I found the staff at the Hotel were fairly helpful and even with limited English, they tried very hard. The rooms were clean and overall fine, they just had some small unique qualities. Such as a bathroom door that is also the shower door. Many of the rooms look into a common courtyard and therefor if you want a view of the city you have have to try and request one. Also some rooms had windows that do not open at all. In these rooms the temperature can get really warm, especially when the building has turned off the A/C because the summer is over.

I was a bit anxious about booking this hotel, as a few reviews rated it poorly. I can only assume they had a dodgy pint, or something, as I think it is everything it sets out to be.
The staff are very friendly, and really try to help. The spoken English is limited to a few staff members, but I strongly believe it's my problem, not theirs!
The rooms are clean; the maids do a great job very thoroughly; they even retrieved my old toothbrush that I threw away and left it on the side for me!! (I threw it away again, and they left it that time...) There is tea and coffee making facility, and shower gel of a good quality provided, as well as new toothbrushes, combs, soap etc. Towels have been changed every day, despite my green efforts at hanging them back up; they also change the duvet cover every couple of nights.
The hotel has free wireless internet access in all rooms as well as the lobby, and it is good enough to support Apple's Facetime calling, so I think that is a real bonus. The room itself is fine; some have reported their room being bordering on 'tired' and I can see their point, but it hasn't worried me, especially. Will need updating in the next couple of years I guess.
My only criticism would be that the breakfast choices are pretty limited, but generous in quantity and what IS available is perfectly acceptable quality.
I am attending the ICS annual conference at the CNCC. In an ideal world, I would pay the £190 per night and stay at the Intercontinental...but at £35 per night this is great value. It is about 20-30 minutes walk up through Olympic Park to CNCC, but the subway is 3 minutes walk, and is better than London's tube, and CHEAP!! (Try 20p for any journey!! I bought the travel card to swipe in like London's Oyster card, rather than buy a ticket each time. That costs £2 refundable deposit, and then 20p per journey of any length). You can easily get the subway to the centre of town, to see the sights, and to get the Airport Express. That said, a taxi from the airport cost £38 with 4 suitcases and 2 adults, so I thought that was better than struggling.

Istayed a couple of nights in this hotel in april 2012. compared with other hotels of the holiday inn express chain in beijing it is slightly cheaper. the rooms are actually more spacious than in the other hotels, but somehow i had an youth hostel impression as the furnitures in the room seemed to be put in the room as they had no other place to put them. the location is only good if you're in beijing with a car and know where you want to go. the setting at the hotel is rather strange but once you're in it is more or less a reliable budget stay as expected from this hotel chain.