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Oak Chateau Beijing
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Reviews (62)
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All reviewsserviced apartmentgreat hotel with great servicelong stayrooms are cleanreceptionsubwaytaxichinese
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19 - 24 of 62 reviews
Reviewed May 6, 2011

I was told this is a oakwood chain, but when I got there, I was told that they have nothing to do with oakwood. The partnership has broken up for ages and they are still selling the hotel as oakwood apt. Feeling a bit cheated, I stayed in the hotel. Half way through, general maintenance of the local water pipes caused no hot water in the hotel for two weeks. Although it was out of their control, thru had no adequate contingency plan. Their best option was providing a single working shower per floor. There was no hot water for washing up etc. Any hotel, and absolutely service apt, should have a indecent boiler system. Soon after, their Internet wasn't working properly, and I was told that they can't fix it in the evening or any weekends morning as there is one IT guy in the hotel. There are many other incidences while I stayed in the hotel. Their laundry dept overcharged me and added an additional order in the laundry sheet which I never placed. And I have to ask them to re-iron my coat as they basically made it more creased then when I sent to dry clean...etc..apart from a sorry, there is no any other compensation we received. In all, I will not stay in the hotel any more, and if you like to try, don't expect international standard.

  • Stayed: April 2011, traveled on business
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1  Thank Ade_hd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2010

i looked far and long to find the perfect place for my prolonged stay in beijing... forget the landmark, kerry centre, or any of the other service apartments here in beijing... although, they are better situated, they are expensive offer little more than the oakwood apartments... the monthly rental for a studio (one large room with a couch, bed, and kitchen) goes for rmb12,000-13,000 (depending if you want breakfast or not)... the kitchen is as well equipped as any home kitchen, except for the lack of a dishwasher... but then again, how much wash is there for one person or two...

upon arrival, the staff left behind a welcome basket, filled with a few goodies and essentials... that was not expected but highly appreciated, as it is along walk to the nearest supermarket... but, if walking does not kill you, you can get to the nearest metro station (lufthansa center) in about 10-15 minutes... there is a 7-11 about 2 minutes away...

as for the staff, they are courteous and efficient... the rooms are clean and the hotel quite, so far...

if money is of matter, i suggest this hotel... if money is no object, then there are plenty of other rmb30,000 in the city that won't disappoint, either...

  • Stayed: October 2010, traveled on business
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3  Thank poonhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Agoda Traveler
Reviewed January 4, 2010

  • Stayed: January 2010
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
An Agoda Traveler
Reviewed December 20, 2009

  • Stayed: December 2009
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
An Agoda Traveler
Reviewed October 24, 2009

  • Stayed: October 2009
    • Value
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    • Rooms
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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