I'm an American and have stayed at the Renaissance Beijing Capital Hotel (Beijing) and eaten at the hotel restaurants 5 times in the last two years. Here's my review:
+conveniently located in Beijing CBD within 5-10 minute walk to major subway lines, bus stops, east 3rd ring road, shopping mall (w/ Starbucks), a variety of (Chinese) banks, restaurants (western and Chinese), shops, etc.
+new, modern design and relatively clean.
-HOTEL SERVICE IS POOR. The staff is friendly but inept. Last month I had to remind the staff 3 times to fix the in-room phone. When I complained about the poor service the staff was indifferent and told me, "all hotels have problems".
-Every time I've stayed at this hotel there have been problems with the phone and internet connectivity in the rooms.
-AVOID RESTAURANTS IN THIS HOTEL!
I ate at Fratelli Fresh Gourmet in JAN 2012 and Fat Duck in SEPT 2011. The food is expensive but taste and quality is average/poor.
Servers are polite but clueless. Every time we needed something-- water, a drink refill, plates cleared, the check, etc we had to scream (literally) to find the help. They don't stalk many of the wines on their menu so it always seems to take at least 20 minutes to order a drink or bottle of wine.
(A much better local option for Italian food is Meeting Point, 200m east of the Hotel in Landgent Center.)
- Official Description (provided by the hotel):
- Why can't a business trip also be a journey full of inspiring discoveries? Renaissance Beijing Capital Hotel is the ultimate lifestyle hotel in Beijing. Surrounded by upscale shopping malls, numerous of intriguing restaurants and amazing bars in Shuangjing area. The hotel puts you in the heart of Beijing Central Business District, 35 minutes away from the International Airport.Our property offers the perfect blend of comfort, with 522 spacious guest rooms including 37 well-appointed suites. Our International Chefs' team proposes a delicious international and authentic cuisine which should delight your senses. With more than 2300 square meters function space, elegantly decorated, the Renaissance Beijing Capital can satisfy all your business and social events requirements.To end a perfect day in Beijing, enjoy our signature Touch Spa and health club before letting you be pampered in our Club Lounge on the 24th floor.You spend life working. Discover the world as you go. ... more less
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