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“new but poor finishing”

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Park Plaza Beijing West
Ranked #145 of 6,522 Hotels in Beijing
Kuala Lumpur, Malaysia
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“new but poor finishing”
Reviewed January 11, 2011

good : rooms & bathroom / toilet were spacious, free internet at the lobby, hotel & furnishings are new & modern,
bad: most staff don't understand / speak much english, and the worst point of all - the floor tiles in the shower area were coming apart. (the loose tiles were all there for us to see) .we had to use the rubber slip mat provided. we travelled in a tour group. stayed for 1st 3 nights, came back 2 nights later, our assigned room was not ready (that was at 11pm!), and the floor tiles in this room's shower area were also coming apart!
as i was travelling in a tour group, i don't have much complaints. i put up with the minor incoveniences., at the end of the day,we were just too tired but happy to have a good & comfy night's sleep.

  • Stayed October 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yeeheong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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185 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dallas, Texas
1 review
Reviewed August 7, 2010

Good: Rooms are big, 38 sq meters for smallest room, nice, bed is comfortable which is a plus since China is famous for rock hard beds. Room does have free internet and restaurant is good but expensive. But this is the only good thing I can come up with.

Bad: For a so called 4 Star, the service is 3 at best. Staff does speak English but are not always very helpful. It took 5 days to get my internet in my room working. They told me to use the business center but that was not helpful for me. There are no good western restaurants but I live in China so I wanted western due to where I live. Location is horrible except for the Beijing West Train Station. Taxi's at hotel were 99% of the bad ones. You had to go to street to get decent taxi driver. The baby bed was not a baby bed but a pack n play. If I wanted a pack n play I would stay at the Super 8 and bring one with me. Over all, very disappointed in the hotel. Granted, the rooms are nice and clean but I expect more from a 4 Star hotel. I expect good service and they only had so-so service.

As for location, their website didn't give an accurate picture of their location. We were too far from their subway system.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cci1615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Plaza Beijing West

Property: Park Plaza Beijing West
Address: No.17 Xicui Road, Haidian District, Beijing 100036, China
Location: China > Beijing > Wanshou Road
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#121 Luxury Hotel in Beijing
#121 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Plaza Beijing West 4*
Number of rooms: 262
Official Description (provided by the hotel):
Designed to suit the needs of today's business and leisure travellers, the Park Plaza Beijing West hotel is a contemporary, smart hotel located on the end of Beijing Chang An boulevard. The spacious Beijing hotel rooms are well equipped, while the dining and entertainment options are designed to satisfy every taste. Facilities include a range of functions rooms, well equipped gymnasium, club lounge and business centre. ... more   less 
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Also Known As:
Park Plaza Beijing West Hotel Beijing

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