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“Superb service. Enjoyed our wedding anniv celebration. Even better bec of Club floor access!” 4 of 5 bubbles
Review of Renaissance Beijing Capital Hotel

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Renaissance Beijing Capital Hotel
Ranked #8 of 6,442 Hotels in Beijing
Certificate of Excellence
Chinese PinkAddict in Malaysia
Level Contributor
94 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Superb service. Enjoyed our wedding anniv celebration. Even better bec of Club floor access!”
4 of 5 bubbles Reviewed November 7, 2012 via mobile

Beijing probably has thousands of hotels and one can be spoiled for choice. We chose this one bec hubby had Marriott rewards card and it gives us access to the lounge. Superb idea as we totally enjoyed 5 days stay at their hotel. Fruit juice in the morning were super and varied choices! Breakfast spread was okay though my fave were mostly pain Au chocolat and croissant. The staff are all ultra helpful!

Kudos to the staff who were at the reception during our check in which was on Oct 26 at 2:30am!!! Thanks a million and you made a great difference in our vacation!!!

The room was good and spacious. Bed was comfy and toilet was not bad with a view of the room when you put up the blinds.

Hard to get cabs depending on the time. Hubby and I were a bit adventurous certain times took metro which was cheap at rmb2 per person!

Super short walk to the mall called Viva which had a nice teppan Japanese restaurant at the Food Republic (food court cheap food at basement of the mall). Did that once on our last evening before flying out.

The service at the Club floor was super. One of the nicest club lounge in terms of cocktails in the early eve, breakfast juices and even light dinner / dessert on evening.

Would definitely stay again. They even gave a bottle of wine and some fruits for the anniversary celebration.

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PinkAddict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,575 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (269)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Homerville, Ohio
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed November 7, 2012

Excellent hotel with up and beyond staff.- Very helpful in every mode and issues with my needs.Room was clean and well thought out..loved the gummi bears in the mini bar. Food ordered from room service was tasty and pleasantly warm. Great location easy access to the subway and buses. Hotel provides transportation to The Pearl Market , and the Silk Market..great shopping places.

Room Tip: odd number rooms ,less noise because not on street side
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  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank homeral2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed November 7, 2012

Had stayed in this hotel twice recently. It's relatively new, and located in a convenient location. One thing I am particularly happy was that getting a taxi is very easy - I never waited more than 3 minutes to get a taxi in. That's incredible in Beijing's standard. There are lots of restaurant options around, even though I have not eaten out beyond room service.

Rooms are nice and they all are in high floors. Room size and deco are nice. Breakfast is average. The gym is okay with a great view.

What impressed me is the service attitude. The reception staff were very friendly, and both times I was ushered to elevator with great smiles. The overall friendliness of staff in this hotel is above average comparing other 5-star hotels in Beijing.

The only thing I was not happy is that my iPad cannot get the location service working. Seems that the hotel's internet access setup has some technical flaws.

Would recommend this hotel for visitors to Beijing.

  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GGLI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
77 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed November 4, 2012

Stayed here recently for two nights for work. The hotel was amazing top to bottom and was upgraded to concierge club lounge. This is one of the best hotel I have stayed at in China. The overall impression of the hotel is grand and modern with lots of attention to the details. I arrived at the hotel early (7am), they did not have rooms ready but by the time I got back to the hotel at 10:00PM my luggage was placed in the room.

The Good:
- The room was averaged sized but the bathroom was very modern (open concept)
- The service was amazing, there is always someone asking if I needed anything
- The Club Lounge was great:
- All day: Beer (Chinese and North American), Juice, Milk and more.
- Breakfast: Asian Dim Sum, Congee, Omelette Station and more

The not so good:
- The concierge staff on the first floor was not well trained. Did not feel like they wanted to help, they answered the questions as fast I they could.
- Room Service: The veggies in the fried rice I ordered was undercooked

Overall this is a hotel I would go back to again.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SGO007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
95 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed October 27, 2012 via mobile

Overall a very good hotel. For me the location was fantastic with our office across the road and even the subway ride into the centre wasnt too bad. There is a upmarket mall across the road and a good selection of restaurants locally.
Staff very friendly and rooms nicely furnished with a great shower. Breakfast OK but nothing out of the ordinary. Would definately recommend.

Stayed October 2012, traveled on business
Helpful?
Thank Davejlewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 18, 2012

Stayed there recently for three nights for work. The room was huge and very modern with some Asian accents around the room. The buffet restaurant was amazing. They also have a great bar.

The service in the cafe in the lobby was very slow...took 35 mins in line to order a sandwich as there was only one staff member on shift and about 15 people in line to be served. Not her fault...management need to fix this.

Luke at reception was vey kind to change my money when the exchange machine was not working.

Thank you for a great stay.

Stayed August 2012, traveled on business
Helpful?
Thank Welltravelle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed October 15, 2012

I will now only stay at this hotel when I travel to Beijing.

The customer service is amazing. From the moment your car picks you up at the airport to the moment you check out, you're made to feel like a king. In China, you often have issues with hotel staff not speaking English, but this isn't the case with this hotel. Staff all speak and understand English very well. Grace, on the concierge desk was especially helpful.

The room was spacious and had everything you could want. A true escape from the hustle and bustle of Beijing.

The spa was great with a massage that eliminates any pain from a long flight.

I don't have enough good things to say about this hotel. Bravo to management.

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ferinha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Beijing Capital Hotel

Property: Renaissance Beijing Capital Hotel
Address: No.61 Dongsanhuan Middle Road, Chaoyang District, Beijing 100022, China
Phone Number:
Location: China > Beijing > Guomao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 6,442 Hotels in Beijing
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Renaissance Beijing Capital Hotel 4.5*
Number of rooms: 522
Official Description (provided by the hotel):
Why can't a business trip also be a journey full of inspiring discoveries? Renaissance Beijing Capital Hotel is the ultimate lifestyle hotel in Beijing. Surrounded by upscale shopping malls, numerous of intriguing restaurants and amazing bars in Shuangjing area. The hotel puts you in the heart of Beijing Central Business District, 35 minutes away from the International Airport.Our property offers the perfect blend of comfort, with 522 spacious guest rooms including 37 well-appointed suites. Our International Chefs' team proposes a delicious international and authentic cuisine which should delight your senses. With more than 2300 square meters function space, elegantly decorated, the Renaissance Beijing Capital can satisfy all your business and social events requirements.To end a perfect day in Beijing, enjoy our signature Touch Spa and health club before letting you be pampered in our Club Lounge on the 24th floor.You spend life working. Discover the world as you go. ... more   less 
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