I swore that I'd create a trip advisor account and review this hotel during my stay in it. I've left it three months in the hope I could be more charitable but it hasn't happened. I've been travelling the world for the best part of 30 years, I've stayed in no star to five star in all manner of developing and developed countries and I have to say, that this is actually the worst hotel I have ever stayed in. The location is great, but for everything else, you'd be much better off staying anywhere else.
The staff can barely speak English but the moment there's a problem they speak no english at all. The first room they put me in had leaking sewerage in the bathroom and not only smelt terrible but was so damp it was beyond unpleasant.. and they refused to move me for two nights. Finally on the last night they did and the room was ok.
I never got the internet to work through the tv, and there was no wifi in the rooms. The breakfast area was never lit (supposed for eco reasons.. yeah right) and I asked them to book a trip to see the kung fu show and the guide they used not only wasn't accredited and so couldn't actually buy the ticket but had to ring someone she knew to turn up to buy it for her whilst keeping me standing out the front for over half an hour but after finally getting me a ticket, then they weren't waiting to take me back to the hotel when the show ended, so I was stuck somewhere that I didn't know with no idea how to get back to the hotel.. and I waited for about half an hour for them to turn up and the theatre turned the lights off so I was standing outside on a darkened street. I did finally get back to the hotel and complained and no one spoke enough english to be able to understand what I was saying, and the woman who was their tour booker and booked the trip for me somehow didn't come back into work for all the remaining days I was there.
All up, this hotel is one that should be avoided. There's much better out there.
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