the problem,as you described.we has already repaired them.hope it will get better this time.

and we would like to provide you a free upgrade for your future stay.

Take care ,best wishes to you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 18, 2010

I stayed here a total of 15 nights in July/August 2010 with my husband, adult daughter and two extended family members. Initially there was some confusion about our reservation (three different rooms and different parties arriving different days and all five of us had to share two rooms for two nights) but once the confusion was settled, Bobby and the staff were very helpful.

We purchased Beijing city maps with Chinese characters that we found essential to get around since we found few people who spoke English.

We frequently ordered food in to the B & B. Delivery was fast and the food was decent. Breakfast does not come with the room but is reasonably priced and a little bland but there are plenty of breakfast options just 50 yards away down the street. All of the rooms are situated on a small central courtyard where there are several tables for breakfast, reading or just lounging. One everning we made dumplings with Bobby & the staff and visited with the other guests. The room was airconditioned (very important in hot and humid Beijing summer), quaint in a Beijing sort of way, nicely furnished with a nice (not enclosed) shower. Overall the room was smallish but clean and adequate. More about the room...no views from the room. The bed was very hard but comfortable if you can sleep on a hard bed. Excellent internet connection. Ask for a room with a fridge if you can.

We stayed in the deluxe B & B, located in a 600 year old courtyard/houtong near the white Dagoba temple. Good location near the metro and busy streets where we caught cabs, walked to restaurants, shops, small grocery stores and markets. The hutong neighborhood was lively at night and in the morning people out visitign with neighbors, shopping, children playing in the alleyways. More about the room...the bed was very hard but comfortable if you can sleep on a hard bed. Excellent internet connection. Ask for a room with a fridge if you can. We think this room is a very good value and we would stay here again.

  • Stayed: July 2010, traveled with family
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1  Thank luckyoregontraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Beijing Templeside Hutong Hostel

Address: No.8 Anping Alley, Xicheng District, Beijing 100034, China (Formerly Templeside Courtyard Guest House)
Location: China > Beijing > Houhai
Amenities:
Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #16 of 1,409 B&Bs / Inns in Beijing
Price Range: $12 - $59 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Beijing Templeside Hutong Hostel 2*
Number of rooms: 10
Official Description (provided by the hotel):
located in Xicheng District Beijing, next to the White Pagoda Temple, which is why we named "Templeside".the Forbidden city and TianAnMe Square /Beihai park is abt 3 km away. We did some redecoration work at the end of 2014 including buying new supplies and linen in the bedroom and bathroom. The business is ran by Ryan who born in Beijing.Our staff know a great deal about Beijing which optimize your trips to China so that you can enjoy the best of culture in China and experience more of Beijing. ... more   less 
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